I haven't received my order yet fake tracking number, what a disgrace. How can we get our money back? You thieves need to get caught.
Took my money and never even received a tracking number, hoping i can contact my bank. I saw this site off of facebook. So disappointed robbed me.
Horrible! Never got my order! Waited 4 weeks and NOTHING! When I message them, they don't ever give me a explanation... just Coronavirus BS! TRASHHHHHHH!
Ordered mine 5-10-2020, said it was shipping from USA... still waiting in China to go to USA... OVER 1 MONTH!
Had the tracking number but didn't work never again I wonder how to get my money back not impressed at all.
There's no way to contact them or get my money back the order never arrived it's been over aa month
SCAM DONT ORDER FROM HERE! Only have a email to contact CS an its the same automated reply thats garbage $#*! this page
Overview
The company's reputation is significantly marred by persistent complaints regarding delivery delays and inadequate customer service. Many customers report long wait times for products, often exceeding two months, with some alleging they received false tracking information and unresponsive support. While a few customers have successfully received their orders, most express frustration over communication issues and a perceived lack of accountability. Positive experiences are rare and primarily noted for product quality upon receipt. Overall, the feedback indicates a troubling trend of dissatisfaction, suggesting the need for improved logistics and customer service practices to rebuild trust.
This summary is generated by AI, based on text from customer reviews
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members