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Agoda Reviews Summary
Agoda has a rating of 2.3 stars from 4,435 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 27th among Hotels sites.
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Except for one incident, all my bookings via Agoda have gone smoothly. When I needed to contact customer support for assistance, I could not do so, all the lines were either cut off of in another country. I wish Agoda would provide an international hotline for any inquiries and concerns we may have.
I have been using Agoda for a couple of years now and have always found their rates good. Undercut other sites quite frequently.
I used Agora for the first time on this vacation and found it to be so easy and so reliable. Especially when compared to some of the other sites I've tried. I recommend Agora to anyone.
After trying various other online accommodation sites, AGODA came through with the best options at the best price! Ease of use and easily added filters make this site a winner - Thanks
I found this website cheapest and quick result of what your are looking for.
Great site, found exactly what we were looking for and the no cancellation and pay later options suited us perfectly.
Agoda was recommended to me by a friend and this was my first time using the site. The prices were excellent and the site was easy to work. I made a mistake with one booking and was relieved to discover how smoothly the cancellation and refund procedure went.
Agoda is the only website my family and friends go to for booking of accommodations. We felt their services are good, reliable and the hotline service staff is so efficient in solving our issues.
Reliable and easy
Have done most of my bookings through Agoda and have had no issues
Agoda made it very easy to find and book a hotel room! Thanks!
Agoda is easy to use. Cancellation and refund also easy. Great customer service. Great price. Simply the best place to book hotel anywhere in the world.
Booked a hotel I'd been price watching and was so easy and offered best price. Plus a very good price to upgrade at payment stage. Very happy.
The agoda, booking, and payment system is great. Sure beats trivago, which relays it to the hotel site which can be problematic at booking, and besides, it updates it in your app you can have on your handphone too. And the payment system never fails. Always able to do it smoothly, and convineintly
I'm a frequent user of Booking.com and Expedia and stumbled upon Agoda from TripAdvisor and it has surpassed the others in terms of the wide range of offers at super prices. A new favourite!
Agoda is the best website for the traveller. All in one information are available and the rate is the amazing things that agoda always share
An easy to use website that doesn't charge fees, love it.
Top local, nice staff, have stayed there many times in last few years. Hotel not real flash but u get what u pay for. Terry Australia.
Agoda is one of the easiest websites to book a hotel anywhere in the world. I have used them multiple times & never had a problem.
It's important to read the "terms & conditions" so u don't book the wrong thing.
Overall... impressive
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members