Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
Ordered a sale piece for my husbands birthday and it was a hit!
I must say being a first time shopper at adore me the experience was one to remember. The first items i ordered said delivered and no where to be found so i made contact to let them know of my issue and they cleared it in a time and professional manner so hats off to them
I will always trust Adore Me. Not a single order has disappointed or fallen apart. I absolutely love it all
These fit perfectly and are incredibly comfortable. I absolutely love the design, and the color is stunning!
Love the items and the delivery times was so fast!
It was ok, they are nice just very expensive. I don't think I can afford any more.
I order from Adore Me often. I had one issue with delivery where USPS and Adore Me stated my order was delivered but it was not. Adore Me gave me credit and I was able to make the order again. This time it was delivered. Great customer service! Much appreciated
My husband can't get enough of it! I may have to get another!
Love the product but had trouble with my orders being shipped. This has happened with three separate orders.
Love the quality and it looks so good. Sizing is slightly small I think but it looks amazing.
Often have to wait extra time for it to be properly shipped, and sometimes the package never shows up.
The actual products are great, and their customer service team is good if they respond to your emails.
I appreciated the quality of the product always great and the service is always great
I was impressed with my purchases, as was my husband!
It was a really cute simple purchase, did the job, felt hot and sexy
I enjoyed the box and look forward to the next one. I really want swimsuits included in each of my boxes
This is so great we love everything we get, it's great quality, color, style and design, everything we bought has been fantastic.
I am curvy but I also want sexy styles and Adore Ne has all the latest looks and comfortable fit, I enjoy rhe bra and underwear sets in my size, swimsuits, and lingere, I love everything I have from Adore Me. I am always excited to see the new showroom each month.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Lupe
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused.
We will do our best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
help@adoreme.com