Adore Me has a rating of 3.6 stars from 13,194 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adore Me most frequently mention great quality, fast delivery and timely manner. Adore Me ranks 1st among Lingerie sites.
I was very pleased with my order and will be buying more soon!
Experience was lit AF, fam. Recommend the service.
Hi, Brooke! This review made our day! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Feel free to let us know if you need help with anything! We're here to support you.
It was great, my order got to me quickly with I appreciate.
Hi Kimberly! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.
I have not tried it on yet but everything looks good
Hi Kaitlyn! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.
Loved the cheeky panties, my favorite style
Bras are sexy
Thank you for the great review, Cheryl! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
Received fast and perfect. No issues with the order.
Hi Katrina, thank you for giving us a perfect rating! We’re delighted to hear that you received the product fast and perfect. I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And, don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
Great fit, beautiful and so comfortable. Will definitely purchase more.
Hi Brenda, thanks for your feedback! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Anything I have purchased has always fit true to size.
Hi, Charlotte! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
My items arrived in less than a week and they are adorable!
Hi Catherine, we strive hard to provide you with products you can simply adore in a timely manner. We're just thrilled to hear that you received them fast! Feel free to let us know if you need help with anything! We're here to support you.
Good, quality, fits right, would buy from them again
Hi, thank you for taking the time to review us! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
Received as expected. Why do I need a minimum of fifty characters.
Hi Deanne! We work hard to meet customer expectations, and we're elated to hear you love our line. We offer a new collection each month. Come and see us soon for more adorable lingerie!
And, don't forget that we’re always here if you need us.
Very good quality and super cute designs True to size
Thank you for the amazing review, Camila! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Poor, flimsy quality.
Sizes are not accurate.
No hold to bra.
Material is itchy.
Hi Nicole,
Thanks for taking the time to review us.
So sorry to hear that we did not meet your expectations with the products you received.
Rest assured that your feedback was already sent to the Design Team to be reviewed, as one of our goals is to continuously improve and expand the styles that we currently offer, in order to accommodate our customers' needs and wants.
We also retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Again, thanks for your feedback, we truly appreciate it! And, don't forget that we're always here if you need us.
Best,
Adore Me
help@adoreme.com
It's been several weeks and I still have not received the items that I've ordered or a refund.
Hi Aubrey,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Not to worry, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
Fits as expected! Looks great and has a lot of sex appeal.
Thank you for the amazing review, Donna! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Love the clothing, only rated a 4 because shipping takes so long.
The packaging was not discreet, didn't like that part,
Hi,
Thank you for your review, we are very sorry to hear this!
Rest assured that we are following the feedback that we are receiving and we do intend to act on it as soon as possible.
Therefore, your review has been forwarded to the relevant teams to be reviewed and taken into consideration.
If there is anything that we can assist you with at this time, please email us. Our customer service is available to help you with any issues you may have.
Kind regards,
Adore Me
help@adoreme.com
Loved my purchase! Everything fit great and the delivery was fairly quick.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Thank you for the amazing review, Alexandra! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!