Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
I purchase a bra and pantie set twice a month for my wife and have for almost 2 years. Have never been disappointed with look quality or fit. Of course the fact that she has the body of a Greek goddess helps.
The bra and panties I ordered fit well and were comfortable and pleasing to the eye. Loved the product, will definitely be ordering more!
I now have many sets from Adore Me and I have never been disappointed! The quality and price are amazing, you can't beat it!
Hi Danielle,
Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
help@adoreme.com
Everything I have purchased has been beautiful, the size guide has been helpful and deals they run are awesome. It definitely adds some spice to my relationship ;)
Buyer beware! The lingerie is lovely; and after you upsize to bigger then any other manufacturer you might finally get something to fit!
My complaint stems with the difficulty of cancelling what you belatedly learn is a membership program! Yes, you can postpone shipments for up to 3 MO, but once you postpone, you cannot cancel the membership unless you happen to call on the day the postpone expires and before they charge you again! If you like spending 15 minutes+ every time you try to call ( no matter the time of day) a vendor, this is your company! Then they tell you sorry can't help with your problem " we'll send you a link to take care of it" that never arrives! Bad business practices in my book! Save youself some grief and stick with Victoria Secret in store purchase.
Hello,
Thank you for your review.
Thanks for the review, we’re sorry to hear you had trouble contacting us.
Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.
To learn more about the benefits of membership or to unsubscribe, customers only need to visit our online helpdesk: www.adoreme.com/helpdesk. It is not necessary to call.
Let us know if you have other questions! We’re happy to help.
Best,
Adore Me
help@adoreme.com
I absolutely love Adore Me lingerie. The quality of the product is amazing and the price for the bra and underwear set beat anything out there. The only thing keeping this from being 5 stars, is that I find my size is generally out of stock. I have referred 2 people to your site. Can't wait to place my order next month.
The bras and panties are true to size, stunning, and of the highest quality!
I recently ordered a corset from Adore Me, and being bigger busted, I did as suggested and ordered up 2 sizes; it fit great. It is hard to adjust yourself, luckily I have a teenage daughter who can help. The corset is beautiful both on and off. My husband can't wait to see me wear it for him. I highly recommend purchasing any of the corsets from Adore Me!
Hello Kara,
Thank you for your review.
We love getting feedback—let us know if you have questions while you’re browsing the site!
XO,
Adore Me
help@adoreme.com
Bye bye Victory's Secret! No more being gouged by insane prices for products that are not built to last!
Thank Goodness for Adore Me being created!
Style, selections, SIZES FOR REAL WOMEN! All with the prices and quality we need and deserve!
Hi Renee,
We’re always glad to hear from shoppers—thanks for the review!
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
help@adoreme.com
Items are well made and comfortable. My boyfriend loved them and the color was gorgeous.
All my new lingerie made me feel sexy again as I get ready to turn 39. My husband LOVED the new me. Everything I ordered not only fit perfectly but was comfortable too. A+ in my book.
I love this website. I just wish that they would make more plus size bras in my size. It always seems like you run out of the 40G's fast.
Delighted with the speed in which my order arrived. It was a snug fit in the bra and I will be sending it back for an exchange of a size up, but that was my fault. Lol
Overall exquisitely pleased!
My first order I tried on the bra that they shipped. It was too tight, I only had it on for about 5 minutes. I returned it, they said that it was dirty, claiming there were white deterrent marks on it, and were charging me $20 because they couldn't resell it. I asked them if they were going to send me the bra they were charging me $20 for back. NOPE you get stiffed with a $20 bill and no product. If I go to Victoria's Secret and try on a bra and get a deterrent mark on it they don't charge me for it. I waited on hold for over 30 min to talk to someone. I was told there was nothing they could do, the inspection is final. Plus, the inspection photo they sent showed no deterrent marks at all. I WILL NEVER use Adore Me again and I WILL tell every friend of mine that their service is crap.
I'm from British Columbia, Canada. I ordered a "very cute" nursing bra on the 12th of October as I am 38 weeks pregnant.
I've seen the commercials and was pleased by the verity on the website. Before I went a purchased my item for what I thought was $19.95, After I paid for it I realized that was in US$ and I wouldn't get that deal. So after I paid around $26 for my one item I read the reviews which I should have done in the first place. I decided to give it a chance and order through Adore me but I easily could of gone to our local mall and made a similar purchase at one of our lingerie shops paying the same price.
I love tracking my packages whenever I order something offline, it gives me SATISFACTION knowing when and where my item is AT ALL TIMES. Lulu lemon takes 2-5 business days, Apple gives a specific date as well, to just name a few. Adore me gives a broad date and none of the tracking info is updated regularly. Adore me is being purchased all over the world they should have there shipping in order. It's now the 19th I have no idea where my package is or when I might get it. Hopefully it comes soon and it's exactly what I asked for.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Jessica,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com