business logo of Adore Me

Adore MeReviews 13,296

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey star
grey star
grey star
grey star
grey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

value
727
shipping
742
quality
1,760
This company responds to reviews on average within 4 days
Texas
1 review
0 helpful votes
Follow timothy h.
Unfollow timothy h.
Send Message
Share Review
Report Review

Addicted
October 23, 2015

I purchase a bra and pantie set twice a month for my wife and have for almost 2 years. Have never been disappointed with look quality or fit. Of course the fact that she has the body of a Greek goddess helps.

Date of experience: October 20, 2015
Virginia
1 review
1 helpful vote
Follow JESSICA S.
Unfollow JESSICA S.
Send Message
Share Review
Report Review

Lacey beautiful
October 23, 2015

The bra and panties I ordered fit well and were comfortable and pleasing to the eye. Loved the product, will definitely be ordering more!

Date of experience: October 20, 2015
Adore M. Adore Me Rep
over a year old

Hi Jessica,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
Follow Rachel F.
Unfollow Rachel F.
Send Message
Share Review
Report Review

Perfect
October 23, 2015

Fits so perfectly. I absolutely love the color. Can't wait to buy other things!

Date of experience: October 20, 2015
Ohio
1 review
0 helpful votes
Follow Danielle B.
Unfollow Danielle B.
Send Message
Share Review
Report Review

Always an amazing deal!
October 23, 2015

I now have many sets from Adore Me and I have never been disappointed! The quality and price are amazing, you can't beat it!

Date of experience: October 20, 2015
Adore M. Adore Me Rep
over a year old

Hi Danielle,

Thank you! We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
help@adoreme.com

New Jersey
1 review
0 helpful votes
Follow Justine E.
Unfollow Justine E.
Send Message
Share Review
Report Review

Unique merchadise
October 23, 2015

Everything I have purchased has been beautiful, the size guide has been helpful and deals they run are awesome. It definitely adds some spice to my relationship ;)

Date of experience: October 20, 2015
Oregon
1 review
0 helpful votes
Follow Lee O.
Unfollow Lee O.
Send Message
Share Review
Report Review

Caveat Emptor
October 23, 2015

Buyer beware! The lingerie is lovely; and after you upsize to bigger then any other manufacturer you might finally get something to fit!
My complaint stems with the difficulty of cancelling what you belatedly learn is a membership program! Yes, you can postpone shipments for up to 3 MO, but once you postpone, you cannot cancel the membership unless you happen to call on the day the postpone expires and before they charge you again! If you like spending 15 minutes+ every time you try to call ( no matter the time of day) a vendor, this is your company! Then they tell you sorry can't help with your problem " we'll send you a link to take care of it" that never arrives! Bad business practices in my book! Save youself some grief and stick with Victoria Secret in store purchase.

Date of experience: October 20, 2015
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for your review.

Thanks for the review, we’re sorry to hear you had trouble contacting us.

Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.

To learn more about the benefits of membership or to unsubscribe, customers only need to visit our online helpdesk: www.adoreme.com/helpdesk. It is not necessary to call.

Let us know if you have other questions! We’re happy to help.

Best,
Adore Me
help@adoreme.com

Illinois
1 review
0 helpful votes
Follow Taunya C.
Unfollow Taunya C.
Send Message
Share Review
Report Review

Love It
October 23, 2015

I absolutely love Adore Me lingerie. The quality of the product is amazing and the price for the bra and underwear set beat anything out there. The only thing keeping this from being 5 stars, is that I find my size is generally out of stock. I have referred 2 people to your site. Can't wait to place my order next month.

Date of experience: October 20, 2015
Florida
1 review
0 helpful votes
Follow LaTosha B.
Unfollow LaTosha B.
Send Message
Share Review
Report Review

Exceptional
October 23, 2015

The bras and panties are true to size, stunning, and of the highest quality!

Date of experience: October 20, 2015
Oklahoma
1 review
0 helpful votes
Follow Kara S.
Unfollow Kara S.
Send Message
Share Review
Report Review

Perfect Lingerie
October 23, 2015

I recently ordered a corset from Adore Me, and being bigger busted, I did as suggested and ordered up 2 sizes; it fit great. It is hard to adjust yourself, luckily I have a teenage daughter who can help. The corset is beautiful both on and off. My husband can't wait to see me wear it for him. I highly recommend purchasing any of the corsets from Adore Me!

Date of experience: October 20, 2015
Adore M. Adore Me Rep
over a year old

Hello Kara,

Thank you for your review.

We love getting feedback—let us know if you have questions while you’re browsing the site!

XO,
Adore Me
help@adoreme.com

Ohio
1 review
0 helpful votes
Follow Renee H.
Unfollow Renee H.
Send Message
Share Review
Report Review

Beauty, quality & great prices!
October 23, 2015

Bye bye Victory's Secret! No more being gouged by insane prices for products that are not built to last!
Thank Goodness for Adore Me being created!
Style, selections, SIZES FOR REAL WOMEN! All with the prices and quality we need and deserve!

Date of experience: October 20, 2015
Adore M. Adore Me Rep
over a year old

Hi Renee,

We’re always glad to hear from shoppers—thanks for the review!

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me
help@adoreme.com

Virginia
3 reviews
1 helpful vote
Follow Veronica P.
Unfollow Veronica P.
Send Message
Share Review
Report Review

Beautiful
October 23, 2015

Items are well made and comfortable. My boyfriend loved them and the color was gorgeous.

Date of experience: October 20, 2015
Virginia
1 review
0 helpful votes
Follow Koko B.
Unfollow Koko B.
Send Message
Share Review
Report Review

Super!
October 22, 2015

Quick delivery. Great price. Adorable pieces. Thank you

Date of experience: October 19, 2015
Ohio
1 review
0 helpful votes
Follow Naomi D.
Unfollow Naomi D.
Send Message
Share Review
Report Review

Sexy again
October 22, 2015

All my new lingerie made me feel sexy again as I get ready to turn 39. My husband LOVED the new me. Everything I ordered not only fit perfectly but was comfortable too. A+ in my book.

Date of experience: October 19, 2015
Ohio
1 review
0 helpful votes
Follow Trenace C.
Unfollow Trenace C.
Send Message
Share Review
Report Review

Love it
October 22, 2015

I love this website. I just wish that they would make more plus size bras in my size. It always seems like you run out of the 40G's fast.

Date of experience: October 19, 2015
New Jersey
1 review
0 helpful votes
Follow Chelsea T.
Unfollow Chelsea T.
Send Message
Share Review
Report Review

Amazing as usual
October 22, 2015

Delighted with the speed in which my order arrived. It was a snug fit in the bra and I will be sending it back for an exchange of a size up, but that was my fault. Lol
Overall exquisitely pleased!

Date of experience: October 19, 2015
Florida
1 review
0 helpful votes
Follow K D.
Unfollow K D.
Send Message
Share Review
Report Review

Loved it
October 22, 2015

I really loved this piece. It is sexy and comfy enough as an everyday garment. I will definitely order more in other colors.

Date of experience: October 19, 2015
Ohio
1 review
0 helpful votes
Follow Joel K.
Unfollow Joel K.
Send Message
Share Review
Report Review

Loved it
October 23, 2015

It looked great on her and she loved the way it fit and the way the it felt

Date of experience: October 19, 2015
New York
1 review
0 helpful votes
Follow Lisa L.
Unfollow Lisa L.
Send Message
Share Review
Report Review

Fabulous
October 23, 2015

I've never had a bad experience with anything I've ordered. I always look forward to my order coming in the mail!

Date of experience: October 19, 2015
California
1 review
2 helpful votes
Follow Melissa W.
Unfollow Melissa W.
Send Message
Share Review
Report Review

My first order I tried on the bra that they shipped. It was too tight, I only had it on for about 5 minutes. I returned it, they said that it was dirty, claiming there were white deterrent marks on it, and were charging me $20 because they couldn't resell it. I asked them if they were going to send me the bra they were charging me $20 for back. NOPE you get stiffed with a $20 bill and no product. If I go to Victoria's Secret and try on a bra and get a deterrent mark on it they don't charge me for it. I waited on hold for over 30 min to talk to someone. I was told there was nothing they could do, the inspection is final. Plus, the inspection photo they sent showed no deterrent marks at all. I WILL NEVER use Adore Me again and I WILL tell every friend of mine that their service is crap.

Date of experience: October 19, 2015
Canada
1 review
0 helpful votes
Follow Kendra W.
Unfollow Kendra W.
Send Message
Share Review
Report Review

Disappointed
October 22, 2015

I'm from British Columbia, Canada. I ordered a "very cute" nursing bra on the 12th of October as I am 38 weeks pregnant.

I've seen the commercials and was pleased by the verity on the website. Before I went a purchased my item for what I thought was $19.95, After I paid for it I realized that was in US$ and I wouldn't get that deal. So after I paid around $26 for my one item I read the reviews which I should have done in the first place. I decided to give it a chance and order through Adore me but I easily could of gone to our local mall and made a similar purchase at one of our lingerie shops paying the same price.

I love tracking my packages whenever I order something offline, it gives me SATISFACTION knowing when and where my item is AT ALL TIMES. Lulu lemon takes 2-5 business days, Apple gives a specific date as well, to just name a few. Adore me gives a broad date and none of the tracking info is updated regularly. Adore me is being purchased all over the world they should have there shipping in order. It's now the 19th I have no idea where my package is or when I might get it. Hopefully it comes soon and it's exactly what I asked for.

Date of experience: October 19, 2015