About the Business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: https://www.adoreme.com/our-story How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) help@adoreme.com www.adoreme.com
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
At first, I didn't really know how to put it on (haha), but when I figured it out, it was super sexy and I can't wait to wear it for my spouse!
Elite box too a super long time to arrive this month.
Hello Emmett,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
We do understand your inconvenience and we apologize for this issue. Indeed, delays are highly regrettable, especially that this is not the kind of service that we aim for.
We appreciate your feedback and I am going to forward yours to our management team, to be reviewed and taken into consideration.
Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.
Kind regards,
Adore Me
help@adoreme.com
The item was really cute that's what caught my eye but to small so size up
Hi,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused.
I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Please let us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
help@adoreme.com
The only reason I'm not putting a rate at 5 stars because I wish there was more Plus size. My size is 44 DDD and I wish there was more of that size.
Hi Selena,
Thank you so much for your feedback. Indeed, there is a growing demand for plus sizes, therefore we were often very quickly sold out from these sets. We are working diligently to match the sale with production.
Please check back soon.
Best,
Adore Me
help@adoreme.com
Q am sincere took time shopping at Victoria Secret, now bye bye Victoria dear, I fell in love and adore me forever, quality and offers thanks
The only thing I don't like about Adore Me is the amount of emails I receive and that it makes me write some long as review
Hello Bethany,
Thank you for your honest review.
We are glad that you love the service. We have changed your newsletter preferences in your account so that you will not be receiving so many emails.
We do hope this helps.
Kind regards,
Adore Me
Good website, great returns experience, nice product overall.
Sizing is difficult at times the carts don't seem to be what matched other sites.
Hi Trevis,
Thank you so much for taking the time to review us.
We apologize for any inconvenience the sizing of our products may have caused. I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future. We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com.
Plet us know if there is anything further we may do to help. We also are more than happy to provide you with any information you might need regarding our products, fit & sizing etc.
Kind regards,
Adore Me
help@adoreme.com
Everything has fit perfect and extremely good quality! Amazing customer service
Every step was seamless, from picking out the style, size, color and shipping. Thank you!
So far everything I've bought from there is awesome!
The things I have ordered some are not worth the money while others are worth it.
Hello Leslie,
Thanks for sharing your feedback with us. We appreciate it!
Positive or negative - we love feedback! It helps us hear the truth about our products & services directly from you - our valued customer.
I shared your feedback with the relevant team for review. We aim to better cater to your needs in the future!
If you need assistance with anything else, please let me know. We're here to support you!
Best,
Adore Me
help@adoreme.com
Everything fit true to size, I am a 34A and 26 in waist but the small fit perfectly, I usually have to go medium depending on the fit.
I LOVE Adore Me! The other main competitor should look out cause I believe the quality of Adore Me is much better. I'm a Happy Customer!
Hello Amy,
Thank you for expressing your love.
It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
We wish you a full recovery!
XO,
Adore Me
help@adoreme.com
First time buyer and placed an order for two sets and a robe, which I purchased all at full price (did not receive the advertised "discount" for the first set at $24.99). In any event, paid for overnight shipping, tracking info states delivered, but package was not received. I called UPS twice (hoping to get a different answer if I got a different rep) and they indicated that it was my responsibility because the delivery states it was left at front door. They told me to call Shipper. Called Adore Me and they told me to call UPS to get a case number. So, called UPS AGAIN and after much discussion, no case number would be provided because UPS didn't consider it an "undelivered package" (driver said it was delivered, so I guess that means it was delivered) so no investigation would be started. Called Adore Me AGAIN and she then told me to call UPS and get a case number. More discussion in which I explained to the Adore Me rep that getting a case number from UPS was not an option to which she finally said there was nothing she could do as I was "refusing" to call UPS. This was not a "refusal" on my part to call but I had already told her multiple times that UPS would NOT give me a case number (offered to conference her in, which she actually refused) so she was asking me to do something that wouldn't work. Customer service should be service oriented (its actually in the name) and this person was unwilling (and also not all that friendly) to veer from her script to offer up a viable alternative that would have probably resulted in more business if I had actually been able to receive my merchandise (supposedly its actually nice). I have no comments on the lingerie itself as I never received. As a first time customer, I'm extremely disappointed in the way this was handled (and the fact that I've lost $170) and will not order from again. I'll continue to pay more for my lingerie if during the few times that I may need customer service, they will actually be helpful.
I love all my underware, they are comfortable and fit like a glove, I truly recommended Adore Me to all my friends and family
Hi Diana,
Thanks for the review! We were taken by your feedback about the fit.
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
Perfect fit I cant stop ordering they always have the right size and I am a plus size women everything I have ordered has been the righ fit
Hello Yolanda,
Thank you for the 5-star review.
We are delighted to hear that you had an addictive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.
Don't forget we have brand new items at the beginnig of each month!
XO,
Adore Me
Was my first purchase, shipped quickly, was SUPER sexy on me, and my bf loved it. Thanks guys, picking out next set ASAP!
Hi Chanel,
Thank you for your review. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.
It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!
Best,
Adore Me
Live chat on site
1-800-433-2367 (8:30-8:30 M-F ET)
help@adoreme.com
www.adoreme.com
I love when I receive follow-up emails, it takes the stress off my shoulders and came on time!
Hi Alexia, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Took a while to get my order but I love it. Already ordered a second set of items
Thank you for the great review, Lacee! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dominique
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
help@adoreme.com