Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry. Our Story: https://www.adoreme.com/our-story How The Membership Works: http://www.adoreme.com/how_it_works Questions, comments? We want to hear from you! Live chat on site 1-800-433-2367 (8:30-8:30 M-S EST) help@adoreme.com www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
Beautiful set, bra has more hooks than I'm used to, but still great.
They are absolutely awful. Sign you up without your knowledge to VIP membership where they will charge you $35.95 a month. I would have never realized it until I checked my credit card statement. Following that they make it an absolute nightmare to unsubscribe.
The shopping experience with your site has been great. The girl I bought these sets for loved them.
The fit is perfect, and very comfortable. Full coverage for when others are in the house at bedtime, but doesn't look like my grandmother's flannel lol. Might just buy the other colors too :)
I've been getting multiple daily emails from AdoreMe and finally decided to order something because of a deal mentioned in an email on Black Friday for $14.95. When I placed my order I must have overlooked it would be committing me to become a VIP member. I am not sure where this is mentioned maybe in the process of the ordering. I did email to ask if I was committed and they replied promptly but I was still confused. I am not the kind of person that is good about remembering to skip if I don't want to purchase something so was a little annoyed. My wife hasn't had a chance to wear the lingerie, the color is as pictured and the size is true to size for the bra not sure about the panties.
The set I ordered for my Granddaughter was so Beautiful. I know she is just going to love it! I'm ordering my other Granddaughter a set after Christmas but I'm going to let her pick it out when I see her.
This was my first time buying something for myself online and first time buying from Adore Me. There is so much to choose from! After I finally decided, it was delivered within a week! Since this was my first time, I did need an exchange. The exchange process was so easy! Seriously, just print new shipping label (free of cost) attach to original box and put in mail! Got a redemption code for free product for an exchange. Picked new size and BAM! Perfect fit/size was here in 4 days. Total order too less than 2 weeks until I had my perfect set! The fit is truly perfect for my had to shop for body! I will totally buy again from Adore Me!
My package was delivered right on time and wrapped in a cute box. Quality is excellent. I will definitely order from Adore Me again!
I bought a set on Black Friday and it got here in two weeks, but it was too small. Not a problem, I followed the online instructions and within a week a bigger size was sent! Love it! Would buy again. Love the quality too!
I couldn't wait to open up my Adore Me box when it cam, and I wasn't disappointed at all. I just love the color and lace and how it feels. I can't wait to order more and start my collection of Adore Me Lingerie.
Love it, I had never worn anything but Victoria Secrets and Adore is great! Great value for cost.
I'll admit I was skeptical to order from them as I had read horror stories from other users. I decided to order something anyway, and now I've been a member for almost a year. I've had only had one product because well... they're a little expensive.
However, I skip the month every time and I never have to worry about getting charged. Once I forgot to skip and they have a grace period where they will refund you!
I got great customer service, the emails are normal and not excessive adds, and I really like the one product I have. I hope to get more by Christmas!
So awesome to feel sexy again! My husband loved it too!
Love the material, very nice and it's great they ship so fast.
Love, love my bra and panty. Came neatly wrapped, and in super fast time. I want more. More then four stars
I bought the Lianne Push-Up set of lingerie for my wife and she really enjoyed wearing for me on her birthday! The sizes were just right and she loved the color I picked out!
I really like the quality of the garments. They are exactly as they are picture and the materials they use are really good. I would definitely recommend Adore Me to my friends and sisters.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.