Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
I ordered 3 items in June, and returned all three, that process went smooth and I thought I was done. 6 months later I realize that Adore Me signed me up for the VIP membership and had been charging my card for 6 months. I know I did not sign up for this program. Adore me is completely unresponsive, you cannot get anyone on the phone and you will only receive one response via email. They have over 500 complaints with the BBB!
I have ordered tons of lingerie from AdoreMe, and it has always been a great experience, even when the lingerie didn't fit/work out.
The items ship quickly and arrive in good condition, returns are easy and fast and if you are exchanging, you get an e-mail right away with your exchange codes so you don't have to wait around for your return to be processed in order to complete your exchange and get your new lingerie!
I would recommend to anyone!
It is so hard to find larger cup sized bras, & Adore Me has helped elevate that stressful issue & in a very beautiful sexy style!
I exchanged an item for a different size, it shipped before I could get my own item shipped and arrived a day after I shipped my return out. It was fast and VERY easy.
At first I was a little skeptical about subscribing to this site, but once my first set came in I was in love! The quality of the pieces - especially the bras - is amazing. When you're used to spending up to $60 dollars for a bra at Lane Bryant, spending half that on Adore Me AND receiving a matching panty is a feeling that can't be beat!
Wonderful! Everything fits exactly how it should! The quality is amazing for such a good price! I am so happy to be a vip member!
I ordered these pajamas and I love them! So comfy and sexy at the same time I'm deft buying more next month
Absolutely stunning! Very sexy, accentuates my curves and covers my tummy
Love the way "some bras" hold my boos and don't let them spill on the sides or in the middle. So far so good. It all depends on the material as well
I love how my set fits perfectly! I can't wait to order my next set!
I purchased these for a gift and she loves the many styles and ability to get something new each month!
I loved the packaging and speedy delivery. The products look great and feel good as well. I truly felt like I could feel beautiful every day and not just on special occasions. It's offordable and I would recommend it to a friend.
This site has been great. I've finely found a place that has cute bras that are in my size. Fast shipping. Easy exchanges!
Easy to order, determine the size and everything came on time and was exactly what I expected.
I love this set. The bra is very cute and comfortable. I'm a 36DDD and it fits true to size and I can wear it all day. It even got the approval of my hot guy friend:-)
Wanted everything, finally settled on red and lacy... perfect fit, arrived quickly and looks adorable! Love you, Adore Me
Easy to use website. Fast delivery and great selection
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.