Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
Simply love and adore all of my Adore Me lingerie, panties, and bras. They all fit perfect and make me feel sexy, sensual, classy, elegant, and beautiful! It's easy to order online and items are exactly as they appear on the website!
I am not a big fan of malls so when I find a place that I can order online that has a perfect fit and quality fabric items - I am all about it! So far I have ordered a total of 3 sets and they are all a perfect fit and great quality. I'm not 100% sure I can afford to do this every month. But I'm sure as heck going to try to keep it up for as long as I can afford to :)
The sizes were very accurate and the shipping was very quick. Can't wait to order my next set!
I absolutely loved the items that I ordered. Everything was true to size and good quality. I will definitely be ordering more items. However, the shipping did take longer than stated.
It's hard to find bras my size. I love the bra I got and cant wait to see what else I can get.
I'm still shocked, after 5 purchases, how well everything fits. I'm never that lucky at the mall. And the quality is great, especially considering the price. And when I did need to make an exchange on a bogo item (my fault, I ignored their size recommendation) I was connected right away to a polite and helpful customer service rep. Very pleased.
My experience was awesome my package arrived on time for valentine's day thank you. My wife was excited!
I gave the gift of lingerie to my husband for valentines day... for the next year he gets to choose my monthly item so I am surprised when it arrives in the mail and I get to choose the day I will model it for him that month so he is surprised with a romantic evening he was not expecting.
Loved it all and can't wait to get my other orders soon! Just wish we could count discounts as our sets to earn rewards! But that's minor when the discounts are so great!
Love the look of these pieces! I'm always happy with the fit of my AdoreMe bras, and as a well endowed lady, fit is often a problem with other brands.
Pleasantly surprised by the quality and packaging. Certainly will purchase more!
Love the vibrant colors and added touch of lace. Super sexy.
Every piece I received fit like a charm, and the quality really surprised me! I knew that the site had great reviews, but I didn't think the quality would be so outstanding. It's leaps and bounds above VS and anything department store. In my opinion, more akin to Agent P or La Perla. Just beautiful! Thank you!
Cute undies, 2 day shipping was actually 5 but it's fine.
I called to exchange a too small item, and I was told that they did not have any more of that item so I was out of luck. They would not exchange it for any other item, or refund me. Horrible horrible customer service that was incredibly rude over the phone. What kind of company doesn't exchange online orders. Insane! Will not be ordering their overpriced longerie again.
4 packages have been "lost" since January and advice from company was for me to explore. They clearly show not delivered. I have asked for a refund at this point and was told to wait 7 days to hear from company about the refund. I have spent so much time and energy. Should have been a simpler solution. Adore Me take lessons from Amazon
Fits perfectly. Ships quickly. Finally good, pretty bras for the larger chested.
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.