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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Cute, affordable. I was quite impressed with the quality and price. I will be shopping here again. I tell all my friends about this awesome brand!
My first order needed to be returned and they were so easy deal with. I love the swimsuits I got and can't believe the quality at the price that I paid
Hello Debbie,
Thank you for the delightful review.
It was our pleasure to surprise you with the quality. It is our goal to dazzle you always, therefore we like to offer irresistible prices on our site. We are delighted that the selection has impressed you so. We have put a lot of effort into the swimwear so that we can offer gorgeous but in the same time supportive and flattering sets to all sizes and shapes.
Follow our newsletters and you will be notified about all of the sales and discounts going on. We hope to impress you with our irresistible offers.
XO,
Adore Me
A good material, right to the size, more than I expect! I had paid lingerie and banning suits more expensive and wasn't prettier than the ones I get on Adore me. I was afraid to buy a banning suit because a had a lot of bad experience in other sites but it fit me perfectly! I recommend Adore me
Hi Osoti, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Everything I have received I have absoultly loved and the one and only thing that I ordered that I didnt like how it fit I was able to return and get credit for right away. I absoultly love everything. I do wish that they had more as the bras that are the Add 2 cup sizes...
Hi Kristina,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are enjoying our products and services.
We are constantly working to improve our products and service in order to cater every customer needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com
Overall, adoreme.com service is great. Sizing is tricky, I ordered a swimsuit top was heavily padded which I don't need, so exchanged for another suit in a different color of one I already had. They did not have 34c left in stock so I ordered same cup size in smaller 30c. The size of cup was much smaller than the 34c, ordered the Wendi in exchange liked but decided to exchange once again for a small bottom rather than xs. Got it and fits great, love it! So service is fantastic, just have to figure what works best for your figure!
Hello Amac,
Thank you for the valuable feedback.
We are truly happy that you loved your new style and thatyou finally found the most flattering style. Our goal is for you to feel as your most beautiful self in our lingerie.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
help@adoreme.com
These pjs have been great. I was in a major motorcycle wreck on the interstate highway at 75 mph and these pjs have been a great set for my recovery process.
Hello,
Thank you for expressing your satisfaction.
A sleepwear set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off. We are happy that we could aid your recovery process.
We wish you a full recovery.
XO,
Adore Me
Was skeptical when I ordered, but I was happy whem I received my order. I was very satisfied with how the fabric feels, satisfied with the color and a very sexy piece to add to my lingerie, bra and panty line. Thank you Adore Me.
Hi, Millicent! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
First time ordering & I'm definitely satisfied... Looking forward to ordering more when budget allows
Hello Brenda,
Thank you for expressing your love.
It is our goal to dazzle you always, therefore we like to offer irresistible prices on our site. Follow our newsletter and you will be notified about the ongoing sales. We are delighted that the selection has impressed you so.
We have new gorgeous styles coming in at the beginning of each month. We hope to share them with you!
XO,
Adore Me
I love these pajamas! I'm a big fan of stripes, so I had to get them! The fit is perfect, and they're so lightweight that I don't get hot while I'm sleeping. Because the material is lightweight, the bottoms are a bit sheer, but that doesn't bother me too much. I also love the lace detail on the back of the tank!
Hello Tasmin,
Thank you for the wonderful review.
We are thrilled to hear that the fit of the pajamas were perfect and comfortable. We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.
Check back for more carefully crafted styles each month. We hope to dazzle you even more.
XO,
Adore Me
The bra and panty set was beautifully made. Comfortable and beautiful style. The shipping was so fast it actually came earlier than the expected delivery day. The lingerie looked better in person. When I wear it, I feel so confident. I've been purchasing from this website for 2 years and it has been a great experience everytime.
Hello Sunshine,
Thank you for the valuable feedback.
We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!
XO,
Adore Me
help@adoreme.com
Every experience has been terrific. The service has been far more than I expected. I am truly satisfied with everything Adore has done for me and my wife.
Hi Vernon,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com
I love this piece. The color is beautiful and I love the lace. It fits perfect and hugs your body. Great buy!
Hello Karla,
Thank you for expressing your love.
A lingerie set should not be anything less than comfortable and soft. We wish to make these styles to hug you in a way that you do not want to take them off.
We hope to share our upcoming designs with you soon.
XO,
Adore Me
I would love to write a review about the actual products I had ordered, if I even had them. It has been almost 20 business days, and nearly two weeks past the estimated delivery date and I have yet to receive my order. I live in Canada and was told that it must be stuck in customs and that if I waited until July 11th and it still wasn't there, to contact them again. Basically I was told to wait an extra two weeks beyond the estimated shipping date. They do not make it clear on their website that it could take over a month to get to you even though they "advise Canadian customers to wait 14 business days due to customs." I could not find that information anywhere on the site regardless of the fact it has been OVER 14 business days. I ordered these swimsuits a month in advance for my vacation that I now won't even have them for, essentially wasting $70 as I will have to purchase a new swimsuit due to not having one yet. Would advise anyone in Canada from ordering with this company. Poor shipping and poor customer service. I guess you could order from them if you order two months in advance.
Hello Amy,
Thank you for bringing this to our attention.
I am very sorry to hear that you didn't receive your package yet. I was able to check into your order to gain some further insight into how I may assist you at this time. I can see that your order # 302544628 was completed and sent out to your shipping address on June 15th.
Our warehouse is located in New Jersey, and orders to Canada typically take 7-10 business days without factoring in time spent at customs (Canada's border is especially strict, and has been known to hold packages for up to five days). Our Canadian customers usually receive their order in two weeks, however the delivery may be delayed due to circumstances beyond our control.
We think it is indisputable that our clients deserve a replacement if they package gets lost. Therefore, we always make sure to provide replacement vouchers so that they can reorder. Since there were a number of instances where packages did get delivered in Canada, eventually, after the two weeks time-frame, we have set up the policy to declare a package lost only after 30 days if it remains undelivered. This is the reason why our Customer Care Representative asked if you could please wait until July the 11th.
However, seein that the date is close and you still don't have your package we are more than happy to offer the replacement vouchers now. You will receive them soon in a separate email with instructions how to use them.
We would like to apologize for the ruined vacation. We relalize that we can hardly compensate you for the lost occasion and for the nusiance of having to purchase something else. We assure you we do not take this lightly and we meticulously follow all feedback about shipping issues in hope of finding a solution together with our carrier.
Kind regards,
Adore Me
help@adoreme.com
Easy to order. Easy to return if necessary. The fit is perfect and try to size. Love the things I got. Can't wait to order again!
Hi, Louisea! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Loved the suit! Needed to go up a size for my bottoms! They fit a little snug but it's no problem! The top fit perfectly. You can't get that at a store.
Thank you!
We’re so glad to hear that.
We love getting feedback—let us know if you have questions while you’re browsing the site!
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
I couldn't find bras in 34D in stores - after buying my 1st bra & panty set I was hooked. Great quality, pretty colors & they fit perfect. Thank you so much!
Hello Sherry,
Thank you for the delightful review.
It was our pleasure to surprise you with our sexy collection. We have put a lot of effort into our collection so that we can offer gorgeous but in the same time supportive lingerie to all sizes and shapes.
Follow our newsletters and you will be notified about all of the sales and discounts going on. We hope to impress you with our irresistible offers.
XO,
Adore Me
Love everything about Adore me. Everything I order I i Love! Everything is great quality and true to size and beautiful!
Thank you for the amazing review, Patricia! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Everything fits exactly as pictured. Perfect! Sooooo sexy. And not cheesy. Can't wait to wear my next piece'
Hi, Kathy! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
I ordered two swimsuits during a 2 for $24.95 sale. By the time I received my package and tried both on the sale was over and I needed to exchange both for different sizes. I re-ordered in another size and was charged at a higher price and never received my money back from the original order, EVEN with the exchange voucher code I was given. On top of this, they charged me an additional $20.00 for "damages" and neglected to send me a picture of the evidence, which I had to request from customer service. In the end, they only refunded me $20.00 and I have now paid twice as much as what I was charged for my original order. I am extremely disappointed in the customer service and will not be shopping at Adore Me again.
Hello Samantha,
Thank you for bringing this to our attention.
We looked into your order and noticed that you were trying to use both exchange vouchers in one single order. Unfortunately, our system can take only one code during an order, and you could have redeemed both your vouchers only if you would have placed two separate orders. This is what caused your order to cost $39.95 when it should have been completely free.
Rest assured that we can remedy this issue right away. We went ahead and issued a refund for the second item as well.
Refund Detail For ID: m94cfnnq
Please allow your bank 3 days to process the transaction and for the funds to appear back into your bank account.
Regarding the damaged return, we apologize if the situation came out wrong.
It is not in our intention to suggest that you willingly and knowingly sent back a damaged item, nor that you have worn it. Even from trying on a set mishaps can happen due to the smallest of things, like the smell of a perfume or deodorant that leaves visible marks on the item.
In these cases our warehouse immediately rejects the return as the underwear can no longer be restocked. As you can understand no client would want to receive lingerie that is not in an impeccable state.
On the other hand we realize how these instances can be completely unintentional. This is why we offer refund to those who contact us and explain the situation.
We hope this helps to solve the issue.
Kind regards,
Adore Me
This is the easiest most enjoyable way to purchase lingerie ever! The styles are amazing and the entire process is trouble-free. I look forward to my monthly selection.
Hi Cassandra,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are elated about your shopping experience.
You can help us spread the word! Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Best,
Adore Me,
help@adoreme.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jenna,
Thanks for your feedback! We are happy that you are starting a new relationship with us!
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com