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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com
www.adoreme.com
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
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I love every purchase I have made. Everything is made with good quality and it feels great! I would recommend this to all of my friends and family.
I seem to be stop figuring out the size on the underwear. After a 30 pound weight loss, I keep ordering sizes that are too big and not so flattering. But once I figured out my new bra size they have been a great fit, and are so pretty. My only complaint though is the one I preferred I feel like it doesn't look so good under most of the clothes I wear due to the design that can show through my shirt and look a little weird! I guess I will just have to order some t-shirt bras or smooth ones.
Hi Tiffany,
Thanks for taking to write this review.
We really appreciate you being so open with us about the products you received.
Rest assured that your feedback about the item has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
help@adoreme.com
I really love how I can order the same size bras & they all are so flattering & comfortable. I spent the last decade wearing all sorts of nursing bras & it was really hard to get back into wearing underwires again. But these sets are so affordable & gorgeous that I feel really pampered.
Hello Maegan,
Thank you for your awesome review.
We are pleased to hear that you no longer have to compromise between support and comfort. Our designers have designed the bras with extra care so that the end result is not only gorgeous but highly supportive. We are overjoyed that you feel comfortable in the lingerie you own.
We look forward to sharing our upcoming designs with you.
XO,
Adore Me
The set looks incredible and sexy in person and is comfortable (from the bra to the bikini, and thong). This is my second order with AdoreMe and I'm very satisfied with the product.
Hello Jennifer,
Thank you for you delightful review.
We are contended that everything fit and was pleassant to wear. Check back for more flirty items soon. We are about to release our newest designs.
XO,
Adore Me
I absolutely LOVED all of the lingerie. I bought one set and one nighty. Both were perfect - comfortable, flattering, the right color, and arrived on time. The swim suit was not what I thought, but was very easy to return.
Hello Suzanne,
Thank you for your lovely review.
We are glad that you found two perfect sets and that in the one case you needed to return you felt it was smooth and easy.
Check back for more cute looks.
XO,
Adore Me
This is a very comfortable set! I highly recommend this to everyone. The colors are wonderful and bright.
Hello Jennifer,
Thank you for your awesome review.
We love the way you described our products! It is our pleasure to deliver incredibly beautiful items to your door every time.
Check back soon for more comfy styles.
XO,
Adore Me
Love this robe, perfect for my steamy apartment. Size seems true, but it doesn't matter too much for a robe.
Hi Devon,
Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new robe. Our goal is to design lingerie that hugs you in a way that you do not want to take them off.
We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!
XO,
Adore Me
A man that I'd been with for sometime came here one day and I was wearing only a blue tunic with my first set, which was blue, and he was shocked. I gave him the catalog when he left, since I can look online, and he says he imagines me in all sorts of them. Of course, he has liked every one I have purchased so far.
Hello Erma,
Thank you for your message.
The compliment of a man is always appreciated. We are glad that you are satisfied with our flirty collection.
Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.
Let us know if you have any questions! We’re always here to help.
XO,
Adore Me
help@adoreme.com
So I don't have the smallest of "watermelons "
I'm a G and for chuncky monkeys like me well cute well fitting bras don't really exist.
As for customer service. Well it's top notch. All the repesentives I've spoke with have absolutely helpful and kind. I love it. I have nothing bad to say about Adore me honestly.
Hi Toni! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.
Can't believe the call center supervisor accused me of taking advantage of there company because i asked for a refund. I found the product very good quality but WOW when i found the same swim suit for 40 dollars less in there summer catalog they refused to refund the difference and told me basically that i was riding off adore me. Still waiting for a return call from a US based rep.
Hello John,
Thank you for your message.
We are deeply sorry to hear about this. We have investigated the conversation you had with our representative and we believe that you may have interpreted the phrase "take advantage of the promotion" as taking advantage of the company. We do encourage our customers to take advantage of any promotions we offer.
We have also looked into your order and we think we understand what may have been your concern. We noticed that you have paid $99.90 for Order # 302704820, when you expected to pay $49.95. The explanation for this is that you have accidentally put 2 of the same style in your shopping bag. As of now two Vernice sets are heading to your address.
It is most understandable that you do not need both of them. The fix for this situation would be to send back the extra set for a full refund.
We are deeply sorry that our representative has not spotted this problem right away and therefore has made you upset. It is most natural that you should not pay double the price.
Thank you for your patience and understanding.
Kind regards,
Adore Me
I really love this company. Their clothes really are along the same line of thinking with mine. Makes it nice. Out of mine own mistake, I sometimes order the wrong set. Most of the time, I'm happy with the orders I place.
Hello Rachel,
Thank you for your review.
We hope to be perfect 10 out of 10 times in the future. We love to create designs that fit our clients' taste.
XO,
Adore Me
Amazing quality! Did not disappoint. Beautiful pieces that fit perfectly! The price point is fantastic!
Hi, Amber! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Adore Me is awesome! Wonderful product every time. A fantastic staff, incredible service. Product is great and doesn't cost a fortune. I couldn't ask for a better product and wonderful people if you have any issue. Best in the class!
Hello Jessica,
Thnk you for your awesome review.
We love the way you described our services! It is our pleasure to deliver incredibly beautiful items to your every time.
Check back soon for more pretty styles.
XO,
Adore Me
Fits perfectly. True to size. I love it, it's soft and so pretty. I will be ordering more soon. Love the variety of the site.
Hello Zuleika,
Thank you for your delightful feedback.
We look forward to delivering more perfectly fitting lingerie to your door. Thank you for shopping!
XO,
Adore Me
No let-downs from AdoreMe! I loved, yet again, my lingerie that fits so perfectly! Thank you for existing, AdoreMe! #mylifeiscomplete
Hello Amy,
Thank you for your review.
We are happy to make your life complete. Perfectly fitted garments is what we aspire to offer always.
Check back for more flirty items at the beginning of each month.
XO,
Adore Me
Feels great and looks sexy! I'm very satisfied and will be shopping here again. True to size and I wear this set often!
Hi Diarra,
We’re always glad to hear from shoppers—thanks for the review! We are happy that the fit and feel was exactly what you have been looking for and that the look has impressed you.
Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!
XO,
Adore Me
I love adore me. The nightgowns are awesome, especially when your plus size. I buy a lot from here. They have a wide variety. If you skinny they have even more. Only thing that sucks is they don't have my actual size which is a 44c so I always have to work around that which sucks. But otherwise I like it
Hi, Nicole! We’re delighted to hear that you love the products. Not to worry, I'll make sure to forward your feedback to the relevant team about your size, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
Ordered 3 items since the 6th July, order's still was processing today (12th July), not yet shipped! Spoke with persons via email who gave me the run-around and BS excuses, and offering no resolution. Now my vacation is gonna be jacked up cuz I dont have my items and I'm leaving the country in 2 days. Totally pissed... and they're not even offering to cancel the order
Hello Luvette,
Thank you so much for the review!
We were apalled to see the unacceptable amount of time your order took processing in our warehouse. We assure you we do not take this lightly and at the time you called us our warehouse was already discussing the problem and implementing solutions.
The reason behind this delay in processing is the fact that, in this period, a very high number of orders have been placed on our website which caused processing delays.
However, we are always learning from each and every experience and we are diligently working on processing all orders.
In the meantime, I am happy to see that you have been in contact with our customer relationship specialists and you were provided $10 worth of store credit for the inconvenience. Even though this does not fix the delay, we hope to at least express our apology in more than just words.
We regret that we could not cancel your order. Unfortunately, we do not have physically the option to cancel any orders after 30 minutes of them being placed. We have forwarded similar feedbacks to our leadership for further consideration.
We do apologize for the inconvenience caused and appreciate your patience and understanding in this matter.
Best,
Adore Me
My experience with AdoreMe was absolutely wonderful. I had to return my first set of swimsuits, and the process was quick and simple. I was able to order my exchange swimsuits right away, and they were perfect.
Hi Brynn,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved how easy the exchange process was.
We are constantly working to improve our products and service in order to cater to every customer's needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com
I have a whole new lingerie wardrobe for a fraction of what I would have paid at VS! The fit is perfect, the comfort is perfect, the look and quality feel is perfect. Happy Happy!
Hello Denise,
Thank you for sharing your experience.
Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the fit and feel was perfect, but the look and the quality as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.
Hi Betty,
Thanks for the fantastic review!
We’re happy to hear you had a great experience with the quality and feel. Hope we can impress you again and again!
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/
XO,
Adore Me
help@adoreme.com