business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Best store for women
September 20, 2017

Everything that my wife has gotten from you always fit and always comfortable. Amazing products!

Date of experience: September 20, 2017
Adore M. Adore Me Rep
over a year old

Hi Matthew,

Thank you for your review!

We’re always glad to hear from happy shoppers—it lets us know we’re on the right track.

Did you know we launch a new collection during the first week of each month? We have the best variety of sizes, styles and colors during that time. Check in soon for more great looks!

Kind regards,
Adore Me

Georgia
1 review
0 helpful votes
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Great
September 20, 2017

Love everything I've bought here. Fits perfectly every time. The prices are reasonable as well. I will be a forever customer.

Date of experience: September 20, 2017
Adore M. Adore Me Rep
over a year old

Hi Margaret,

Thank you so much for your review- we always love getting feedback from our valued customers!

We are truly happy to hear that you are enjoying the fitting of your new lingerie set. We pay attention to every little detail in order for our customers to have an adorable experience!

We will take into consideration the information you have provided by forwarding it to the most appropriate department.

Hope we can impress you again and again!

XO,
Adore Me
help@adoreme.com

Oregon
1 review
0 helpful votes
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Gorgeous and Sexy Midnight Blue & Black
September 20, 2017

This one set is not only gorgeous and sexy, I want to wear it every day! I sure hope they decide to make this in many colors. There is something about these that just fit better and are really comfortable. I can hardly wait for someone special to see them on his birthday tomorrow!

Date of experience: September 20, 2017
Adore M. Adore Me Rep
over a year old

Hello Susan,

Thank you so much for your review! We are so glad to see that you are enjoying your new lingerie set!

Rest assured that we will forward your feedback to the most appropriate department in order for us to restock this set in other colours too!

Let us know if you would like to receive assistance. We are always happy to help.

Xo,
Adore Me
help@adoreme.com

North Carolina
1 review
0 helpful votes
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I love the products, and up to the point customer service is spot on! Beautiful products that make me feel beautiful about myself. :)

Date of experience: September 19, 2017
Sandra N. Adore Me Rep
over a year old

We’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

California
1 review
0 helpful votes
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Love it
September 20, 2017

Love the fit, the look, the material, feel very comfortable and sexy. I would recommend the app to all my friends

Date of experience: September 18, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Angel! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Maryland
1 review
0 helpful votes
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Lovely!
September 19, 2017

Sexy, good quality apparel with great customer service. Nice choices. Very flattering. Highly recommend!

Date of experience: September 18, 2017
Adore M. Adore Me Rep
over a year old

Hello Nicole,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Texas
1 review
0 helpful votes
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Great fit and better than I expected! Husband LOVED the adorable sleep set I got and the bra and panty set

Date of experience: September 16, 2017
Adore M. Adore Me Rep
over a year old

Hello Kelly,

Thank you for your lovely review.
We are delighted that both you and your husband are taken with the product. The compliment of a man is always welcome.

We hope to be your go-to lingerie store in the future.

XO,
Adore Me

New Jersey
1 review
0 helpful votes
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Excellent
September 17, 2017

Every purchase I've made from Adore Me has been great. My wife loves their products. Sizes are accurate and the products look and feel great.
My wife loves these panties and so do I. They look and feel great.

Date of experience: September 16, 2017
Adore M. Adore Me Rep
over a year old

Hi Michael,

We’re always glad to hear from shoppers—thanks for the review! We are happy that the fit and feel was exactly what you have been looking for and that the look has impressed you.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

Texas
1 review
0 helpful votes
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Loved it
September 17, 2017

I loved everything I ordered the fit was great and they looked good on and they are very comfortable

Date of experience: September 15, 2017
Adore M. Adore Me Rep
over a year old

Hello Dana,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Wisconsin
1 review
0 helpful votes
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Hello Adorable!
September 17, 2017

Ever since I first tried adoreme.com, I love, love, love to see the purple box at my door! All of you adorables out there know what I'm talking about, right?! And if you don't, what are you waiting for?!

Date of experience: September 15, 2017
Adore M. Adore Me Rep
over a year old

Hi,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We designed the chic box with lots of love so that it feels always like a treat when you receive them.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

New Jersey
1 review
0 helpful votes
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I love Adore me! Customer service is always great. As a 32DDD the prices are great and the fit is always perfect to size. Great product and best service!

Date of experience: September 14, 2017
Sandra N. Adore Me Rep
over a year old

Hi Rashida, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

California
1 review
0 helpful votes
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Beautiful lingerie
September 16, 2017

Always love the style and perfect fit of the lingerie. Great variety of bras and panties. Will be buying most of my lingerie from Adore Me

Date of experience: September 14, 2017
Adore M. Adore Me Rep
over a year old

Hello Valerie,

Thank you for expressing your satisfaction.

We are delighted that you plan on buying more from us. Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Loved it!
September 16, 2017

I loved this piece it fit perfect I got a medium I was afraid it would be to big as I am a short girl at 4'11 but it fit perfect! My boyfriend loved it!

Date of experience: September 13, 2017
Adore M. Adore Me Rep
over a year old

Hi Jeli,

We’re always glad to hear from shoppers—thanks for the review! We are happy that the fit and feel was exactly what you have been looking for.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

XO,
Adore Me

California
1 review
0 helpful votes
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Best Panties ever
September 15, 2017

Bought five pair of the panties, the cheeky ones. Loved them, switching from thongs. The material is soft and so comfortable. Will definitely do this again.

Date of experience: September 13, 2017
Adore M. Adore Me Rep
over a year old

Hello Marilyn,

Thank you for your review.

Our goal is to provide customers with dazzling lingerie that makes them feel adorable all day and night, and we are glad to hear that you enjoyed your purchases so much.

We have a brand new collection on the website each month; check in soon for adorable new styles!

Best,
Adore Me

New York
1 review
0 helpful votes
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Best website ever
September 15, 2017

Love my new bras and bathing suits. Only one things and it's not adore me fault. My one piece swimsuit fits every where but my chest. It's way to small but not a problem have my friends daughter who I gave it to now I know to buy two pieces

Date of experience: September 13, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Joanne! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Moving forward, you may send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.

Feel free to let us know if you need help with anything! We're here to support you.

Washington
1 review
0 helpful votes
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Sexy in a Box
September 13, 2017

I adore Adore Me's lingerie subscription, I love the selection and I love their promptness when it comes to shipping and customer service.
I do however wish that Adore Me had products for women with uneven breasts such as having to option to add the amount of push-up to a push-up bra's with the removable cookies, or even just selling silicone inserts with different thicknesses. I feel this is important since Adore Me prides themselves on being for every body type and being able to make every woman feel beautiful in their own skin as well as in lingerie.
I also wish that when it comes to exchanging a set that you were allowed to just exchange just the top or bottom instead of the whole set.

Date of experience: September 12, 2017
Adore M. Adore Me Rep
over a year old

Hello Cassandra,

Thank you so much for your feedback. This insightful information helps us to hear about our products and service directly from the source that matters the most: our customers.

We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments and excellent services from AdoreMe.com.

Rest assured that your request has been forwarded to our design department and we hope to cater to your needs in the near future.
Best,
Adore Me
help@adoreme.com

Georgia
1 review
0 helpful votes
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Excellent products
September 14, 2017

Everything I have ordered my wife from adore me she loves. They are much better than some other companies and even process returns and exchanges quickly. This is definitely my go to company.

Date of experience: September 12, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Jerome! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

Virginia
1 review
0 helpful votes
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Fast, affordable... Perfect
September 13, 2017

Everything was perfect- from product selection to delivery and packaging. The matching set and individuals pieces are comfortable, stylish, and fit perfectly. Additionally, the price was right!

Date of experience: September 12, 2017
Adore M. Adore Me Rep
over a year old

Hello Henry,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Pennsylvania
1 review
0 helpful votes
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Love the Bras!
September 12, 2017

I love it. I purchased it to add my collection and phase out old bras! I will purchase in the future.

Date of experience: September 11, 2017
Adore M. Adore Me Rep
over a year old

Hello Amanda,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collection. Our goal is to offer dazzling designs for an enjoyable shopping experience.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com

Arizona
1 review
0 helpful votes
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LOVE THEM
September 10, 2017

I love they way they fit and how fast they ship. The color choice are great and the prices are an arm and a leg for such beauties.

Date of experience: September 8, 2017
Adore M. Adore Me Rep
over a year old

Hi Heather,

Thanks for the great review!

We are delighted to hear that your choice for lingerie is AdoreMe.com, as here we always want to ensure you consistently receive good quality, perfectly fit garments and excellent services.

Hope we will impress you again and again!

XO,
Adore Me
help@adoreme.com