business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
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Honestly, they do have great products that are made with great material. You are paying an affordable amount for good quality lingerie. My only reason never to shop here is because of customer service.

I first shopped here and jumped on the deal of joining their VIP club. Whenever you first shop here they give you this 'deal' but it has fine printing saying money will be taken out of your bank every month for being apart of this club. I didn't know this and didn't know the VIP club takes money out automatically every month.
Alright, my fault for not reading carefully. But, OH, MY, GOD. IT TOOK SO LONG TO CONTACT CUSTOMER SERVICE. I was literally on the phone for who knows how long, and let me say the lady I talked to was understanding and said she took me off the VIP club. I looked at my account one month and nothing was touched. Great. BUT! Then next month money was taken out! Begin me waiting over thirty minutes on the phone to talk to someone (because this money was taken out even though I wasn't apart of the club). The lady I talked to was the same and she apologized and put the money back in.

LO AND BEHOLD THE MONEY GETS TAKEN OUT THE NEXT DAY.

It took literally too long and this was such a headache. Really too bad I can't shop here anymore because they do have great clothes. I just don't trust this company at all.

Date of experience: December 1, 2017
Adore M. Adore Me Rep
over a year old

Hi Rachel,

Thanks for the review, we’re sorry to hear you had trouble contacting us.

Please note the VIP membership is one of two payment options (the other is Pay as You Go) you select during checkout with your first order. Members are never obligated to order each month, instead, they visit the site between the first and fifth and choose to either shop or skip that month.

The VIP MEMBERSHIP is one of two payment options: an Adore Me exclusive way of shopping through a flexible membership program that gives great perks (e.g. Discount on every set) and limited obligations (no membership fees, no obligation to buy, can leave at any time).
The other is PAY AS YOU GO, a one-time purchase option, you select during checkout with your first order.

If you want to learn more about what being an Adore Me VIP means, what benefits you have and other essential information, please watch this video (1 minute!): https://www.adoreme.com/how_it_works

Rest assured that there are no obligation to make a purchase every month. Just go on your account, between the *1st and 5th* of each month, and either make a purchase or *SKIP THE MONTH*.

If you do not skip or make a purchase between the 1st and the 5th, you will see a **$39.95** refundable store credit charge on your card. This store credit is available for your use at any time.

We apologize for any inconvenience this confusion may have caused.

Let us know if you have other questions! We’re happy to help.

Best,
Adore Me
help@adoreme.com

Kansas
1 review
0 helpful votes
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Bra pant set
December 3, 2017

I got the product in a timely manor and they are so sticking cite snd they fit great. I will definitely be ordering from them again here in the near future.

Date of experience: December 1, 2017
Sandra N. Adore Me Rep
over a year old

Hi, Laken! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Washington
1 review
1 helpful vote
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Good quality for a good price
December 2, 2017

I am addicted to this app. The prices are just right and the quality is much better than I had expected. The selection of styles and sizes are another plus for me. I would highly recommend at least trying them out for a month.

Date of experience: November 30, 2017
Adore M. Adore Me Rep
over a year old

Hello,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

New York
1 review
0 helpful votes
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Comfy & Well Worth Every Penny!
December 2, 2017

Love my sets. Very comfortable and material is great quality. Grear buy for the money! Will buy more.

Date of experience: November 30, 2017
Virginia
1 review
0 helpful votes
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Super comfy and super cute. I felt so confident wearing my purchases. Super easy to buy and super affordable with great quality!

Date of experience: November 30, 2017
Sandra N. Adore Me Rep
over a year old

Thank you for the great review, Samantha! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!

South Carolina
1 review
0 helpful votes
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Disappointed in delivery
December 1, 2017

It took almost a month for me to receive my order. I called several times and was giving the same information it should be delivered today. I finally spoke with a US associate who gave me credit and apologize for the delay.

Date of experience: November 29, 2017
Adore M. Adore Me Rep
over a year old

Hello Melissa,

Thank you for your honest review.

We were astonished to see how long was your order processing in the warehouse. We do not take this lightly therefore we wanted to address this with a resolution. We have contacted you via email and we hope to be able to remedy this.

Unfortunately, we have experienced a peak in the volume of orders causing delays that we regret. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience. We are determined not to allow anything like this happen again the reason why the capacity of our warehouse and the personnel will be doubled in a few weeks.

Kind regards,
Adore Me

Washington
1 review
1 helpful vote
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Good quality
November 29, 2017

Like the combination of great price with great quality. Will continue to use this site. The purchased items were just as described.

Date of experience: November 29, 2017
Adore M. Adore Me Rep
over a year old

Hi Holly,
Thank you for your review! We understand how important is for our customers to receive the best products with an awesome fit at an affordable price!
Rest assured that we will forward your feedback to the most appropriate department in order for you to have an amazing experience with us!
Best,
Adore Me,
help@adoreme.com

Wisconsin
1 review
0 helpful votes
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Was great although shipping took awhile
November 29, 2017

Loved everything I ordered it came in and fit me perfect. I love being able to go out and wear my new undergarments and not feel like Im different for having big boobs or a big $#*! its nice knowing that what you order is what you will get!

Date of experience: November 29, 2017
Adore M. Adore Me Rep
over a year old

Hello Krystal,

Thank you for sharing your experience.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the look was perfect, but the quality as well. We apologize for the delayed shipping. We will most certainly look into this.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Florida
1 review
0 helpful votes
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Birthday
November 29, 2017

Bought many sets for my wifes birthday and she loved everything. She has since went back online and bought more.

Date of experience: November 29, 2017
Adore M. Adore Me Rep
over a year old

Hi James,

Thanks for your feedback.

We’re glad you had such a great experience and we are also truly happy to hear that your wife is enjoying our products!

Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

New Jersey
1 review
0 helpful votes
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Love my things
December 1, 2017

I love all of my sets that I get from you guys. So comfortable and sexy. My man loves them too LOL Have recommended you to a few people I know.

Date of experience: November 28, 2017
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Lisa! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Nebraska
1 review
0 helpful votes
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So soft! So comfortable!
November 29, 2017

I love this bra! It's so comfortable and flattering too. I can see the potential for the lace to stretch out over time but I love it so much I don't regret this - especially for the price!

Date of experience: November 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Chantelle,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Florida
1 review
0 helpful votes
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Love their lingerie!
November 29, 2017

AdoreMe has beautiful lingerie, although quite expensive. The quality is so nice and their customer service and shipping is super fast! Would recommend.

Date of experience: November 28, 2017
Adore M. Adore Me Rep
over a year old

Hi Heather,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We are glad that you would recommend us.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

Colorado
1 review
0 helpful votes
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Learn what style fits u best
November 29, 2017

I really like the unlined that's all I buy very pretty well made nice colors, comfortable lots of sizes ships quick presented like a special gift

Date of experience: November 28, 2017
Adore M. Adore Me Rep
over a year old

Hi Penny,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are thrilled to hear that you are enjoying the quality. We design every little detail with care in order for our customers to have an adorable experience!
We made the chic box with lots of love so that it feels always like a treat when you receive them.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

Louisiana
1 review
1 helpful vote
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Comfy
November 29, 2017

This set is super adorable on and super cute. Its true to size also! I wish I could buy it in white also.

Date of experience: November 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Danielle,

Thank you so much for your feedback. This insightful information helps us to hear about our products and service directly from the source that matters the most: our customers.

We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments and excellent services from AdoreMe.com.

Rest assured that your request has been forwarded to our design department and we hope to cater to your needs in the near future.
Best,
Adore Me
help@adoreme.com

Germany
1 review
0 helpful votes
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Love it
November 29, 2017

The fit and coverage is awesome. The material is sturdy. Absolutely love it. I was a tad bit weary about ordering but I am forever grateful for the big breasted community lol. Because its extremely hard to find sexy and seductive for the plus size

Date of experience: November 28, 2017
Adore M. Adore Me Rep
over a year old

Hello Chanel,

Thank you for the 5-star review.

We are delighted to hear that you had a fun and positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your feminine body.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

New York
2 reviews
0 helpful votes
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Loving This Site
November 28, 2017

So glad I decided to briwse on Adore Me. I love the syles they have and the convenience of shopping is wonderful. Packages are delivered within 7 days, and if needed, (and I have needed) exchanges are easy. I love shopping on Adore Me.

Date of experience: November 28, 2017
Adore M. Adore Me Rep
over a year old

Hi Stacey,
Thank you so much for your review- we always love getting feedback from our valued customers!
We are truly happy to hear that you are enjoying our products and service. We pay attention to every little detail in order for our customers to have an adorable experience!
We will take into consideration the information you have provided by forwarding it to the most appropriate department.
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

California
1 review
1 helpful vote
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Great quality
November 28, 2017

You always get what you see great quality and it fits wife loves everything I order her. Now she doesn't want to stoo

Date of experience: November 27, 2017
Adore M. Adore Me Rep
over a year old

Hi Joseph,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

Ohio
1 review
0 helpful votes
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Love it
November 28, 2017

Purchased for a family member that has had trouble finding an exact fit. We even had went with another style and had to return it because it was too big before finding this gem. She loves it! And I have to say returning the other was a complete breeze.

Date of experience: November 27, 2017
Adore M. Adore Me Rep
over a year old

Hello Carrie,

Thank you for your delightful review.

It was our pleasure to offer smooth an easy processes and quality products. We always love to hear from satisfied shoppers.

Indulge yourself with more flirty items at the beginning of each month. We bring in new styles regularly.

XO,
Adore Me

New York
1 review
0 helpful votes
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Beautiful
November 28, 2017

It was beautiful and fit so perfect. The material was amazing and soft and comfortable. Definitely rate this at the top

Date of experience: November 27, 2017
Adore M. Adore Me Rep
over a year old

Hello MaryJane,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design styles that hug you so perfectly that you do not want to take them off. We also never forget to spice the designs with just the right amount of sexyness.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Minnesota
1 review
1 helpful vote
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So gorgeously unique...
November 28, 2017

I adored my newest sets of lingerie. Both fit exquisitely and are both really unique looking. Havent seen anything like them in stores, so-Im Happy! Its a win win when your husband wants them off as much as you want them on!

Date of experience: November 27, 2017
Adore M. Adore Me Rep
over a year old

Hello Aida,

Thank you so much for your kind words. Our goal is to provide customers with excellent, flattering lingerie each time they shop with us, as well as spectacular service. We are thrilled to hear about your husband's appreciation. THe compliment of a man is always welcome.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you again!

Best,
Adore Me