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Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Amanda B.
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Love my lace
January 13, 2018

Adore me is super easy and for the most part, the size guides are accurate!
This is super soft lace with a light lining, so it is perfect for running errands, wearing with a dress, or relaxing.
My only note - if you're wearing thin fabric top, the lace texture does show through.

Date of experience: January 11, 2018
Adore M. Adore Me Rep
over a year old

Hello Amanda,

Thank you for sharing your son's feedback.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the look was perfect, but the fit as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Germany
1 review
0 helpful votes
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Perfect!
January 13, 2018

I have never had a piece of lingerie fit me so well! It looked sexy and most importantly, made me feel sexy!

Date of experience: January 11, 2018
Adore M. Adore Me Rep
over a year old

Hello Courtney,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me

Ohio
1 review
0 helpful votes
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So soft!
January 13, 2018

The pj's that I received are so soft and cozy. It is not often that you can find sexy functional comfy plus size pj's. THANK YOU

Date of experience: January 11, 2018
Adore M. Adore Me Rep
over a year old

Hello Melanie,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness. We are glad that we could be the ones to deliver this experience to you.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Maryland
1 review
0 helpful votes
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Xmas cam twice
January 11, 2018

Fun and easy it took no time at all to get what caught my eye. I Wish life could be just this fun and easy and all the time.

Date of experience: January 10, 2018
Adore M. Adore Me Rep
over a year old

Hi Andrea,

Thanks for the review!

We’re happy to hear that you had a great experience with us. Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Great quality, fits like a dream!
January 11, 2018

Every product Ive gotten from Adore Me is so well made and high quality and everything fits true to size. The underwear to one of the sets I got puckered forward at the front a little bit, but I think its just because its thin fabric with a lot of elastic straps, so there wasnt a ton of structure to the front section. I still love it nonetheless!

Date of experience: January 10, 2018
Adore M. Adore Me Rep
over a year old

Hello Erin,

Thank you for sharing your son's feedback.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the look was perfect, but the quality as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Michigan
1 review
0 helpful votes
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Loved it.
January 11, 2018

Great selection and cute items. Fit was fantastic and great customer service. When something I ordered turned out not to be available in my size, a credit was offered and some extra. I didn't even have to ask!

Date of experience: January 10, 2018
Adore M. Adore Me Rep
over a year old

Hello Lori,

Thank you for awesome review.

We love your enthusiastic feedback and we are happy that we have impressed you from start to finish. We are ready to wow you repeatedly as we release brand new styles in the beginning of each month. Check back soon!

XO,
Adore Me

Florida
1 review
0 helpful votes
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So cute
January 11, 2018

Everything looked exactly as it did on the website and fit true to size! I was very pleased with my order and will be recommending to friends.

Date of experience: January 9, 2018
Adore M. Adore Me Rep
over a year old

Hello Julia,

Thank you for shopping with Adore Me.

We are overjoyed to hear that the quality and fit was impressive and that you loved the look. We also love that you would recommend us!

Did you know you could earn store credit just by sharing Adore Me with friends? Just visit your showroom to get your personal referral link, then share it with friends by email or social media. When a friend joins through your link, $15 is automatically added to your account and you can shop with it right away.

Let us know if you have any questions! We’re always here to help.

XO,
Adore Me
help@adoreme.com

South Carolina
1 review
0 helpful votes
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Terrific
January 9, 2018

Great quality, great service, terrific selection. The fit was excellent the selection unbeatable. Would highly recommend your merchandise.

Date of experience: January 9, 2018
Adore M. Adore Me Rep
over a year old

Hi Barbara,

Thank you very much for your positive feedback!

It is truly important for us to know your opinion regarding our products and service. We will make sure to continuously provide you with the most amazing lingerie!

Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Illinois
1 review
0 helpful votes
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Great
January 9, 2018

Love it. Fits you right. I feel very sexy with it on. My boyfriend loves the way it looks on me. He thinks I need to get more.

Date of experience: January 8, 2018
Adore M. Adore Me Rep
over a year old

Hello Jackie,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Florida
1 review
0 helpful votes
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First Time A Bra Really Fit
January 9, 2018

So happy to get my two sets of bras and panties they are beautifully designed and fit like a dream would recommend and continue to buy from them when I want a new set and as a gift.

Date of experience: January 7, 2018
Adore M. Adore Me Rep
over a year old

Hello Miko,

Thank you for the wonderful review.

We are thrilled to hear that the material was soft and comfortable. We aspire to design lingerie that hugs you so perfectly that you do not want to take it off. We also never forget to spice the designs with just the right amount of sexyness. We are glad that we could be the ones to deliver this experience to you.

Check back for more carefully crafted styles each month. We hope to dazzle you even more. We often release the same styles in different colors.

XO,
Adore Me

Ohio
1 review
0 helpful votes
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Loved it!
January 9, 2018

I really loved everything I bought so far,. My boyfriend also thought I looked really cute,. Can't wait to shop some more, thank you for making ALL of us women look and feel pretty! And confident!

Date of experience: January 7, 2018
Adore M. Adore Me Rep
over a year old

Hello Heather,

Thank you for your kind words.

You have just voiced our thoughts. We aim to offer confidence with our gorgeous sets. We are delighted to hear that we have succeeded in your case. Check out our upcoming new styles at the beginning of the month. We plan to continue the series of beautiful sets.

XO,
Adore Me

Hawaii
1 review
0 helpful votes
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Pissed off
January 9, 2018

I ordered panties on special 5/$20.00. I paid $24.95 based on pay when I order. First Sophie your rep should stop interupting the customer when they are speaking. Anyway I called because I only got ONE (1) panty when I opened the box. No invoice, nothing else. I was told I needed to click 5 quantity to get the special. Are you kidding me. It never showed that SORRY SORRY SORRY ( She sounded like the Korean singers song) is all I kept getting telling me she cannot refund and that she can adjust to $14.95 for the one panty and use the balance to use on my next purchase. Why the hell would I want to make another purchase after this? NO! SEND ME MY 4 panties! That's what I purchased. This is what she should have offered me PERIOD! I told I never opened the package because it wasn't what I offered and I sending it back then will reverse charges with my bank since you won't send me the items I paid for. I did not join the VIP membership which was the first thing I said when I called.

Date of experience: January 7, 2018
Adore M. Adore Me Rep
over a year old

Hello Donna,

Thank you for bringing this to our attention.

We are so sorry to hear about the misunderstanding. Indeed, for $20 you should have been able to purchase 5 panties. We have issued $20 worth of store credit to your account so that you can choose the panties after all. Please note that you will need to put all 5 panties into your shopping bag separately.

We will also address the issue of the rude representative. We hold our agents to very high expectations and we do not tolerate disrespectful behaviour to our clients. We would like to assure you that we will investigate this thoroughly.

Kind regards,
Adore Me

California
2 reviews
0 helpful votes
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Perfect
January 8, 2018

My son ordered this set for his wife as a surprise. She loves it and so does He! She says it's super comfy and was surprised by the quality when she learned the price. VS has lost another one to Adore Me!

Date of experience: January 6, 2018
Adore M. Adore Me Rep
over a year old

Hello Susie,

Thank you for sharing your son's feedback.

Our motto is to bring sexy to all shapes and sizes on irresistible prices. We are overjoyed that not only the look was perfect, but the quality as well.
Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Georgia
1 review
0 helpful votes
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Great clothing lines!
January 8, 2018

Everything has been a wonderful experience, from the VIP membership, the shipping speed, and the quality of the products.

Date of experience: January 6, 2018
Adore M. Adore Me Rep
over a year old

Hi Paul,
Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you are enjoying our VIP subscription and the quality of our products.
We are constantly working to improve our products and service in order to cater every customer needs. Please let us know if you would like assistance, our customer care team is always happy to help.
Best,
Adore Me,
help@adoreme.com

Maryland
1 review
0 helpful votes
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Love
January 8, 2018

This set is super cute and can be worn under any type of shirt to show through. Love it so much, the quality is great

Date of experience: January 6, 2018
Adore M. Adore Me Rep
over a year old

Hi Mary,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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So Cute!
January 8, 2018

Love it! I am a busty gal and I highly recommend this set - supportive while still being really cute.

Date of experience: January 6, 2018
Adore M. Adore Me Rep
over a year old

Hi Georgia,

Thank you so much for your kind words. Our goal is to provide you with excellent, flattering lingerie each time you shop with us, as well as spectacular service.

It is wonderful to hear from a satisfied shopper, and we look forward to impressing you time and again!

Best,
Adore Me

Tennessee
1 review
0 helpful votes
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Super comfortable Bra
January 8, 2018

This bra was an impulse purchase. It arrived so quickly and fit amazingly. It was comfortable and gave me grreat lift with no lines through my shirt.

Date of experience: January 6, 2018
Adore M. Adore Me Rep
over a year old

Hello Nicole,

Thank you for your review.

We are excited that you are amazed by the design and the support. We can't wait to deliver more sexy items to your door.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Awesome
January 7, 2018

My wife loves the lingerie, as do I, and we will be ordering from here again! The fit is to correct sizing and the quality is really nice

Date of experience: January 5, 2018
Adore M. Adore Me Rep
over a year old

Hello Jeremy,

Thank you for taking the time to write a review.

It was our pleasure to provide wonderful items and spectacular service for your satisfaction. Indulge yourself with flirty items at the beginning of each month to get the best selection of sizes and styles.

XO,
Adore Me

New York
1 review
0 helpful votes
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Super cute set!
January 4, 2018

This set is super cute and comfy! It's a great color for all skin tones and I love the little bit of sparkle it has!

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hi Larisa,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with your purchase. We love the way you described the style. Exactly! Comfort and glam is beautifully combined in all of our designs.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

New Jersey
1 review
0 helpful votes
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Awesome stuff loved it all
January 5, 2018

My wife loved everything most of it shipped on time I had a couple orders that didn't ship for 9 days was not happy with that

Date of experience: January 4, 2018
Adore M. Adore Me Rep
over a year old

Hello Mark,

Thank you for your valuable feedback.

This information helps us to hear the truth about our products directly from the source that matters the most, you! We will make sure to forward your feeedback both to our warehouse and the carrier so that they can analyse what went wrong and improve the service. Our warehouse is already discussing this problem and the possible solutions as we truly aspire to offer a smooth and enjoyable shopping experience.

We assure you that we do not take this lightly, and to express our apology in more than just words our colleagues have applied $10 worth of store credit to your account for each order that was shipped out late so that it can cover the price of a guaranteed express shipping in case of a future order.

Please accept our sincere apologies for all the inconvenience this has caused you.

Kind regards,
Adore Me