business logo of Adore Me

Adore MeReviews 13,306

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
help@adoreme.com

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: help@adoreme.com

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company responds to reviews on average within 6 days

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
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My wife loves them
March 3, 2018

Thanks for the quick ship and great customer service. She loves your sexy products. And I love them too.

Date of experience: March 1, 2018
Adore M. Adore Me Rep
over a year old

Hi Ed,
Thanks for the review!

We’re happy to hear you had a great experience with us. Hope we can impress you again and again!

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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Great customer service
March 3, 2018

I had a couple of issues with my order, I called up and they imidiately resolved it. Great customer service.

Date of experience: March 1, 2018
Adore M. Adore Me Rep
over a year old

Hi Jamie,

Thanks for the great feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Virginia
1 review
0 helpful votes
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Perfection
March 3, 2018

Every time I have had questions or needed any kind of help the Adore Me staff has gone above and beyond to make sure I am 100% happy! I love the staff as much as I lOVE the products! (And that is saying A LOT!) Thank you all, you guy's are great!
-Suzy

Date of experience: March 1, 2018
Sandra N. Adore Me Rep
over a year old

Hi Susan, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Louisiana
1 review
0 helpful votes
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Great experience
March 3, 2018

I love my items i picked out! They did experience a delay in shipping my items, but I guess that's a good thing due to high ordering volume! I will order again!

Date of experience: March 1, 2018
Adore M. Adore Me Rep
over a year old

Hi Candace,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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Quality product
March 3, 2018

The only reason I rated them a 4 rather than a five is because shipping/delivery is pretty slow. Also, if something is returned/exchanged, there is a re-stocking fee.
The quality of the products is really good!

Date of experience: March 1, 2018
Adore M. Adore Me Rep
over a year old

Hi Linda,

Thank you so much for your review! We always appreciate feedback from our valued customers. We are truly happy to hear that you loved the quality.

We are constantly working to improve our products and service in order to cater to every customer's needs. We will foward your feedback for futher consideration. Please let us know if you would like assistance, our customer care team is always happy to help.

Best,
Adore Me,
help@adoreme.com

Virginia
1 review
0 helpful votes
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Very Nice
March 3, 2018

It was the perfect fit. It looked even nicer in person. I was very pleased with it. I look forward to ordering other items.

Date of experience: March 1, 2018
Adore M. Adore Me Rep
over a year old

Hi Dana,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your new lingerie set.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

California
1 review
0 helpful votes
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Feeling sexy!
March 2, 2018

My husband again surprised with another sexy bra/panty set. I love it and I love you Adore Me! Thank you for making the convenience of shopping so easy.

Date of experience: February 28, 2018
Adore M. Adore Me Rep
over a year old

Hello Gina,

Thank you for the valuable feedback.

We are truly happy that you loved your new style and that the small details have impressed you. Our goal is for you to feel as your most beautiful self in our lingerie.

Did you know we launch a new collection during the first week of each month? You’ll get the best selection of sizes, styles and colors around then. Check back soon for more gorgeous lingerie!

XO,
Adore Me
help@adoreme.com

Mississippi
1 review
0 helpful votes
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I have only ordered from this place once and it was a huge mistake. I ordered what appeared to be a beautiful lace bra and panty set. I got it on time and that was where the positives ended. When I opened it, it was rough and had strings hanging from it. The bra fit true to size but the panties were far too large. It was uncomfortable based on the fabric alone, though. I went back to the site and made a request to return it. They informed me that I would not be refunded to my card but to my account. I wasn't happy about it but at least it was something. I sent it back and once they got it they let me know they would be deducting $6 from the refund as a "restocking" fee. Thanks for the heads up guys. Now I don't want to spend anymore on one of their sets and the money I have credited to my account isn't enough to buy another set to see if they even have anything of quality. Huge waste of my time and money. I will urge anyone who mentions this site to stay away.

Date of experience: February 28, 2018
Georgia
1 review
0 helpful votes
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Love how sexy it is
February 28, 2018

No only do I feel like a goddess in this my boyfriend loves it as well. Couldn't keep his eyes or hands off me!

Date of experience: February 28, 2018
Adore M. Adore Me Rep
over a year old

Hi Meagan,
Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com

Canada
1 review
0 helpful votes
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Happy as always!
February 28, 2018

I am a vip member and love the service and choices! It is great that when you receive your item you can return it at not cost to you if you are unhappy with it. This has rarely happened with me as I always love what I pick.

Date of experience: February 28, 2018
Adore M. Adore Me Rep
over a year old

Hello Isabel,

Thank you for the 5-star review.

We are delighted to hear that you have had a positive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

Texas
1 review
0 helpful votes
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Completely Satisfied
March 2, 2018

Very comfortable, perfect fit, and high quality. I love how it looks on my, and the quality was very good.

Date of experience: February 28, 2018
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Melissa! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Georgia
1 review
0 helpful votes
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Perfect fit.
February 28, 2018

The selections are great. My Girlfriend always had a hard time finding bras that would fit correctly. Since I started buying my gifts for her at Ador me she said they were the. Best fitting she has ever had

Date of experience: February 28, 2018
Adore M. Adore Me Rep
over a year old

Hello Stanley,
Thank you for your feedback! It is greatly appreciated!
We are very pleased with the fact that you are enjoying our collections. We will certainly take this information into account in order for our customers to enjoy our products.
Do not hesitate to contact us if you would like help.
Best,
Adore Me,
help@adoreme.com

California
1 review
0 helpful votes
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Lovely
February 28, 2018

I was a little reluctant in ordering from here but i got my outfit and i love it, it fits great. I usually buy from Victoria secret but i am bigger in the bust and their bras do not fit me properly.

Date of experience: February 28, 2018
Adore M. Adore Me Rep
over a year old

Hello Cindy,

Thank you for expressing your love.

It was our pleasure to offer our services. We are delighted to hear that we have exceeded your expectations. We hope to continue to be your go-to lingerie shop in the future.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Love it!
March 2, 2018

Was a little worried about the fit however it was a perfect fit. Love the material. Arrived two days early. Ive already placed two more orders. Cant wait to get them.

Date of experience: February 28, 2018
Sandra N. Adore Me Rep
over a year old

Hi, Carmen! We work hard to meet customer expectations, and we're elated to hear you love the material. We offer a new collection each month. Come and see us soon for more adorable lingerie!

And, don't forget that we’re always here if you need us.

New York
1 review
0 helpful votes
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Great Quality
February 28, 2018

Fit was true to size and the fabric was really soft. Comfortable and super flattering
My partner loved it too!

Date of experience: February 28, 2018
Adore M. Adore Me Rep
over a year old

Hi Jessica,
Thanks for the fantastic review!

We’re happy to hear you had a great experience with your purchase. We love the way you described the style. Exactly! Comfort and sexyness is beautifully combined in all of our designs.

Follow us on *Instagram* to discover our new looks: https://www.instagram.com/adoreme/

XO,
Adore Me
help@adoreme.com

District of Columbia
1 review
0 helpful votes
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Absolutely addicted
February 28, 2018

Ever since I was introduced to Adore me I can not stop purchasing sets. I love the fit and styles available in my size. The pricing is great for the quality.

Date of experience: February 28, 2018
Adore M. Adore Me Rep
over a year old

Hello Sandra,

Thank you for the 5-star review.

We are delighted to hear that you had an addictive shopping experience. It was our pleasure to share the gorgeous selection we have carefully designed for your satisfaction.

Don't forget we have brand new items at the beginnig of each month!

XO,
Adore Me

California
2 reviews
1 helpful vote
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New to Adore Me, and had an easy and enjoyable experience browsing the website and finding a beautiful set that is comfortable to wear.

Date of experience: February 27, 2018
Adore M. Adore Me Rep
over a year old

Hi Charlie,

Thank you for reviewing Adore Me! We are delighted to hear that you enjoyed your shopping experience.

We are always happy to hear from satisfied shoppers. We have an adorable new collection on the website each month; share the great news with friends!

XO,
Adore Me
help@adoreme.com

New York
1 review
0 helpful votes
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Well made products.
February 28, 2018

My only concern is that I wish you had a large selection of wireless bra and panty sets.
Love shopping with Adore Me.

Date of experience: February 27, 2018
Adore M. Adore Me Rep
over a year old

Hello Sharon,

Thank you so much for your feedback. This insightful information helps us to hear about our products and service directly from the source that matters the most: our customers.

We would like to inform you that your feedback is truly important to us as this kind of information is always taken into consideration in order for us to improve our services.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments and excellent services from AdoreMe.com.

Rest assured that your request has been forwarded to our design department and we hope to cater to your needs in the near future.
Best,
Adore Me
help@adoreme.com

Washington
1 review
0 helpful votes
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Perfect
March 1, 2018

Both bras I bought fit like a glove. So happy with the price as well. Will definitely shop here again.

Date of experience: February 27, 2018
Adore M. Adore Me Rep
over a year old

Hi Mary,
Thank you so much for your review- we always love getting feedback from our valued customers!
We would like to inform you that we are continuously working to provide you with the best fitting for the products that you purchase from our website. Furthermore, we are aware of the fact that it is truly important for our customers to receive the best service.
We will make sure to forward your feedback to our design department in order for us to maintain this experience simply adorable!
Let us know if you would like to receive assistance. We are always happy to help.
Best,
Adore Me
help@adoreme.com

Texas
1 review
0 helpful votes
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Product great but delivery was poor. It took three days past the promised time. I like the new sales this will keep me ordering more.

Date of experience: February 27, 2018
Adore M. Adore Me Rep
over a year old

Hi Vincent,

Thanks for your feedback.

We’re glad you had such a great experience! Did you also know we have a new lingerie collection every month? Check back soon for more cute looks.

XO,
Adore Me
help@adoreme.com