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Ad IQ

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Illinois
1 review
0 helpful votes
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Terrible
September 14, 2024

I have a Presure Washing company in Illinois I have been trying to cancel with them for months but they keep sending me a text message saying they are trying to process it but they never do website all wrong Google Adds they had me under house cleaning inside do not hire

Date of experience: September 14, 2024
Joseph K. Ad IQ Rep
8 months ago

Hi Brian
Thank you for taking the time to give us your feedback, we would like to take the time to investigate your concerns with you. Please give us a call at your earliest convenience and we'd be happy to assist you.

California
1 review
2 helpful votes
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I agreed with this company AD IQ for only 3 months $99.00 per month and not to put it on auto pay.
Cory from AD IQ Agreed for only 3 months

The 4th month I was Charged $99.00
The 5th month I was Charged $99.00

I called Chase Bank Clams department
I was reimbursed $99.00 + $99.00

I asked Chase bank what can we do so this docent happen again?
We can block AD IQ so you won't have to close your chase bank account.
Two months later I was charged
Claim Reversal from AD IQ *******347 - $99.00
Claim Reversal from AD IQ *******347 - $99.00

Tomorrow morning I am closing my chase bank account.

Date of experience: August 7, 2024
Texas
1 review
3 helpful votes
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I ended up not using the products Ad.IQ developed for me because I already had a website that I preferred. My preference was to contract for SEO consulting only, but unfortunately, SEO is wrapped into the Ad.IQ website. Thankfully, Ad.IQ understood my situation and refunded my last payment completely. We had a number of frank conversations and am impressed with their commitment to customer satisfaction.

Date of experience: January 21, 2022
Joseph K. Ad IQ Rep
over a year old

Hi Diane,

Thank you for giving us a chance to provide a solution. We appreciate your patience and thank you for the positive feedback about our team!

Thank you,

Quality Assurance Team

Massachusetts
1 review
3 helpful votes
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Complete Crap
January 26, 2024

I would give zero stars if i could. These people are total trashbags, they will spam you nonstop from different numbers and then they will lie about it. Its pathetic. Notice they dont provide an address for the business, what type of business conceals their location?

Date of experience: January 26, 2024
Joseph K. Ad IQ Rep
over a year old

Hello Mike,
We would like to be able to review your account but we are having difficulty locating anyone by your name in our system. Please contact us at 888-402-2347 x1. If there is something we can do to rectify the situation with you we would appreciate the opportunity to speak to you.

Georgia
2 reviews
1 helpful vote
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So far happy
August 14, 2023

So I recently started using ad.iq and I like the way you can actually talk to a person. Dealing with Google is difficult for me when it comes to my business advertising/website.The company has great customer service.Not sure on platform, only because what ever they do is run through them.With that said it's not that expensive as other places. If they continue doing a good job then it will be a big deal.
Overall: good people

Date of experience: August 14, 2023
Joseph K. Ad IQ Rep
over a year old

Hi John,

Thank you for the 5 stars and we're happy that you like how things are going so far! We will continue to do everything we can to make sure you remain a happy customer!

Florida
1 review
10 helpful votes
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Don't do it
May 29, 2022

I own a cleaning company and they promised me that they can get me on the 1st page of Google within the first 90 days. And so I figured, sweet, lets do it.

We go through the process of having them co-manage my google business profile and the day after, my Google account is suspended. It has now been suspended for 12 days which equates to at least $15k in yearly revenue from lost recurring customers.

I was SO much better off without this company. This is sad because now it puts my team in jeopardy given that Google was my #1 source of leads. My team now has a reduced amount of hours because of this companies negligence. Stay far away.

Date of experience: May 29, 2022
Illinois
1 review
9 helpful votes
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Don't waste your money with this company
January 25, 2023

This company is totally scammer and they don't deserve one penny of your money.
I opened 2 accounts at one time and what I saw is nothing but a waste of time and money.
I don't advise anyone to deal with them.
Save your money and do the advertisement and leads the customers to your business by yourself by downloading google ads.
Let me explain more if they told you they have a 3 months campaign for $500 each month that's a scam because the thing is they won't tell you how much they are going to invest on google as an advertisement from the $500.
So they literally could spend $50 each month and they keep the difference which is $450 for themselves.

Date of experience: January 25, 2023
California
1 review
0 helpful votes
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Trust the process!
November 2, 2022

They have always been responsive to my phone calls and any changes I have wanted to make. They do a great job explaining things about how Google works and why they do things a certain way. It took a little while for things to start to work but they convinced me to be patient and I am glad they did. I would recommend to any business that's considering them to trust their process. It turned out very well for me.

Date of experience: November 2, 2022
South Carolina
1 review
6 helpful votes
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Do NOT Recommend
March 18, 2022

Highly unprofessional! Only received lots of spam calls. Very shady when it came to policies and still drafted money from our account when we believed that we asked to cancel. Awful experience and a huge waste of time and money.

Date of experience: March 18, 2022
Oregon
1 review
9 helpful votes
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This is a horrible marketing agency. Do not use them for your website or your business, they falsely promise front page of google searches and personalized care while exaggerating the terms and conditions. When in reality they take weeks just to get back to you about changes or edits, fail to produce results. When they do finally update the website they reword everything you said and post blatantly wrong information. On the original phone call I was lied to and told if we didn't see results we would be eligible for a full refund. Called today to try and cancel with refund only to be told to go kick rocks. I have zero results from this endeavor with adiq. Our business social media is outperforming the "keyword optimized" website. Save yourself the headache, go with literally anyone else. Do not be naïve as I was.

Date of experience: February 21, 2022
Macao
1 review
7 helpful votes
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They Don't Deliver
May 29, 2023

Google told me today that they DO NOT partner at all with Ad Iq. Ad Iq says they do. This is a company that lies, takes your money and doesn't do what they say they will. It's taken me a year (so far), to undo all their mistakes they made when I floored them.

Date of experience: May 29, 2023
Joseph K. Ad IQ Rep
over a year old

Hello Devon B.,

The person you spoke to at Google was ill informed. You can find our Google Partner Badge on their website if you do a little research. We would be happy to provide you with the link or show you where to go if you want to call in to speak to us. While we do not believe that we did anything wrong on your campaign, we would be willing to have a discussion with you about what you believe was done incorrectly. You can call us at 888-402-2347 x1.

California
1 review
3 helpful votes
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This people promise full refund of your money if they service don't help and that's not true this company don't want to give me my money back after they just make nothing to help my business don't believe in this people block them they over call and call stay away from this they damage my business I was getting a lot of customers before and now after they work on it is bad now I have to go back to my regular Google ads

Date of experience: December 19, 2023
Joseph K. Ad IQ Rep
over a year old

Dear Brandon,

We want to assure you that there has been no misappropriation of your funds. When you initially joined our services, we communicated the possibility of securing a prominent position on the front page of your local search results within 90 days.

Despite the fact that you changed the name on your business listing, which does not align with your business license, we have successfully achieved front-page visibility for four of your specified keywords within that time frame. Furthermore, progress is underway for the remaining keywords.

If you have any questions or would like to gain a deeper understanding of how our marketing strategies are benefiting your business, we would be happy to speak with you. Please feel free to reach out, and we'll be happy to address any questions or concerns you may have.

North Carolina
1 review
7 helpful votes
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Horrible
June 15, 2022

Where should I start? I have a massage business and they would call me and act like a client and schedule an appointment, but never show this happened time and time again just so the percentage of calls would look good then act as if it was because of there ad. My payment is supposed to come out every month on the 22nd … but they take it out whenever they want to. As soon as they open up today I'm DONE! Unprofessional and greedy! I wouldn't recommend to anyone!

Date of experience: June 15, 2022
North Carolina
1 review
5 helpful votes
Follow John A.
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The purpose of this business to to try to raise the visibility of your business in a Google search. Basically raise you in the list of results. That in itself does not necessarily bring in addition business. It might, it might not.

The big issue is if you want to cancel, they give you the runaround for hours trying to talk you out of cancelling.

The easiest option, don't start with them in the first place.

Date of experience: May 31, 2022
Joseph K. Ad IQ Rep
over a year old

Hi John, it's true that we will try to serve as many clients as possible. And to your point, raising a business up in the search results is the objective since it increases the likelihood of reaching new customers. If the search interest in your area is low, then continuing with the program to grow the localization is the next step. In our experience, clients who pursue this strategy and continue with the program ultimately find their market. We strive always to do our best to share this insight with our customers and support it with Google's data on its growth. However, if you feel this process was inordinately long or problematic, we would like to review your account notes and find out why because it should not have taken hours to discuss. At this time, we have been unable to locate an account on file based on the information provided by this platform. We would love for you to call us and provide us with your business name, business phone number, or the name of the primary point of contact so we can locate your account to assist further. 888-402-2347 x1.

California
1 review
0 helpful votes
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I had great reviews but couldn't rank well online until I signed up. Now after a few months I'm ranking well and above all my competition in my area. I was skeptical at first but I'm glad I took a chance with ad.iq and now they have a customer for life!

Date of experience: October 4, 2022
Joseph K. Ad IQ Rep
over a year old

Hello David,
Thank you for the great review! Nothing makes us happier than a satisfied customer and we're really glad that you are doing well!

Florida
1 review
8 helpful votes
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-1000 stars
December 9, 2020

They thought they could pull the wool over my eyes. Not so. I've run ads before and worked at microsoft as an sem analyst. I didn't have time to run my own ads and create content but I should have hired someone to do so. The quality assurance cat tried telling me that $300 in ad spend accrued over 4 days. For such a specific and targeted niche as mines, this was a lie. Then he said they didn't do any work because I had asked for a refund. So they didn't do any content production, no ad placement and didn't communicate with me whatsoever. They also didn't even set up my socials correctly. No bio, photos, not even stock photos. For a month of them doing nothing I paid 300. Then this dude had the nerve to go back and forth with me. This is not an ad agency. They don't know ads, Cpc, how to write ad copy or ANYTHING. Do not hire them. Go with someone like a teenager who is willing to learn how to do it.

Date of experience: December 9, 2020
Oregon
1 review
22 helpful votes
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Like another reviewer (Lisa L.) for me this was a take your money and run company. 8 months into a 1 year package and zero leads, very difficult to reach anyone on the phone. Very slow or no responses to my requests. At first trying to understand what they were doing for me and then to cancel my account. I was told someone would call me back. That was weeks ago. Only thing I have is an expensive tax write off. Do NOT get sucker by the lovely sales pitch.

Date of experience: August 30, 2017
Florida
1 review
22 helpful votes
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Notice how all the 5-star reviews ALL mention a reps name? "Ask for Cindy, Chad was great, ask for Andy" Does that not throw a fishy red flag? Or that they are Google Partner Certified? BS! They take your money, and if you can't afford their $250/mo service they will barter and accept what you offer (ex for me was $100/mo) and they sounded professional at first then I realize all they did was make a handful of mock websites to put in search results that contain keywords and have links etc to get in touch with me. Have not had a lead in 6 months. The last 2 calls were people looking for window tinting due to the inaccurate keywords they used and thought I tinted windows. NOPE! I'm gonna dispute their service and get a charge-back from my bank. Don't fall for any of it!

Date of experience: December 12, 2017
Texas
1 review
12 helpful votes
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I have tried to give this company a chance. Payed well over $800. They messed up the google verification to start with. Which took a month to fix that problem alone. They made a completely different website that was trash in order to "boost SEO". All it does is confuses customers and other add companies say they would modify my own website, Not make a new one that looks horrible. Has none of my logos. That's what shows up first on google. Not my real site. Every time I call them they say it will take 3 months to boost seo on your real site, it's been over a year. They wouldn't refund me back in January. They were promising they would get my real site if I would provide my business license, DBA or utility bill. So I sent them all instead of just one. This fixed the problem for about 2 weeks, then I started receiving emails again that google needs my business license. It's a never ending cycle of $#*!.

+3
Date of experience: April 4, 2021
Canada
1 review
13 helpful votes
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Not worth the money
October 4, 2019

This company is a joke. They will tell you, you can be at the top of google listings for keywords in 3-6 months. Does not happen. Your leeds will grow. Does not happen. Very hard company to get in touch with. Was trying to change keywords. Sent multiple emails and no reply. Finally cancelled payment and Boom. Guess who called... Its only clear that they are after your money and dont provide any actual service. Be careful

Date of experience: October 4, 2019

Overview

Ad IQ has a rating of 2.8 stars from 102 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Ad IQ most frequently mention and google business. Ad IQ ranks 62nd among Marketing sites.

service
15
value
14
shipping
7
returns
8
quality
12