They thought they could pull the wool over my eyes. Not so. I've run ads before and worked at microsoft as an sem analyst. I didn't have time to run my own ads and create content but I should have hired someone to do so. The quality assurance cat tried telling me that $300 in ad spend accrued over 4 days. For such a specific and targeted niche as mines, this was a lie. Then he said they didn't do any work because I had asked for a refund. So they didn't do any content production, no ad placement and didn't communicate with me whatsoever. They also didn't even set up my socials correctly. No bio, photos, not even stock photos. For a month of them doing nothing I paid 300. Then this dude had the nerve to go back and forth with me. This is not an ad agency. They don't know ads, Cpc, how to write ad copy or ANYTHING. Do not hire them. Go with someone like a teenager who is willing to learn how to do it.