2 reviews for Ad IQ are not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
Alabama
1 review
8 helpful votes

Did not deliver promised services
May 29, 2020

Here is my honest review of ad IQ. I signed up to this program and hopes to have had a website created and had my website and my company name be ranked highly on Google. Before the company contacted me I had already had my Google listing made and other listings such as yelp home advisor Angie's list Facebook and many others. After paying $300 for the first month set up fee they were in contact with me the day of about what all I wanted and I provided them with pictures and other information that I would like to have on the website and Google. After that it went months of silence I did not hear back from them and they charge me 150 a month for four months after and I had forgotten about them even doing it it had went so long without them contact me. After spending over $700 I contacted them to see what all they have done for me and the website was not created and seemingly nothing had been created I had no leads during that time and had no return on my investment the entire time so the $700 was a complete waste and when I called to cancel the contract they told me I would have to pay another $150 to cancel and they begged him pleaded with me to continue with the contract even after I explained to them that I didn't have a website built and I didn't have all these things that they promised that they would do. I talked to one of the representatives who I was in contact with from the beginning and he said he would finish the website and update the photos and do everything that I had requested to finish out the rest of the month and that we could cancel at that moment. Then after someone from the quality department spoke with their manager they came back and said that they could not do that and that they would I would have to sign up for another six month contract in order to fix the mistakes that I made. Very displeased with the way they handled the situation they did not want toFix the problems they wanted me to pay them more money. If you get sucked into their sales pitch do yourself a favor and call them every single day asking them about the progress they have made and make sure they stick to the timeline that they said that they would they promised a website within two weeks and I didn't have one after four months. That money will go a lot farther on Facebook Ads then dealing with this business. I have given them every opportunity to fix their mistakes but they cannot do any of it without more money. If they would like for me to remove this bad review they will need to simply fix their mistakes that is all I'm asking.

Date of experience: May 29, 2020
Missouri
1 review
19 helpful votes

Scamming small businesses and posting FAKE REVIEWS
December 15, 2017

AD iQ is writing fake reviews and giving GOOGLE a bad name with their their SCAM. Dont trust these 5 star reviews. I previously wrote a poor review with my experience below (and now know many others experienced similar horrors)
I tried contacting them many times for a refund and was ignored. The only time they contacted me was to haggle me to take down my real review. So unprofessional and sketchy. Below is my experience and I will not remove it in hopes of helping others to not get scammed.

Dont use if your a small business owner! I got a call from a man named Colby with ad IQ. He told me all the "great" things being on Google would do for my business. I was promised atleast 18 potential clients monthly contacting me. He explained, I would choose key words for my google business page for clients searching in my area, and my google business page would pop up. I signed up with a 3 month contract (thankfully I didnt sign up for a longer contract).

Because of my success with my first advertising experience,(with a different company) I thought surely what he is saying is true also... I was WRONG. I thought I could always use more clients contacting me and I thought most businesses are on google so I should try it.

After all was set up on google all there was to do was to wait and see.
The first thing I noticed was that when I was all set up and my google business page was up, I could not find it when I would search my key words in my area on google. I had to literally type in the name of my business to even find it on google. Which was no help at all, being a new business, still trying to get my name out there. I called ad IQ with my concern of not being able to find my page by the key words and was told "it would take time for my business to pop up on the keyword search" Which was not what I was told when I set up.

I waited a little bit longer to see if I would get the 18 potential clients. The few times I got calls from the Ad IQ number, every time I would answer it would be someone from Yelp. I was not interested in signing up for yelp. And told the man many times I am not interested right now. Yelp would keep calling me and trying to talk me into joining yelp, to the point it was almost harassment. My husband had to answer the phone for me finally to tell them very sternly I am not interested. The calls stopped. Until recently they still are calling me.

I did NOT receive the 18 clients a month, I did not get 1 client from Google to be honest. I had maybe 2 actual clients reach out(in the 3 months), but I was already booked up on their wedding day, so it was no help.

I called to tell them all of this and was told the same thing "it takes time" and that "just because you arent getting clients directly from ad IQ doesnt mean its not working". I asked when can I cancel? And was able to cancel on August 23rd and did.
Dont get scammed like it did.

Date of experience: December 15, 2017
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