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Adel Shop
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adelparis.com
Serbia
1 review
4 helpful votes
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Great online store
October 27, 2018

I was looking for a good and reliable store, I always order only one item at first just to check their shipping speed and quality of their items and I was pleasantly surprised with both of them with Adel Paris ( not to forget that shipping is free) shipping was very fast it came to me in less then 15 days, quality was above average and I was quite please with that too since their items are quite cheap! Thank you Adel P. This was a great experience for me.

Date of experience: October 26, 2018
Minnesota
5 reviews
16 helpful votes
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Never Again
December 15, 2018

I ordered a sweater and when I realized that it was being shipped from China I tried to cancel but they lied to me and told me that it already shipped. Shipping records prove that it had not shipped when I asked to cancel. The item took about a month to arrive and the fabric is awful. Cheap, stiff, scratchy. It's a $10 sweater priced at $42 and will cost more than that to return it so I have no recourse. I've been perusing their reviews and noticing that they all sound fake, All of their products on their website are rated 5 stars and all of their reviewers are giving them 5 stars. That's just not reality. Especially when you see bad reviews about them all over the internet. I've purchased good Chinese products but Adel Paris is not selling good products. Stay Away!

Date of experience: December 15, 2018
Serbia
1 review
1 helpful vote
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There was a delay with my shipment and they helped me resolve it. Some items were delivered later due to that delay, so if you are ready to wait for your shipments to arrive little longer than you were used to be doing, you can give it a try. I liked the items and the support was ok.

Date of experience: February 20, 2019
Florida
2 reviews
13 helpful votes
Follow Chantal C.
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This company has deplorable customer service. I contact them to return my item and after multiple attempts to get the mailing address they finally respond saying it is pas the time to return the item. The reps are rude, they lack ethics and spew lies that they cannot back.
Save your money and time and do not order from them!

Date of experience: February 27, 2018
Uruguay
3 reviews
0 helpful votes
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Ordered three products from this store, they are so lovely! Specially Victoria dress!

I will recommend this store to my friends, they are good quality and the shipping is free but fast!

Date of experience: June 27, 2019
Italy
1 review
0 helpful votes
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Great quality!
May 21, 2019

I bought on this website and all that i ordered was like into the pictures. I like all his website! It is a bit slow but acceptable for the quality of their items.

Date of experience: May 19, 2019
Georgia
1 review
1 helpful vote
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SCAM
June 23, 2018

The quality of these clothes are nothing like how they look online. The worst quality I have come across. Dust cloths at best. I do not normally leave reviews so that should tell you how I feel. DO NOT waste your money

Date of experience: June 23, 2018
Uruguay
1 review
0 helpful votes
Follow Lou B.
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I got the violet jumpsuit and fits like a glove! The material is really nice and soft, fits great, I am happy with my purchase, shipping time to my country was almost three weeks, I would like it if they had expedite shipping, I contacted customer service about and they told me they are working on it. I read a lot of bad reviews around here and some seem really fake. I hope mine doesnt get deleted as they seem to keep only the bad ones.

Date of experience: May 14, 2018
Malaysia
1 review
2 helpful votes
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Worst company ever
July 8, 2018

Dont buy from them. Bad customer service. Their website is always ok sale. If you read the rules properly, sales item is not refundable, which means they even they send you bad quality stuff. You cant make noise. After sales service does not exist!

Date of experience: July 8, 2018
Indonesia
1 review
1 helpful vote
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I online shop often and this was by far the most disappointing site.
An order placed received no tracking number and when 2 weeks post-order I emailed to request tracking number they advised the order had been canceled due to suspicious card (I use the card DAILY for online shopping).
Why was the order cancelled 2 weeks after being placed?
I asked if I could re-order and have express post (I live in Indonesia and was having items sent to Australia as am about to holiday there and was relying on this shipment of great clothes to wear) and after 3 emails requesting this and asking why the cancellation was done 2 weeks after the order I still don't have a reasonable reply.
I tried hard to resolve the situation before writing this review.
Completely unsatisfactory customer service, order process and overall shopping experience.
Nice clothes and deals tho - if you can get them.

Date of experience: June 13, 2018
Uruguay
2 reviews
9 helpful votes
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Good for me!
October 23, 2018

I thought of stopping by to leave my review after I received my "Off Shoulder Blouse". I read a lot of about this company, saw nice stuff on their website and instagram account, I asked around and I didnt hear good stuff... but I really liked the top so I went for it... It took almost a week to arrive to my city. My order was fine, i didnt have any issues with tracking, customer service helped me when I asked about the package. So. For me it was ok. The quality of the top is really good and it is at a good price with free shipping. I see a lot of hate in some of this comments, but you never know, maybe some people didnt like their stuff that can happen also. But I just wanted to share that my order was ok and I will order the pants now because I just love them.

Date of experience: October 23, 2018
New York
2 reviews
0 helpful votes
Follow Virginia E.
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As someone who is Chinese, I know not to buy from these online stores who make it seem like they operate out of the US or Europe but really operate out of China. I should've known better. The quality of the product is always bad and the service is also bad. They have shady return policies. They wanted me to mail the item back on my dime to China to be eligible for my refund but couldn't guarantee the refund. So they could keep the item but keep my money also. It's all a sham. You are paying $35 for something that costs them $3 to make.

Date of experience: July 5, 2018
Canada
1 review
2 helpful votes
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I ordered two pairs of shoes, both is size 6. When they arrived one said 36 on the bottom of the sole, the other said 37 on the bottom of the sole. Clearly the 37 is a 7 and was too big for me since i'm a size 6. The other shoe marked 36 fit me well. They refuse to exchange the 37 for me free of charge (since they made an error) and are making me send the shoes back to China from Canada, just so I can have what I paid for. It costs 3 X times the value of the shoes to ship to China ($80!). This is a scam so that they do not exchange. They are not credible and will not help you in any way if you need an exchange or refund. This is a scam. Don't waste your money like I did.

Date of experience: May 29, 2018
Uruguay
1 review
1 helpful vote
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Good service
November 18, 2018

I got my dress in less than 10 days, the quality is good and the service I got from their customer service was good also, I asked them about the tracking on my order and they helped me right away. One thing to improve is the shipping speed. But I recommend.

Date of experience: November 16, 2018
Uruguay
1 review
0 helpful votes
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Its good!
May 17, 2018

My husband loved the Rufina bodysuit I got, I even tagged them on instagram, I think it looks really good, it fits perfect and the fabric looks really nice, I just read a lot of bad reviews over here and some look really hateful, too much for being so angry for an online purchase. I think there is something else going on with this really hateful reviews. But anyway, on my end everything was good and the only "complain" I have is regarding the shipping time, but its free so its ok, I wish I could get the option to expedite the process, thats all. Thanks.

Date of experience: May 17, 2018
Pakistan
6 reviews
5 helpful votes
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Loved it
July 6, 2018

I do online shopping due to reason of being plain lazy, and reading all the bad reviews, I was a bit hesitant but still I went for it. I ordered a black a top and a jumper because they were having a sale and boy, it was worth the price. Absolutely loved it.

Date of experience: July 6, 2018
Australia
1 review
1 helpful vote
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Stay away
May 15, 2018

I purchased a gorgeous dress to wear to a wedding. When it arrived from China it was the poorest of quality and looked like a nightie. The material was nothing like the picture. Stay away from this site. I sent an email to get a refund but no reply

Date of experience: May 15, 2018
California
1 review
1 helpful vote
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Scam
July 15, 2019

Poor quality want it to return. All cloth must ship it back to China for return. Which cost more money on shopping and not guaranteed you will get your money back.

Date of experience: July 15, 2019
Uruguay
2 reviews
3 helpful votes
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Im happy
November 15, 2018

Im happy with my purchase, everything came in time and the quality is really good, my top looks like the one in the photo and customer service helped me with tracking my package so i am happy. Thanks.

Date of experience: November 14, 2018
Texas
1 review
2 helpful votes
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DONT WASTE YOUR MONEY
March 23, 2018

Just like other reviews below, my experience was downright horrible. Top took 6 weeks to be delivered. Once I finally received it, the quality was horrendous. Like- they make barbie clothes nicer than this. I contacted the company to complain and now they have stopped responding. I wrote on their instagram and they instantly blocked me. DO NOT MAKE THE SAME MISTAKE I DID. Stay away!

Date of experience: March 23, 2018

Overview

Adel Shop has a rating of 4.1 stars from 149 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Adel Shop most frequently mention and free shipping. Adel Shop ranks 1966th among Women's Clothing sites.

service
17
value
17
shipping
17
returns
13
quality
17