• Acme Revival

Acme Revival

Overview

Acme Revival has a rating of 3.8 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Acme Revival most frequently mention last week, great job, and pelton crane. Acme Revival ranks 9th among Medical Equipment sites.

  • Service
    123
  • Value
    118
  • Shipping
    113
  • Returns
    98
  • Quality
    111

This company does not typically respond to reviews

Positive reviews (last 12 months): 80.4%
Positive
45
Neutral
0
Negative
11
57
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What reviewers want you to know

Positive highlights

  • Came across Acme Revival from an internet search and we're glad we did.

Critical highlights

No critical highlights yet

How would you rate Acme Revival?
Top Positive Review

“Good”

steve k.
12/14/23

Efficient service for my Activator IV EZ-Grip. Despite one device not being covered under warranty, the team promptly addressed the malfunction. The device now engagesflawlessly and performs its function without a hitch. The repair was quick, and the staff was responsive. While not covered, the fix was reasonably priced. My only suggestion is to clarify warranty terms upfront. Overall, satisfied with the outcome and would recommend their service.

Top Critical Review

“Horrible company. Absolute scam.”

Petar P.
1/7/24

Horrible. Absolute scam. Do NOT buy anything. Approved and received my return but never refunded my money.

Reviews (191)

Rating

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Reviews that mention popular keywords

acme revival (50)
Thumbnail of user stevek1831
1 review
1 helpful vote
December 14th, 2023

Efficient service for my Activator IV EZ-Grip. Despite one device not being covered under warranty, the team promptly addressed the malfunction. The device now engagesflawlessly and performs its function without a hitch. The repair was quick, and the staff was responsive. While not covered, the fix was reasonably priced. My only suggestion is to clarify warranty terms upfront. Overall, satisfied with the outcome and would recommend their service.

Thumbnail of user jamesh7507
1 review
0 helpful votes
January 21st, 2024

Our old security camera system had wiring and connectivity issues. ACME Revival not only repaired it but also upgraded the system for better performance. Their attention to detail and knowledge about security tech was impressive. We now feel more secure, thanks to their excellent service

Thumbnail of user evant192
1 review
0 helpful votes
December 22nd, 2023

Our lab sent them an ancient pharmacy pump that fell off a counter. Unit was basically split in half on the outer shell. The pump still worked, but we wanted to get the outside repaired. It arrived back to us basically looking like new. You can just barely tell where filler was used and the paint feels original. I would highly recommend this outfit. Needless to say based on some other reviews we were nervous but this turned out better than expected. Whole process took about 4 days after we approved the quote.

Thumbnail of user georget1398
1 review
0 helpful votes
January 20th, 2024

Our 1980s era audio mixer, a centerpiece in our recording studio, started producing static and crackling noises. ACME Revival not only fixed the issue but also restored its vintage charm. Their knowledge of old electronics is impressive. Now it sounds crystal clear. Kudos to their team for preserving a piece of music history

Thumbnail of user marcop285
1 review
0 helpful votes
January 21st, 2024

When our restaurant's digital menu board malfunctioned, ACME Revival promptly fixed it. They diagnosed a power supply issue and resolved it quickly, minimizing our downtime. Their efficient and friendly service was a breath of fresh air. Highly recommend them for any electronic repair needs.

Thumbnail of user sarahk1953
1 review
0 helpful votes
January 19th, 2024

Unbelievable service! Our vintage audio mixer had been collecting dust until Acme Revival brought it back to life. Their attention to detail and passion for electronics is evident. Thanks for saving a piece of history!

Thumbnail of user derekl455
1 review
0 helpful votes
January 19th, 2024

As an arcade owner, finding someone who can repair old machines is tough. Acme Revival has been a game-changer. Quick turnaround, fair pricing, and knowledgeable staff. Highly recommend!

Thumbnail of user emilyj843
1 review
0 helpful votes
January 20th, 2024

After my studio lights malfunctioned, Acme Revival fixed them swiftly. Their understanding of photography equipment impressed me. They saved my business from significant downtime.

Thumbnail of user loisb174
1 review
2 helpful votes
January 4th, 2021
Verified purchase

We ordered a new film processor for our small, low-volume dental lab in mid-December. It finally arrived last week however with the holidays and they're so called "holiday volume delays" it wasn't delivered until three days after their commitment date. We had clinical two days without it when were expecting it and that set us back. It did however arrive looking great, and was easy for our lab tech to install.

Tip for consumers:
Check back frequently with their customer service for updated shipping time frames

Products used:
Dental Film Processor

Service
Value
Shipping
Returns
Quality
Thumbnail of user katier365
1 review
2 helpful votes
January 9th, 2022

After my Viking went down I was in desperate need of a repair or new machine for my part-time embroidery business. Found ACME and talked with Annie multiple times over a 24 hour period. Every time she was informative and help me ensure the machine I was getting would fit my existing needs. I ended up paying for the expedited shipping option, however it arrived one day after the estimate. Guessing that was because the estimate didn't calculate in Christmas or New Years. Regardless, the new machine is great. You can tell it's used in some areas, but it's clear they put a lot of time into them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user brianw2824
1 review
0 helpful votes
January 20th, 2024

ACME Revival is amazing! They restored our classic arcade game machine that had been gathering dust. From fixing the joystick to sorting out the screen burn, they did it all. Now it's the highlight of our office recreation room, all thanks to ACME's dedicated work.

Thumbnail of user claram348
1 review
0 helpful votes
January 22nd, 2024

I inherited an antique radio from my grandparents, but it was non-functional. ACME Revival delicately handled and successfully repaired this family heirloom. Their respect for vintage items and technical know-how is commendable. It's now a functioning piece of history in our home.

Thumbnail of user madhukarn2
1 review
0 helpful votes
January 25th, 2022

Got it and all is okay but they no send tracking for five days after order. Not way to call just chat online and is not good way to communicate with something that matter so much."

Service
Value
Shipping
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Quality
Thumbnail of user liamf80
1 review
0 helpful votes
January 22nd, 2024

When our restaurant's commercial refrigerator broke down, ACME Revival was quick to respond. They repaired the compressor and ensured everything was running efficiently. Their prompt service saved us from a potential food spoilage disaster. Truly reliable in emergencies.

Thumbnail of user jenniferl3559
1 review
0 helpful votes
January 20th, 2024

I was on the edge of discarding our office's outdated LCD monitor due to a bizarre display issue, but ACME Revival brought it back to life. Their techs diagnosed a failing backlight and replaced it efficiently. The picture quality now is as good as new, and they saved us the cost of a new monitor. Really appreciate their skill and cost-effectiveness.

Thumbnail of user petarp22
1 review
1 helpful vote
January 7th, 2024

Horrible. Absolute scam.
Do NOT buy anything. Approved and received my return but never refunded my money.

Tip for consumers:
Horrible company. Absolute scam.
Do not buy anything from them.

Products used:
Autoclave that did not work properly.
Company approved and received my return, but never refunded my money. I wrote them multiple emails weekly last 3 months with no result. Their phone is fake too.

Thumbnail of user lindas6568
1 review
0 helpful votes
January 22nd, 2024

ACME Revival revived our malfunctioning AV system in the conference room. Their technicians were skilled, respectful, and provided a fast turnaround. Now our meetings run smoothly with crystal-clear audio and video, thanks to their proficient service.

Thumbnail of user professoralank
1 review
0 helpful votes
January 22nd, 2024

ACME Revival repaired several educational robots used in our university's engineering department. Their technical acumen and ability to handle complex electronics is remarkable. The robots are now fully functional, enhancing our students' learning experience.

Thumbnail of user matthewh1430
1 review
1 helpful vote
November 29th, 2021

All was good but wasn't aware that a manual wasn't included. I guess their website but tough reading through 500 pages on a computer.

Products used:
Vitals Monitor Welch Allyn

Service
Value
Shipping
Quality
Thumbnail of user dr.emilyr
1 review
0 helpful votes
January 21st, 2024

As a hospital administrator, dealing with equipment malfunctions is stressful. ACME Revival has been our go-to for repairing various medical devices. Their technicians are knowledgeable and sensitive to the urgency of hospital settings. They've repaired monitors, EKG machines, and more, always with utmost professionalism.

Thumbnail of user mohammadf85
1 review
0 helpful votes
January 19th, 2024

Acme Revival exceeded my expectations with their precise and efficient repair of our specialty plastic molding machine. Their team's expertise in handling intricate electronics is truly commendable.

Thumbnail of user kevinb3783
1 review
0 helpful votes
January 19th, 2024

Acme Revival worked miracles on my vintage computer collection. Their team understands the value of these old machines. The restoration was impeccable, blending modern efficiency with retro charm.

Thumbnail of user paulal340
1 review
1 helpful vote
June 2nd, 2021

In expanding to a secondary location we decided to go entirely online and purchase used to ease budgets. Before I go into some of the things I didn't like about acme, everything arrived on-time and in very good to great condition. From the other vendors we used, they are much more streamlined and reliable. That being said, there are a few things that would have made our experience better. Firstly, when buying multiple quantities on the website, it would send the price up-- and if we needed to purchase additional units in the following week, we would have to typically pay the increased price. Second, I would have preferred to have been able to talk with a person on the phone quicker than a 10 minute hold time. YES- they're chat is helpful and quick, however it's just not my style. Finally, keep in mind that there is no install option or training service. Once arrived, it was all up to us to get it running- which was fine, but different from what we were used to with others.

Products used:
six different units in total

Service
Value
Shipping
Returns
Quality
Thumbnail of user dr.helenw
1 review
0 helpful votes
January 20th, 2024

In the dental field, equipment downtime means lost revenue. Acme Revival repaired our X-ray machine quickly and efficiently, with minimal disruption. Impressed by their professionalism and expertise.

Thumbnail of user bretd109
1 review
0 helpful votes
March 7th, 2024

Sent a laser device for repair. They never sent me an evaluation of the laser. They could not open it to evaluate it. Still no contact from company. When I contacted them, they wanted over $300 for not making the repair or even attempting the repair. That was a storage fee.

This company is a scam.

Service
Value
Quality

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From the business

Acme Revival, Inc. is a private American internet company that refurbishes, distributes, and sells medical devices intended for clinical or physician use to over 60 countries utilizing a supply and demand platform that networks supply sources to licensed physicians and medical clinics. Customers predominantly purchase specialty medical devices though the company's main website.

Business History

During the 2019/2020 global COVID-19 pandemic, the company sourced critical devices such as ventilators and other equipment that increased their global reach and popularity.

Company Representative

Thumbnail of user alejandrag61
Alejandra G.
Typically does not respond to reviews

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