Acme Revival, Inc.

Stopped by to pick up a circuit board they repaired for my back-up residential generator. It was clear they weren't expecting the public... and signs were pasted allover "not open to general public" but they welcomed me just fine and showed me the work they had done. Got home and installed the same day to find out issue was resolved.

We had several broken display screens on our production line. Acme Revival repaired them, and now they work perfectly. Took a bit longer than expected, but the quality was excellent.

Submitted repair request to have our Centrifuge re-done. Unit was throwing an error and always at the worst times. They repaired it which was great but was more impressed how it looks physically coming back to us. Shiny and with new paint and decals and such.

They repaired a ultrasonic cleaner circuit board yesterday and did a great job. The OEM wanted hundreds for a new one. Had this one repaired with them for $140. They offered to ship it back but I just picked it up and they were all friendly.

Efficient service for my Activator IV EZ-Grip. Despite one device not being covered under warranty, the team promptly addressed the malfunction. The device now engagesflawlessly and performs its function without a hitch. The repair was quick, and the staff was responsive. While not covered, the fix was reasonably priced. My only suggestion is to clarify warranty terms upfront. Overall, satisfied with the outcome and would recommend their service.

After 8 years, our 5810R stopped working leaving us high and dry in our busy season. Our options included spending $20k on a new one from Eppendorf, or repairing it. Came across Acme Revival from an internet search and we're glad we did. The whole process was super simple and the results were even better. Not even sure how they did it, but the inside of the rotor chamber is practically brand new. When we sent it in, it was rusted and covered in 8 years of gunk and grime. The original issue (error 6 I think?) was also resolved and calibration was performed. Overall our experience was great with this repair and if we ever need them again we'll know where to find them. Also- my technician Adrian was very helpful in explaining the process to me- just wanted to give a shout out as the kids would say

I needed 2 defibrillators with both manual and AED mode for my hospital. Acme had the Lifepak 20 in stock for less than other companies I looked at. Shipping time was speedy considering the intricate refurbishment process. I can tell they really tried to make them look "new" and they did. These have been a lifesaver for my business. Thank you Acme!

I bought a vital signs machine.after 2 weeks a received that my order was not fulfilled and canceled for device quality issues. They said since 3 days my refund is completed.until know nothing in my account.no way to reach some one by phone.by email nothing.chat.it says not available...it looks like they stoled my money.this is a crime.

The thieves at Carl Zeiss wanted $3k to fix a trial lens holder that had a small crack in it. Unreal. This company did it for $250. Will write this on every review platform— they deserve all the business they can take.

Sent a laser device for repair. They never sent me an evaluation of the laser. They could not open it to evaluate it. Still no contact from company. When I contacted them, they wanted over $300 for not making the repair or even attempting the repair. That was a storage fee.

This company is a scam.

Said they had item in stock ordered no stock! > Hi there,

The refurbished Olympus WB*******W Double Pedal Foot Switch is in stock. It comes with free shipping and a 30-day guarantee. You can also opt to add extended warranty.

To purchase, simply add the device to your 'Cart', and proceed directly to Checkout with your debit/credit card. If ordered before 2:00 pm (PDT) today, the estimated delivery date is between Mar 13-20,2023 via UPS.

Feel free to reach back out with any additional questions or concerns. We would be happy to help.

Ordered a centrifuge rotor. Product that we received was not the one that was pictured on the website. Picture on website indicates rotor with autolock feature, product we received did not have the autolock (Part # is the same). Contacted customer service for a return authorization immediately, which we received. However, because they then did not receive that item within their 14-day period they would not honor their 14-day return policy. There are plenty of other reputable used lab equipment sellers out there - this is not one of them. Buyer beware.

As an australian customer we were guaranteed the device we were purchasing would work. It didn't. Acme have been absolutely useless in helping us rectify this situation and just keep ignoring and passing the blame. No follow ups. Would NOT recommend buying from here ESPECIALLY if you are an australian customer.

Acme advertises 7 day repair with free ups pick up. I needed this pump repaired fast. I tried to call Acme Revival a recorded message referred me to chat. I chatted with Lyn, and Amy. Also exchanged a couple emails. I received a UPS label to ship my pump. I crated the pump and shipped to Acme Revival. They received my pump the next day. I never received a quote on the cost of repair. After a few days I contacted Acme I was told that they needed more parts to my machine in order to test the pump. When I replied I couldn't send anything more all communication stopped. I could not call, email or chat. After 2 weeks I hired help to retrieve my pump. They located where the pump was shipped and saved my pump. Terrible customer service, I believe I would have lost my pump had I not taken action. It's now been almost a month. I ended up buying a new pump to get up and running again. Beware of paying or sending in anything. I believe the 5 star reviews are paid for by Acme.

I bought a sewing machine which was supposed to be in absolute working order.
After approval of payment it was delivered.
It arrived in absolutely unworkable state.
The day after I received it I emailed and asked for full refund. I also sent several pictures of the damaged machine. I requested this on Jan 16,2022.
To this date I have not received a refund. It should not take this long to issue a refund to a credit card.

Sent in a Eppendorf Centrifuge for repair on the 21st. Got it back today and to say we're impressed is an under statement. Not only did they repair the initial issue, they were able to remove year-old adhesive that was spilled on the top cover. RECOMMEND.

Acme repaired and serviced our Welch Allyn vitals monitor last month and did a very good job. The error message that displayed when the unit turned on was resolved, and the entire unit arrived back very clean. They did not include our power cord back with it, but I was able to contact them and they sent it next day overnight. Overall, very good experience and will use again for sure.

ACME REVIVAL performed service on a refrigerated centrifuge I was using for a grad school project. They did a great job. Unit arrived back very clean as well.

They repaired our medical monitors well, though shipping was delayed. Overall, good job; the quality of work was excellent.

Just wanted to say thank you to agent Amelia today for helping me schedule delivery today before we closed for the break! She was kind, professional, and a pleasure to speak with as she waited for fedex on the other line.