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Acme Revival, Inc.

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Germany
1 review
0 helpful votes
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Impressive work
June 29, 2024

Our malfunctioning audio mixer was expertly restored by Acme Revival, swiftly returning it to perfect working order. Their impressive work resolved the issue efficiently.

Date of experience: June 29, 2024
France
1 review
0 helpful votes
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I ordered my first Littman Stethoscope from the site two weeks ago for shipping to my apartment in Toronto. They ship for free however the item got stuck in customs for some reason. I called the toll free number and the young man whom answered (I think it was Richard) called FedEx while I was on hold and had it all sorted out within 5 minutes. It arrived next day and I'm still convinced it's new and was never used in a prior life. Very happy my first importing experience was (mostly) pain free!

Date of experience: December 21, 2020
Texas
1 review
2 helpful votes
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This company will charge you completely unethical storage fees for the period of time your equipment is in their possession. If you choose to proceed with a repair, they will continue to charge these storage fees. The repair we were quoted didnt even come with any guarantees. They will not relinquish the item you own without payment of these exorbitant storage fees. Even if your item is the size of a laptop, they will charge you $60/day. We requested the item back on numerous occasions, and it's almost as though they hold it hostage

Be ready to have your legal team get involved.

Date of experience: May 30, 2024
Alejandra G. Acme Revival, Inc. Rep
11 months ago

Hey Auxo-
Acme Revival imposes a daily fee of $25 on devices if a) the balance remains unpaid after 30 days, or b) a quote has not been accepted or rejected within 15 days of being issued. Acme sends automated daily reminders to address your quote or settle your balance. Acme Revival aims to be the premier global hub for device repairs, not a repository for discarded electronics due to unsettled balances or ignored quotes.

Germany
1 review
0 helpful votes
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Great quality
June 29, 2024

Acme Revival swiftly repaired our lighting control panels with impressive efficiency. Their work was exemplary, delivering both quality and a remarkably quick turnaround.

Date of experience: June 29, 2024
France
1 review
0 helpful votes
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Educational Robot Repair
January 22, 2024

ACME Revival repaired several educational robots used in our university's engineering department. Their technical acumen and ability to handle complex electronics is remarkable. The robots are now fully functional, enhancing our students' learning experience.

Date of experience: January 22, 2024
Georgia
1 review
0 helpful votes
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Unbelievable service! Our vintage audio mixer had been collecting dust until Acme Revival brought it back to life. Their attention to detail and passion for electronics is evident. Thanks for saving a piece of history!

Date of experience: January 19, 2024
California
1 review
0 helpful votes
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ACME Revival revived our malfunctioning AV system in the conference room. Their technicians were skilled, respectful, and provided a fast turnaround. Now our meetings run smoothly with crystal-clear audio and video, thanks to their proficient service.

Date of experience: January 22, 2024
Tennessee
1 review
0 helpful votes
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Chassis Repair
December 22, 2023

Our lab sent them an ancient pharmacy pump that fell off a counter. Unit was basically split in half on the outer shell. The pump still worked, but we wanted to get the outside repaired. It arrived back to us basically looking like new. You can just barely tell where filler was used and the paint feels original. I would highly recommend this outfit. Needless to say based on some other reviews we were nervous but this turned out better than expected. Whole process took about 4 days after we approved the quote.

Date of experience: December 22, 2023
Texas
1 review
1 helpful vote
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Made a tough time better
November 11, 2023

My aging mother required a personal medical device that her insurance would not cover. The new price... $8k. Her GP recommended Acme Revival and we were able to source the SAME exact scanner for just under $2k.

Date of experience: November 9, 2023
Colorado
1 review
0 helpful votes
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They were exceptional through the entire process and they were able to find me a device that isn't even around anymore, at an affordable price point, which has really helped my clinic. I will definitely continue to buy refurbished instead of new.

Date of experience: December 8, 2020
Washington
1 review
0 helpful votes
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Starting Out
February 25, 2022

Starting out, it was really important for us to keep costs under control. We were able to source three devices for considerably less than other places without much compromise from the new / used scope.

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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Thank you!
June 4, 2022

I worked with Amelia today, over chat, to resolve an issue I was having with a new purchase we made last month. She was great at every step of the way and should be recognized for her work. Please send my regards.

Date of experience: June 3, 2022
Massachusetts
1 review
3 helpful votes
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After having multiple bad attempts at ordering a working device off eBay, I found Acme Revival. They are by far the best source on the internet for used medical equipment. That being said- look at what you're ordering people! If you order an item from 1996 adjust your expectations accordingly! It's not gonna connect to your iPhone!

Date of experience: June 3, 2022
Virginia
1 review
0 helpful votes
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Gen Repair for $300
January 12, 2022

Had them repair a generator that would not turn over when temp was under 30*. Got it back in about 16 days… two more than they said but I think it was the shipping companys issue with weather or something. Works like it should now and only paid $300 or so. Probably cost that to just ship it back and forth but happy I have this reassure now.

Date of experience: January 11, 2022
Bangladesh
1 review
1 helpful vote
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When opening a new location we were faced with the task of purchasing a new large scale capacity centrifuge. We ended up purchasing one off of eBay and of course within the first month it stopped working leaving us out about $15,000. We searched for a repair solution and saw an Acme Revival ad. Although tedious to send it in to them, they had it repaired in 3 days and back to us within 5. It actually gives me hope that we have this kind of lower cost protection when the happens again. Won't be on eBay anytime soon though.

Date of experience: March 3, 2022
Canada
1 review
3 helpful votes
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Unprofessional and lies
February 8, 2022

Unprofessional. Before ordering, I contacted a sales representative Lyn to confirm it was in stock. Once transaction was complete, I recieved N email saying order cannot be fulfilled, no stock. Web base still show they have 9 in stock. I missed out on another purchase elsewhere as it was a flash sale. I would stay clear from this website.

Date of experience: February 8, 2022
Illinois
1 review
0 helpful votes
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Controller
January 26, 2023

Upon having an emergency breakdown of a conveyor at one of our facilities, we linked the problem to an old controller made by GE from 1994 (yes we were still using it). In desperate need of repair, we were unable to source the part as it was no longer serviced or supported by GE. Did a google search. Found Acme. They had it back to use in a week. What would have been a month of downtime to purchase a new controller and install, we had back up and running in one week. Literally saved our year.

Date of experience: January 26, 2023
Germany
1 review
2 helpful votes
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Easy return
January 21, 2021

I accidentally ordered the wrong x-ray sensor for our dental clinic that runs on Dexis imaging software thinking it would sync up. I was able to initiate and get a return label all within the same day which they even paid for, despite it being our fault for not checking if the sensor would work prior to ordering.

Date of experience: January 20, 2021
Canada
1 review
2 helpful votes
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Do not trust them
October 12, 2021

Paid for a $3000 sterilizer from them on Sept 22. Got confirmation that the sterilizer was in the queue to be shipped and would get it between September 28 and October7. After 8 emails and numerous empty promises that it was being sent out the next day the order was cancelled BY THEM with no satisfactory explanation. So three weeks have gone by during which procedures have been cancelled and I have to find another sterilizer somewhere. Very untrustworthy company. I would never order anything from them

Date of experience: October 12, 2021
New Jersey
1 review
0 helpful votes
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By far the best used equipment vendor we've bought from. Richard and his team made sure our custom project was done in the timeframe we required— which was perhaps even reasonable! They went above and beyond and the quality of each unit is beyond what we thought possible.

Date of experience: April 25, 2022

Overview

Acme Revival, Inc. has a rating of 2.9 stars from 210 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Acme Revival, Inc. most frequently mention customer service, credit card and storage fees. Acme Revival, Inc. ranks 5th among Medical Equipment sites.

service
138
value
133
shipping
127
returns
113
quality
126
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