Abe's of MaineReviews 158

The price of the camera I bought was significantly more than B&H Camera or Amazon but they had what I wanted in stock. The salesman kept adding things on-in hindsight (which is always 20/20) I should have waited to get it from B&H or Adorama or Amazon, all places I've had great experiences with. Live and learn and spend money I shouldn't have spent.

I placed an order for a Canon R8 camera which was the the same price as B&H and Adorama Camera except they were for US Sales. I received a call from Abe's to let me know that the camera did not come with a warrantee so if I wanted to get a US version with a warrantee I would need to upgrade to a kit which included a lense warrantee memory card and a few additional items. That kit almost doubled my cost. I agreed. I like everything I got. First I learned that when I tried to register the camera body with Cannon I was told that it did not have waranee and that camera was for foreign sales the same issue for the lense. That's why the kit included the warrantee! OK not happy that the sales man did not say that and sold me the foreign version. I cannot find another memory card like the one sent me which they claim retails for a ridiculous cost. I ended up buying a SanDisk brand V90,128g card on amazon at a sale price of $79. Needless to say I will not buy from Abe's of Maine and go to B&H or Adorama. They are reputable and sell you the right stuff at the same price or better but for US consumption and give you good recommendations.

Sell import models with the marking on the camera in Japanese. Never mention this on the website. Mention it as an after the fact when they call you to confirm the purchase. Charge 10% return fee. Would have been stuck with a useless camera and lens if i hadn't read the reviews and cancelled the order at the last minute. All their sales and promos are a bogus- they are for import models with no batteries, no warranties and all camera markings in a foreign language.

Ordered a Sony lens, then a day after I had a sales person call me and "up sale" me another package Dayi g the one I ordered didn't come with other things, so then I was forced to upgrade, later I went to read reviews and I noticed very fast that they have really bad reviews of people talking about this very thing and more, so when I was forced to "upgrade" my order he told me that shipping was going to take forever so he sold me a 2 day shipping for $49 so with that being said I was expecting my delivery 2days later on a Wednesday, so Wednesday came around and I saw no delivery yet so I called them and GUESS WHAT? Oh your package hasn't been shipped yet… SO I DEMANDED A REFUND IMMEDIATELY, she then tried telling me she would refund the shipping and overnight it to me for free ha ha ha no thanks but you can't refund my $2580.00 back now or I'll contact my bank! I got the refund finally! I STRONGLY RECOMMEND READING REVIEWS ABOUT THIS COMPANY! Go do it before you buy from here. They are a grey market operated company and also very rude! Shop elsewhere from well known companies not companies like this one for sure! YOUVE BEEN WARNED!

The camera hood on my $2500 Sony 100 - 400 lens broke after one week of use. I have a 2-year warranty on my camera from Abes. I called the insurance company and they said Abes covers the camera lens for the first 30 days after sales. So I called Abes. Micheal at Abe's (by the way he sold me the camera lens) told me they only cover products for 14 days after the sale. Michael blamed it on Sony. He tried to give me a $77 hood after I had paid an extra $500 for the hood and base arm. Seriously? What kind of company is this? Who only covers their products for 14 days? There is something very wrong with this company. Stay away from them!

They seem legit. But after you place the order you get a phone call saying they don't have the EXACT model, but if you pay X amount more will get you this other similar product for MORE money. Such a load of shiznit!

Abe's advertises Fuji cameras at a lower price than all competition, enticing you to buy from their store to save money. Once you are lured in and place your order they send you an email that you are not getting the USA made camera, but the Asian made item. Then they sent the camera in an old Fuji box that was torn both inside and out with large tears in multiple places. I sent photos of the horrid box but they have yet to send a new box and refuse to respond to my emails. If I could post photos of the box I believe no one would buy from them again.
I do not recommend this company.

After i made purchase, they added a shipping fee.

Said they included White Glove service to set up product. When delivered, had to force drivers to open box; that's all they would do

The scamming and bad business practices Occurred on 02/23/2023 when they offered items of a value of 1923.99 and never successfully got them to me and refused to give full refund or resend items even after fedex another federal company confirmed that I was wronged and approved the claim. No longer want items as customer service is pretty much non existent just want my money back. Lisa Berry who handles the claims is unresponsive, ignoring all forms of contact for almost a month ducking and dodging calls according to reps she's apparently " not in right now " 90 percent of the time but she's the only one who handles that. Odd. I honestly just feel bad, not only for me but to the others it has happened to also this is completely insane to take tax paying Americans funds with no empathy and now you have sensitive information and my money this is unacceptable and extremely embarrassing as a company and unprofessional and wrong. I have requested documentation, claim number via email and phone and still nothing, I basically had to beg them to file a claim," after repeatedly telling them the SHIPPER has to file separate claim directed by fedex I was never supposed to file as I'm not the one who shipped item, they literally don't care at all, reps keep saying someone will call no one ever calls but im hoping they return my funds or if not a agency can take legal action and assist me with the return of funds and a through investigation of the past and present behavior of this company because I'm sure with nasty inconsiderate management like this there are plenty of things they have done or hid or are doing that can be brought to Justice so no one has to go through things like this again.

I wish I had spent the time to look at the hundreds of terrible experiences that people have had over the years for Abe's of Maine and the parent company Westpark Electronics. I ordered a new Sony lens for my camera in June and they charged a premium due to it being in short supply. I was told and have it writing that they would ship insured and Adult Signature Required. Instead it was shipped with Signature Release On File and Fed Ex left a $3300 lens on a step outside. Nobody ever saw it and I called to complain. They said they would open an investigation. They jerked me around for weeks before telling me I need to file a police report so they could file a claim. I did that and then nothing from them. I filed a dispute with the bank that does the financing and they said I have to sort it out with Abes. I have filed a complaint with the State Attorney and will not give up on being refunded. Stay far away from Abe's, there are some great dealers like B&H and Adorama that take great care of their customers!

Ordered a Canon R7 for $1449 on line. Email said I had to call to confirm.
Then I was told it was an "import model" no warranty, no battery, etc.
Oh. But they did have a retail box available for $1799.
Business is still done this way in certain places...

My experience was exactly like some of the reviews where your company tried the bait and switch approach.

The staff is extremely rude, not helpful, and just wanted to take the order. I decided since your price was less, I would just order online and not go through the rude sales staff. Your website stated the item was in stock.

I received the thank you email for ordering and that it will be processed. The next morning, I received a call from I believe Adam trying to upsell me, he was very aggressive and when I said I did not want to add $199 to the bill he said he would give me a deal of $160. I still said no thank you.

Minutes later I received an email that my order was canceled. When I called the customer service department to find out why it was canceled another very rude male YELLED "You ask too many questions"! I asked if this was the customer service dept and he said NO and would not give me his name.

I called back and another rude man answered the phone. I asked why my order was canceled when the website stated it was in stock. I was told I bought the CHINESE VERSION, and they did not have it in stock. If I wanted the AMERICAN VERSION I could have it at a higher price! Adam took the order, but would not talk to me when I called or emailed back.
I tried to find out who the owner was but was hung up on.

Buyer Beware of a bait and switch! The worst service that I have experienced anywhere all over the world. They won that award.

They did the exact same thing to me that they did to many other previous customers. Called to "verify address" but actually we're just trying to gouge me for more money. It's a dishonest, unscrupulous, and unlawful business practice.

This company has no product support and the return process is handled by a third party that appears to try to just keep shining the customer on until they give up. It's been over a month since I got my defective modem/router and still haven't been credited. Incredible ineptness shown in each transaction with this company and its partner NewEgg.

Scammers. Don't believe them. They are doing false advertising on their website. Very bad business. They don't let you talk. Record their conversation once they call you to confirm order. This is the time they play games with simple customers. Minute you will tell them you are recording conversation they will hang up. Shame on you Abe's of Maine

This people is use a method of quasi extorsion. They place a bait price and after that they charge you with a new price, +200 o +300 more. After the purchase, they send you a mail and phone number. When you call they transfer you with a rude and skunk guy, with a gangster style, and they sell you the Chinese story of the warranty, and so on and so for. They are scammers. This website must be shut down because they are a fraud under the sun. Stay away from them!

Bought a Sony Alpha 7R IV. Get a call the next day saying they no longer have the camera but have the new 7R IVA fir $600 more. They'll throw in a nemory card and a 3year warranty. What a joke. I received the original camera 7R IV. Called them and explained what happened. They try to say it is the new model it just doesn't say so on the camera or box. But the number on the box means it's the new model. Went to the Sony website to confirm that the number on the box is for the 7R IV. Called them back emailed the link to the website and denanded the difference in the price be refunded. Lisa in customer service (ha what a joke) told me she would be out of the office the next day (convenient) but would check into make sure it was done. Nothing. Do not buy a thing from these people they are ultimate scammers.

Here is what the Better Business Bureau says about this company

On May 22,2007, this company's membership in the Metropolitan New York BBB was revoked by our BBB's Board of Directors due to the company's repeated and unauthorized use of the BBB logo and failure to eliminate the underlying cause of complaints on file concerning: non-delivery of products, misrepresentation of availability of merchandise, refusal to honor cancellations or provide timely refunds, unprofessional conduct, failure to resolve customer complaints, overcharging, undisclosed cancellation of orders, improper upselling tactics, and bait & switch selling