I wish I had spent the time to look at the hundreds of terrible experiences that people have had over the years for Abe's of Maine and the parent company Westpark Electronics. I ordered a new Sony lens for my camera in June and they charged a premium due to it being in short supply. I was told and have it writing that they would ship insured and Adult Signature Required. Instead it was shipped with Signature Release On File and Fed Ex left a $3300 lens on a step outside. Nobody ever saw it and I called to complain. They said they would open an investigation. They jerked me around for weeks before telling me I need to file a police report so they could file a claim. I did that and then nothing from them. I filed a dispute with the bank that does the financing and they said I have to sort it out with Abes. I have filed a complaint with the State Attorney and will not give up on being refunded. Stay far away from Abe's, there are some great dealers like B&H and Adorama that take great care of their customers!