AbeBooks

I ordered a video game guidebook for my son for Christmas. I even paid extra to make sure we rec'd by Christmas. After I ordered the item, I went online to see the reviews for Abe Books and was very concerned. I thought that maybe I had made a big mistake and spent money for an item i would not receive. Much to my surprise, my item arrived the day it was scheduled and the book was in great shape. Needless to say, I was pleasantly surprised and VERY happy with my purchas.

Avoid Bayside Books in particular.
My order was lost in transit. I was patient because everything has been delayed with COVID, but apparently I then fell outside their 30 days window so I'm not entitled to any refund or to send the book again. No apology either. Horrible experience - will never shop on AbeBooks again.

This is a terrible company. They sent the wrong book and then when I tried to have the book refunded they claim my returned book was never sent. Horrible service. They actually closed my claim and told me "too bad". The book I purchased was rare and expensive. These people are the worst kind of internet business. Take your business elsewhere.

I am interested in going after this fraudulent company. It appears that everyone has the same consist experience, order their books, no books arrive, and then you have to chase them for a refund! Ultimately, you get no response, conclusion, we have all been ripped off! This is a scam! I don't care about my refund now, what I care about is shutting them down, so no one else is ripped off. Plz contact me if you feel the same, and we can worked together against these people! If you care, my email address... *******@gmail. Com

I have bought dozens of books thru Abebooks. Their standard is first rate. The books are in the condition as advertised. If the order is not as advertised or is lost it the mail (very, very infrequently) they are quick to refund your money.

I even contacted the seller before to confirm it was definitely a new book.
And they sent me a book with a worn cover that was ripped on the corner.
And the title page was soiled.
Buy books in person. This was a sham.

I was looking for a book published in 1921 which was in my father's collection. I wanted a copy for a friend's son. Sure enough ABE Books had one, advertised in very good condition.
I ordered it.
The communication was super.
The book was received before I anticipated.
The book IS in very good condition and will make a super gift, as planned.

I cannot say enough great things about this book seller. I will be back just to browse!
Thanks for helping me out.

I don't have the ability to add a picture... sorry

Desperately ordered three books that I could not find anywhere else. Ordered them on 10/29/18 all with 2-8 day shipping which meant I should have gotten them around 11/7/18. However, all confirmations said 11/10/18, not a problem maybe there was a processing time that I over looked. NOPE! It is 11/15/18 and I have no books, no tracking info, no updates, no confirmation of shipping, no attempts at delivery, nothing. DO NOT USE THEM!

Don't expect the image of the book you buy to match the book you receive. Working with customer support was miserable for me, and more time consuming and troubles than its worth. Never again will I go through AbeBooks. Better off buying directly from a seller like Thriftbooks without going through AbeBooks. Needless to say, I won't do business with or recommend AbeBooks.

I hope this is helpful to otherwise and saves you from disappointment.

I ordered a hardcover book (which comes with a much higher price tag) and received a paperback. I initiated contact to remedy the situation, they did get back to me timely but I missed the email, and by the time it rolled back around on my to do list, I was outside of the 30 day window and they wouldn't even consider exchanging my book for what I ordered and paid for (not even asking for a refund). I just think that's poor customer service. I understand I was outside the window, but I'm surprised a business wouldn't want to make exceptions to the rules to do right by their consumers on an error they made.