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AB-FlatMate Reviews Summary
AB-FlatMate has a rating of 2.4 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. AB-FlatMate ranks 11th among Roommate sites.
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Hello hello guys,
I would like to talk with you about my experience with ABFLATMATE, which was very good!
I had a room, very clean, and my flatmates were nice!
During my stay in this apartment, the table of the kitchen was broken, and the maintenance came in the same day for change it!
They were very professional with me.
I know there are lots of different opinions about this agency, but regarding my experience, it was fine!
Carine
On the whole, my experience was good with the AB FLATMATE agency,
When i arrived, they wait for me in my room, nevertheless my room was not very clean, but the agent was very nice with me, so it was find!
Moreover, i haven't any problems with them, i was just send my notice form one month before leaving, and they give me back my deposit when i came back in France,
I can advice you this agency
This company is disgusting. Firstly, they overprice the rooms, and add extra charges that are not included in the advertized rent price. Secondly, they claim it takes 30 days to return your deposit after you have left the room - and there is no agent who visits you to check you out or to check the condition of the room! Neither do they send you an email confirming your departure date, or give you details about your deposit return. They advertise a business address in their communication which doesn't exist, and when you ask them about it they are dismissive. They are also very inflexible when it comes to money - do not give them your money, and my advice is to find a better agency. The staff are also rude and arrogant.
I cannot urge you strongly enough to avoid this company! They illegally enter your room making modifications and nose around without notice, and lie about it. They try to make you over pay rent when you leave, they do not respond to messages, when you call they say 'put that in an email' and do not reply. God only knows if we will receive our deposit back. When we first handed over a deposit and signed our contract here, we had a call saying they had actually given the room we were meant to be in to someone else and we got relocated!. Anyway, the list could go on. The worst landlords I have ever come across! STAY CLEAR
For your own sanity do not handover money to this company. We were given one month's notice to leave 3 weeks before Christmas, our front door was removed as AB had not paid our rent to the Landlord. Had lots of hassle getting my deposit back. They do not place your deposit in any government run deposit protection scheme, so your deposit is not safe. I only got my deposit back by threatening to go to a small claims court.
All I can say is wow, do not trust these fools to help, the staff are arrogant and once they have your money its almost impossible to get any problems solved.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members