Aaron's

Don't rent from the Aaron's in Poughkeepsie. Poor customer service and management. I had a bed delivered today and they wanted to drop off three large boxes and said somebody else will come back to put it together. This was unacceptable. The workers said the manager took the tool kit out of the truck and they couldn't put it together. I had an appointment and could not wait any longer. I sent the bed back.

Ordered a stove, mediocre, but decent install. It is like new having issues and was picked from Regency, who is their choice manufacturer who will only work through a dealer and not sell parts directly to owners. It had manufacturer defect and glass broke after 3 uses, said they would order parts never followed up. Mechanical door now failing and no call backs heading into winter with a new stove and a mechanical door that will not shut with less than 2 cords of wood burned through it. Ridiculous, I don't care attitude. Don't use Aarons Chimney. Technician showed up pretending there was issues with obsolete parts. Had to find the parts and replace myself. Had to repair broken door myself. Takes your money then don't care- avoid this shop. It is like dealing with children and a waste of time.

This company is easy to rent from but you really need to read the whole agreement in full. You pay so much more than what an item is worth. Example: We all know a Nintendo Switch retails fir $300+ tax but if you purchase from aarons you'll pay $59.00- $69.00 a month for 18 months end up paying between $1,000- $1,272 a month. This is a form of highway robbery. They take advantage of everyone. Also if you rent to own an appliance you're not only paying 6 times it's worth but the appliance normally stops working right after you've paid off. I fully recommend saving your money until you can pay for item's true worth

Wow I order a fridge from Aaron's for my kids because the one i had it was going really bad so i when back to Aaron's and look what they did to me they was Supposed to Delivery my new fridge and me and my kids was waiting for them to come to my home and they was take long so when I call the I talk to Bob and ask him why my new fridge wasn't here and he came out and told me he was Holding my fridge because my husband didn't pay his bill the is a different account then my so he was not going to bring me and my kids the fridge into I paying my husband bill the he has over his name.so me and my kids was going to Softly and my food was going to Spoil.and the guy from Aaron's didn't care into I pay them and I didn't had no Choice.but to pay for my kids and me to get the fridge the I order on oven my name.and this was the Aaron's on Springfield plaza.how the hell they could Treat me like that.i am so Disappointing at him.

They are to high on everything that they have in the stores. They do not believe in helping customers. And now, if a customer is just 1 day late on making a payment, they add late fees. They do not want to wave any late fees. And they won't. MY account is $88.00 monthly, & I was one day late, my total to pay, $ 99.17. One day late. They talk to you like they don't care or have problems. News flash Aaron's, everyone has problems. Work with your customers, not against us.

The problem with Aarons is their lack of speed in getting orders to customers. You place your order online a week later it goes to the store a few days later they call to schedule delivery. I placed an order on Dec 23rd and as of January 4,2024, I'm still waiting for the call just to schedule the delivery. It doesn't matter if it's during the holidays there process is just too slow.

Tampa store 56th st. Tampa Harry more understand a mean aggressive witch intimidating everything was explained I myself paying on a stove they won't take back back as hurricane Ian did me in what's the point of having a platinum plan and also for a person being out of work putting peel stick on your door peels paint off. Spoke to lawyer do have a case about the,aggression towards me when I did not rent a item a fam member did intimidation neighbors call me when ever that witch steps out of huge truck thought she was a man. She needs stop! Person just got a job needvto restore car ins utilities first get back on track fam member not running from this oh yeah threats of a lawyer suing fam member. All this intimidation and harassment needs to stop. Only decent ppl in that store r Harry miner think other fella Scott don't remember I am 79 years old stop stressing me over a fam member! Just terrible don't sell platinum plan unless fully explained at time of rentals thx
Jojkat1

My experience with Arrons shows how tacky and low unprofessional they are.my ordered was confirmed and 8 days later for two days the app said pending for delivery.so I called to check on the status and set a delivery time. To my surprise double talk and suden snow job. Sum itt up how can a order be available one minute and unavailable the next if it was ligit at all.
Do not do business with Arrons they treat you like $#*! and never accountable for actions they do or commitment made

I had unforseen medical problems around a year ago had to let some stuff go back my medical bills were getting high. Just today I was told I had to take a chair even if I didn't want it I was told they bringing to my and said I had no choice but to keep the chair

I literally hate them because everytime they try to over charge they say a couple hours is late $5 fees that's to much even tho my payment due the same day but it's overcharged! After this never again

Aaronson driver hit my gutter on 6/22/22 and I have been trying to get it fixed sense. I sent pictures and estimate to the adjuster like he said he don't answer or return phone call nothing I'll called corporate 3 ( three) time promised the world got nothing done as of 8/16/22.

I bought a computer back in 2006 and it is now 2024 and still dealing with an interest occurred that is ten times more then the cost of the computer (which was paid off) then 6 years later get a lawsuit that I owe more money due to interest from a company called north star which balance was paid then six years later get another lawsuit from a jmmmpc x company claiming I owe an additional 2000 dollars and they take me to court and I try to fit it and have no legs to stand on because banks only keep copies of check for 10 years never buy from this company it cost me about 7500 for a computer that was worth maybe 700 when I purchased and returned it

Just took payments out my account with no information and reasonable information as to why. Called to see why and the representative was all over the place trying to explain. I hate this place. So glad I'm finished paying for an item that was three times the cost anyway. Avoid Aaron's Rental Center & places like this at all cost.

I have been an Aaron's customer for the last 5 years. I got a mattress paid it off and then 2 years ago got another mattress that I am still paying on. Heaven forbid I'm a day late on payment… they call next day! I call them back and try to make arrangements for a later date. They don't want to work with the customer, they say they need payment today or I will have to return item! If I still don't pay until I can they harass me daily! They call 4 times a day and come to my house at least 2 days a week! Worst customer service ever! I am a server so I don't make much money and am not able to make a payment until the end of the month and they don't want to work with that nor do they even care! This is the last time I ever get anything from them!

I've been an AARON'S CUSTOMER since 2014.
I could never BUY what I need from NAME BRAND stores.
Because I'm always paying for
RENT, and BILLS.
Sometimes even
LIGHT or GAS.
That's usually 75% of my income.
And NO I don't WORK or ever have!
I get BENEFITS.
So anyway MONEY I have left is my CHOICE.
Not enough for something BRAND NEW like a LAPTOP.
But still good for things like SLING TV, SPECTRUM WI FI, also RENT TO OWN.
There are numerous products I have
RENTED to PAID IN FULL!
My current RENTAL is for a
50" 4K TV plus a QUEEN BED.
My OLD TWIN BED
Was past its USEFULLNESS.
PAYMENTS are on a 2 year plan.
That means over
$100 every month.
Not bad in my opinion.
Still leaves me with an $$$$ amount to SPEND
Or SAVE!

They said that they forgot to add the stove to my easy pay since i was already paying for my expense (air quote) refrigerator that cost $5,000 dollar can you believe that $#*! and today 9/1/22 they try to take money out of my account $525.00 and they told me that they were gonna charge me $425.00 how stupid do they think i am

For those complaining about the total lease price, stop it. All prices are up front, they don't add any prices after you've signed your lease so you knew up front what the total cost would be yet here most of y'all are complaining about what you signed up for. I have utilized Aaron's for many years. I lease to own so I always request brand new and that's exactly what I get. You do not have to accept the product if you request new and it looks used, believe it or not you are in charge of your lease. It does cost more with the lease program vs buying outright and that's not just at Aaron's, it's anywhere you lease. As for customer service, well maybe I've just been lucky or maybe, just maybe I know how to communicate without being rude. 5 products later and I'm 100% satisfied with my products and customer service.

HORRIBLE SERVICE EVER. TWO WORKERS THAT CAME TO MY BESTIE AND HER FAMILIES HOUSE YO CHECK THEIR REFRIGERATOR PURPOSELY PUT ROACH INSIDE AND BLAMED THEM FOR THE ROACHES INSIDE OF THE REFRIGERATOR. THEN WHEN WE CALLED THE SERVICE LADY SHE HAD AN ATTITUDE. I SENSE NOTHING BUT HORRIBLE SERVICE AND RACISM. DO NOT EVER BUY FROM AARONS. AND ALL THIS AFTER GETTING TOLD THEY WOULD SEND OUT A NEW REFRIGERATOR. WHAT SOME SCAM ARTIST!

Yes my name is Sue Lynn I am a long time customer with Aaron's used the store on 75th avenue and Thomas for many years have had many disappointing business with Israel I am glad that he is no longer there and the store is gone and the reason for this is because they were very unhappy at that store. Moving forward we have transferred to the Goodyear store in Goodyear. I am now extremely pleased with the store in Goodyear Juan and his people have been very kind generous and always puts a smile on our faces. They make it so easy to purchase new items and always call me how satisfied I am with the products and I always say I am very satisfied. I've been return to Juan store for further purchases. I can't be any more please with the store at Goodyear.I love love each and everyone there...God bless the entire store...I CAN NOT BE ANYMORE PLEASED...GIVE THEM ALL A HUGE KUDOS AND A RAISE