Aaron's

I went in to make my last payment which I had called the store and was quoted 140 dollars. When I get there the store manager tells me I owe 260. He then $#*! and attitude with me when I questioned the discrepancy of over 100 dollars. I called corporate who said that my payment was infact $140. Store Manager: Marshall Store location Sumter SC Broad St. DO NOT EVER GO TO THIS STORE GO TO RAC! Marshall ended up calling the police on me and kicking me out of the store. They extort people's money. BEWARE

Never dealt with a company whom needed communication nor customer service training more than this one. We ordered a washing machine which was supposed to be delivered Friday June 4th. After not hearing anything by 4pm on the 4th we called since the store closes at 6. We were given several excuses about why it was not delivered and also told they cannot contact their drivers in the field. We were informed we would be called Saturday to see if they could deliver it then.

We never got a call back, so we called again on Saturday afternoon and were told the person whom was to deliver was off on that Saturday. We called the 1-800 today at around 5:45pm (June 7th) to cancel the order as we will buy one elsewhere and we're told they could not cancel because it was in route for delivery. According to tracking, it is NOT on a truck for delivery but PENDING delivery and tracking stated they would call to schedule delivery...

With minutes to spare before the store closes at 6pm, we called and we're told they would let "Mike" the delivery driver know Wednesday when he comes in that we canceled our order. This is pretty laughable for any business, not sure what the deal is in Abingdon, VA but some management could use a few fire logs under their chair. Aaron's is a joke of a company. Now I am going to bet my order never gets cancelled and they try to deliver here without even so much as a phone call.

After I end this lease I'll never utilize them again. They're so annoying. Just save up and pay cash if you can.

WATCH THEM MY BROTHER HAD GOTTEN A MATTRESS FROM THEM. MY BROTHER PASSED AWAY ON OCT 24 2022 N THEY WHERE NOTIFIED THE NEXT DAY TO ADD IT TO HIS GIRLFRIENDS ACCOUNT N STACY THE MANAGER AT THE INDIANA PA STORE SAID NO PROBLEM...WELL THEY KEPT TAKING THE PAYMENT OUT OF HIS ACCOUNT EVEN THO HE PASSED AWAY N EVEN THO IT WAS ADDED TO SOMEONE ELSES ACCOUNT.THEY THEY PUT MY DEAD BROTHERS ACCOUNT IN THE HOLE... IN THE MEAN TIME ALSO TAKING MONEY FROM HIS GIRLFRIENDS ACCOUNT.ALMOST 4 MONTHS LATER STACY SENDS HER GUYS TO MY BROTHERS HOUSE... THEY KNOCKED ON DOOR N LEFT A NOTE ON HIS DOOR...REALLY HE PASSED AWAY N STACY THE MANAGET KNEW THAT.I TOLD THEM I WANT ALL MY BROTHERS MONEY PUT BACK INTO HIS ACCOUNT...WELL THAT NEVER HAPPENED.PEOPLE THONK TWICE BEFORE YOU RENT FROM AARONS IN INDIANA PA

Was told I could do a 90 day same as cash on a dryer for 328.00 ended up paying 512.00 apparently the salesman gave misinformation

Be warned... normal frustrations with senseless sales reps aside, Aaron's just committed fraud. THEY TOOK THE CREDIT CARD INFO I GAVE THEM FOR ONE SMALL APPROVED PURCHASE OVER THE PHONE AND BEGAN CHARGING ME FOR AN UNAPPROVED PURCHASE WITHOUT MY CONSENT! I started renting my equipment from Aaron's about a year ago. When the delivery arrived, one of my appliances was damaged with a dent. I agreed with the salesperson that I would keep it instead of waiting for a replacement and receive a hefty discount. I have been paying monthly at that discounted rate. 2 months ago, I was kicked off of Aaron's automatic payment schedule when they were going through some internal changes. Twice I talked to people who said they have no record of a discount and with all new staff and management, I now owe the full cost. Last month I paid via phone for the ONE payment I signed off on. I woke up this morning to see that I had been charged the full rate via automatic payment which I NEVER signed off on. This means that the black female manager I spoke with took my card info and instead of processing my regular payment, inserted it into their system so that it would automatically withdraw an amount I did NOT approve! This is fraud and will be treated as such.

I am a very disabled man with many medical issues on disabilities on a very limited income paying Aarons 678.00 a month for a few items, to make a long story short I had to order a fireplace/tv combo this was the only way they would let me get a fireplace just to try and stay somewhat warm in my old broken down home. Anyhow the fireplace quit working so they did end up bringing a loaner it goes out too and its a wind chill of -31 degrees outside and I call them and they say theres nothing we can do for a week, so ok a week goes by and this was after 2 months they have my old heater so they bring my old heater back and the delivery driver admits it never went to the shop that they left it plugged in at the store for 4 days and there is nothing wrong with it and that his manager says I must have a problem with my electric, So I call en electrican for 300 dollars to check my circuit and the voltage and amperage both test out fine and I call Aarons with the results and they absolutely refuse to give me another fireplace after paying 168.00 a month for 14 months so far on it so now I am forced to send it back and lose 2352.00 dollars which is totally ridiculous. Places like this should be able to be sued. I give Aarons in Oklahoma City on I-240 and Pensylvania Ave a -0 rating.

They are disrespectful! Show up to my house and I had no clue what was going on threatening my son.if I could give them zero

I have used Aaron's for years but am no longer a customer. They lost my business and my entire companies business, through multiple states.

We leased a couch from them. They asked if we wanted the ottoman that goes with it and we declined. Checked the paperwork and signed for the two parts of the sectionals. They deliver. It's the two parts and a foot stool thing and I'm like "hey, cool, I didn't know anything came with the couch". Well, 4 days later, I get an email thanking me for my purchase. It turns out, they'd delivered the ottoman by mistake and, upon realizing their mistake, they wrote a new lease for the ottoman, FORGED MY SIGNATURE ON THIS LEGALLY BINDING CONTRACT, and figured that was the end of that. I ended up calling the district manager and all they did was try to downplay the seriousness of the FELONY they committed, say it would be a "training experience" and come get the ottoman, saying we wouldn't have to pay if we returned it. Cool. Fine. Then they bring paperwork that says we still owe them money because we were returning it and the lease said (THE LEASE THEY FORGED) that we still owed some money. We didn't sign it. So if you want a place that'll commit forgery, identity fraud, and plain ole fraud, rent from here.

When you pay your merchandise off the Childress office won't give you the paperwork. It's paid in full and still no paperwork. I'm done with them!

Unorganized. Disrespectful. Liars. Just hope that your item doesn't brake down, because if it does, they will give you the run-around for months. They act like their helplessness is your fault. What can you do with that? I wish I had an attorney in my pocket.