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Claim Your BusinessA1Smartshop has a rating of 4.49 stars from 118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with A1Smartshop most frequently mention customer service, best price, and fast delivery. A1Smartshop ranks 31st among Discount Shopping sites.
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Delivery takes a week but very pleased with the price and product. I saw some dodgy experiences on reddit but decided to try this site out anyways since any payment made would be protected by buyers protection using PayPal. I purchased a Xiaomi band 8 which was £10+ below the RRP in UK as far as I know. The item arrived in a week and It was well packaged, authentic, and am satisfied with my order experience. A little patience worth for waiting!
I purchased a water dispenser that took a month to arrive, as the shop is actually located in Hong Kong, not the UK. Unfortunately, the dispenser stopped working after only 2 days of use. When I requested a replacement, the shop agreed to cover return shipping costs if the fault was on their end. However, I had to ship the item back twice due to the misleading postage guidelines they provided. I finally received a replacement unit, but it was a different model than my original order. Despite their multiple errors, the shop refused to reimburse my shipping fees (I just asked for one postage, not two). I am extremely disappointed with the misleading product listing, faulty item, poor communication around replacements, and lack of accountability for shipping costs. It's a scammer and full of lies. DON'T ORDER FROM THIS SHOP
All the items I'll bought are exactly as described. Bought some big servos that are really excellent value for the money. This time my package arrived earlier than expected. Will buy more in the future.
Delivery takes a week but very pleased with the price and product.
I saw some dodgy experiences on reddit but decided to try this site out anyways since any payment made would be protected by buyers protection using PayPal. I purchased a Xiaomi band 8 which was £10+ below the RRP in UK as far as I know. The item arrived in a week and It was well packaged, authentic, and am satisfied with my order experience. A little patience worth for waiting!
Products used:
XIAOMI BAND 8
I purchased a water dispenser that took a month to arrive, as the shop is actually located in Hong Kong, not the UK. Unfortunately, the dispenser stopped working after only 2 days of use. When I requested a replacement, the shop agreed to cover return shipping costs if the fault was on their end. However, I had to ship the item back twice due to the misleading postage guidelines they provided. I finally received a replacement unit, but it was a different model than my original order. Despite their multiple errors, the shop refused to reimburse my shipping fees (I just asked for one postage, not two). I am extremely disappointed with the misleading product listing, faulty item, poor communication around replacements, and lack of accountability for shipping costs. It's a scammer and full of lies. DON'T ORDER FROM THIS SHOP
Tip for consumers:
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Products used:
Water Dispenser
I see that this shop is looking like attacked by competition :) They asked me to comment and I gladly to do it: 1. The item arrived on time as describe and posted from UK address without tax.
2. Price is very cheap and worthy to wait.
3. Overall happy with my first order and I'll not only come back in couple months but surely will recommend to my friends!
Products used:
2021 New SG907 MAX GPS Professional Drone
From placing my order, and it being delivered on time, I have no problems whatsoever and goods were as described and well packed, and would have no hesitation of ordering from the supplier again
Using It from some time now, always helpful when matter arising (once in a dozen ordeds)
Highly recommended. I am happy with A1smartshop.com.
I am their customer for over four years. I started with drone but now I buying there LED and tools. Nice
For example, I have issues with transportation to my country. A1smartshop.com solved it and made win-win solution. Smart affordable shopping. My experience buying here was so good, the service was great an my package arrived at the time and with the best conditions
Products used:
JJRC X12 Aurora 5G WiFi FPV Brushless Motor 4K HD Camera GPS Dual Mode Positioning Foldable RC Drone Quadcopter RTF VS EX4
DO NOT USE THEM - When arrived the headphones where faulty (left ear not working). Was told to return product at cost which would be refunded once received. Cost of Headphones refunded :) - BUT not received the refund for the postage (£20) :( - which was agreed in an email and their terms. Have chased multiple times and now not responding. Now in the process of getting back through the bank/PayPal
Tip for consumers:
Based in Hong Kong - so any issue with the product is a mission to get sorted and ends up costing you money for something that is not your fault!
Products used:
Marshall Headphones
It was easy to order, I was very good informed about the status of my order, the order came at the last day witch was given as period for the delivery. I am satisfied with the watch.
Trusted website. This was my second items purchase in the space of a year and both were speedy deliveries. Great customer service, always replied to my queries.
Anyway- thank you!
Products used:
Xiaomi Mi Watch Lite Bluetooth Smart Watch
Bought a 50 pound watch which did not do the job it was advertised to do. They give me an address in Scotland to return it to that does not accept returns which I paid for. Then after opening PayPal case sent abusive e mails at least 10 off. Scam merchants especially Andy. Do not waste your money use amazon. Disgusting this was for charity too. They should be ashamed
Tip for consumers:
Just do not buy
Products used:
Watch
Excellent Seller A+++, Thanks. God Bless You. Very Good item, Thanks for details. Plan to order again on next month.
Tip for consumers:
Excellent Seller A+++, Thanks. God Bless You.Very Good item, Thanks for details. The seller respond to messages within a very short time, trustworthy website.
Products used:
XIAOMI AX3600 ROUTER
Orders don't arrive as described, when problems the customer service is non existent, no cost effective returns policy, long delivery times, honestly please pay a bit more and buy from a reputable seller, it's definitely a case of when it seems too good to be true it normally is. I will not be ordering from them again and would seriously discourage anyone else from using them
SCAM, FAKE PRODUCTS AVOID AT ALL COSTS.
Took ages to arrive (comes from china even when it says it doesn't) and when it did it was cheap knock off products.
When dealing with via email, you get arrogant & cockeye responses. Luckily I paid via PayPal and got my money back. I have also reported to the official companies in the hope they will be able to get these wastes of skin shut down.
DO NOT SEND THESE SCUM BAGS ANY OF YOUR MONEY!
Tip for consumers:
Rip off products
Products used:
Ordered ULANZI J12 microphone. Received cheap knock off
Friendly customer service, all items always delivered in quick and perfect condition. Staff is knowledgeable and very capable highly recommend.
Products used:
New Xiaomi 55W Wireless Charger 55W Max Vertical air-cooled wireless charging Support Fast Charger For Xiaomi 10 Pro
E Commerce site full of offers. Staff customer service available, perfect shipping and packaging. Possibility of discounts, accumulate points and receive further offers. Best price and excellent quality.
There's a many items for all categories, and there's a possibility to choice the best! The possibility to use Paypal or credit card it's fantastic!
Products used:
XIAOMI MI WATCH
Was given no confirmation of purchase, receipt or tracking link. Money just disappeared from my account. When I emailed to request one I was told to "be patient" (it never appeared). It took 3 weeks for the product to arrive, and the quality is TERRIBLE. I emailed to ask to return the product and they never responded. Would not buy from A1 Smart Shop again.
Tip for consumers:
Cheap prices mean cheap quality and poor service.
I bought the smart watch as described and arrived less than one week, I highly recommend this shop to all my friends.
Awful and insulting customer service resulting in being spammed with comments such as "UK THIEF" "POOR UK BEGGAR" and my personal favourite, wishing my mother death in Chinese. I'm not sure the customer service rep knows of the existence of google translate.
Ignoring that emails referred to me as "Dear" and trying to use PayPal as their own returns policy, the item took a long time and of course I realised too late it was coming from China. Then apparently it was delivered but there was nothing at all on the doorstep as claimed.
When I asked for a refund from my bank, which the customer service rep ensured me was my safety net, I was spammed with the above abusive messages as well as saying it's my problem so I should contact the courier which is absolutely NOT the case.
This is not a company anyone should go near and they have no idea how to conduct business.
Ive uploaded the images of the emails but I'm holding onto them too just incase it's needed and for the comedy factor.
I hope I never have to hear from "Andy" ever again.
Products used:
None, it didn’t arrive.
Items arrived properly. Delivery information were correct. I'm satisfied with the service. Great transaction, fast delivery.
Thank you.
Products used:
Original Xiaomi Mi WCJ02ZM 20W Max Qi Car Wireless Charger with Intelligent Infrared Sensor Fast Charging Car Phone Holder
Happy shopping, Mi watch Xiaomi. Reliable, Professional, Fast. Compliments, greetings from Italy. I like the performance of this seller as well as the whole business with A1smartshop, which is highly recommend to anyone. Thx again.
Products used:
2020 Xiaomi Mi Watch GPS NFC WIFI Android Smart Watch Sports Bluetooth Fitness Heart Rate Monitor
SELLER CURSED AT ME, BECAUSE I FILED A DISPUTE. SEE ATTACHED SCREENSHOT OF
CONVERSATION.
I WOULD NEVER PURCHASE FROM THIS
SELLER AGAIN! TERRIBLE COMMUNICATION SKILLS.
Tip for consumers:
Seller was rude.
Products used:
None
A1smartshop is a company that places quality, good craftsmanship, and a reliable customer support experience above all else. Online, electronics can often be cheap and low quality. However, A1smartshop brings in tested audio products, wearables, and so much else. I've bought 7 products from them over the few years and they have all withstood the test of time and daily wear. A1smartshop is awesome and I recommend them to anybody!
Very good product and response time, great seller I did some wrong setting and he was up with me for two hours to help me set my box up, very much appreciated cause of time difference to Australia. Highly recommended
Products used:
F11 4K PRO RC Drone
I bought the drone, fast and correct order pry and excellent product quality. Highly recommend to all my friends.
Tem as sold. No problems with the order. Would recommend.
Just be aware depending on where you're ordering from there might be a customs charge when it arrives in your country.
Beware, Beware, Beware. Sells faulty items then wants to charge you fifty percent of the cost for a refund. Says the items are from UK but makes you send it back to Hong Kong at your own cost. Sends you emails telling you that you don't know how to use the item and rings you on your mobile phone and hangs up when you answer. Buy off this company at your peril! It's not worth the savings.
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