Shortly after my wife's mothers 90th birthday celebration o\the professional photographer sent a digital folder to us. I choose Printerpix to prints a rush order that would be a collection of the family and placed three orders over $300 with the expectation the prints would closely match my uploads and their preview picture. That was far from what I received. All of the prints lacked color and vibrancy. I attempted to get a refund and even mailed the prints back in the original package.UPS contacted me and said the package was returned because the address was vacant. They responded that my dark uploads was the cause of the dark prints. No refund!
Printerpix always has done a superb job for me: photo books, mouse pads, picture books, canvas pics, cards!
Excellent work … beautiful & accurate picture reproduction! Always helpful at customer service as well! Thx Printerpix
Ended up being way more expensive with $12 minimum cost shipping. However, excellent customer service when there was an issue with my calendar they did a replacement order at no cost and shipped it back out right away.
Ended up being way more expensive with $12 minimum cost shipping.
Everything was great except the shipping tracking. It said they were working on my order the entire time until a day or two until it actually arrived. I paid for rush shipping and it arrived a day after expected (which is fine) but for it to still say they were working on it that far into the process stressed me out.
For some odd reason, Printerpix added 4 blank pages to both the front and back of the book. The quality was otherwise good, but I would have preferred not having these extra pages. Your customer service would only say that is the company's policy. However, I've ordered previously and never had this happen.
Awesome; ordered photo books as gifts for siblings; absolutely LOVE them! Will order even bigger ones the next time. Framed old newspaper clippings of our parents' accomplishments from decades ago; these photo books are going to be cherished forever!
I have used Printerpix on a number of occasions with excellent results. On this project, however, there were problems with the layout program that left letters off the ends of phrases. I failed to catch two such instances in my pre-submission review, and the errors are now a permanent part of my photo book.
I was pleased with the printing of my project. However, the time to complete the printing seemed excessive, and the status updates were never timely. Printerpix is my preferred supplier for these projects. I am accustomed with their process to create my project.
The entire process was effortless and enjoyable. The quality of the canvas was amazing and shipping only took a couple of weeks. I've already ordered another! Thank you!
Great product and clear quality pictures for my photo book! Delivery was delayed a few weeks though, however the company was responsive and communicative when I reached out for updates/concerns about delivery
I have used PrinterPix at least ten times to have pictures of my seven dogs enlarged and each time I received a beautiful photo back finished so it could be hung up immediately without the additional cost of a frame. I'm very happy with PrinterPix's work.
Very easy to order but I wonder why my option choices for the photo are no longer available.
Service was great. Product not the same as an aluminum photo print from a seriously
High end photo shop. 1 print was way too dark, the aluminum is much thinner and they don't have the same depth. But they were cheap with Groupon and can serve a purpose.
Second year ordering custom calendars of our pets for my wife. They always come out looking wonderful. On my most recent order, the photos in my calander were printed upside down. Not a big deal as customer service was easy to work with and swiftly replaced my order! I'll be using printer pix again next year!
The website was easy to create what I wanted, it was easy to order, and I received the order quicker than I expected. Would definitely use this site again.
Very user friendly site. I like the quality of the fleece blankets. The pictures that I sent of our pets were copied to perfection. Each blanket shows the personality of the dogs. I have recommended your company to several friends. Thank you!
Overall, the experience was good. Great pricing. Pictures book looks nice. Picture color is not as vibrant as in other books I've had done elsewhere, but the cost is affordable. On my next book, I will ask for help uploading the pictures. For some reason, they came in out of date order and I spent 12 hours fixing that.
My order got lost in the mail and PrinterPix jumped to the rescue and reprinted our order and sent it off to us! We are so grateful as it was a fairly large order and we baby pics of my new daughter for Christmas presents! Thanks you PrinterPix!
The blanket we ordered and received was perfect. The quality was amazing and pictures weren't blurry at all.
It was a gift. The was text when it was delivered, and was able to give the receiver a thank you text and let her know it was at the front door. The receiver LOVED the gift.
Easy to order and fast shipping. Good quality products, received exactly what the canvases looked like online.
I bought 7 books with a Groupon, but had to pay individual shipping on each book. That is ridiculous.
Overview
PrinterPix has a rating of 3 stars from 4,838 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members