PrinterPix

It was very easy to move around and pick things out! I was very pleased with the quality of my pictures and I ordered them framed. The frames were also nice and I was very pleased with all of it! Thank you!🤗 I would order again!

My order arrived over a week late. It was a gift for my mother, who was visiting with me. She had left by the time the books arrived. I had paid for extra shipping for one of the books, but that clearly had 0 impact. So now, on top of all the shipping I had to pay for, I have to pay for MORE shipping to get the books out to her. The shipping costs for all the books was horrific and then nothing arrived on time. Your customer service was laughable and unhelpful. One person said they would reimburse me shipping costs but were "too busy" at the moment to do it, so I should call back another time, even though I was on the line with them. I should have checked your rating and customer reviews before using your services, as they were all abysmal. Never using your services again and I hope the bad review I left on BBB went up.

I had quite a bit of difficulty placing order. Sent in all the work and got a blank book - no pictures. After numerous emails with representatives, I finally got the finished product and it was great. Just make sure that you check everything before submitting. I had all the pictures for the book still showing in my "projects" but somehow they did not get into the first book I received. They made it right, but I had to pay additional charges for shipping Book #2.

Everything was really good... The only thing was that there was a notification when my package shipped, but no notification when my package was delivered, which would have been really helpful, because I had it sent to a friend as a surprise gift, but I finally had to potentially ruin the surprise and ask him if he received it. I wasn't sure if it got lost in transit somehow.

And yes, I could look it up with the tracking number on some website link, but if there's notification for when it shipped, why not when delivered? So even when I saw on tracker that it was "delivered", I had doubts.

For myself and another family member this was a difficult experience. There was a sale posted for Labor Day with an advertisement for free shipping and a major discount with a purchase of a certain amount. We both received the same email and we both had the same issue: the sale magically disappeared when we went to place our orders, but somehow showed back up the next day. Emails with screenshotted times and dates proving the sales were valid were sent to enquire and no response ever came. Both orders were well above the supposed free shipping threshold, and yet shipping ended up being extraordinary expensive. Thankfully, the prints came out well and the quality is good, but my family member and I, as well as those we have told about the situation, are very, very dubious about any further business with a company that doesn't abide by its own advertised and email marketed sales and prices.

Ordering and customizing options were good. Delivery took a while but that is expected for a personalized item. I was however very unhappy that the pages for the calendar ended up being double-sided which i tried to see if it mentioned that anywhere and i could not find the information anywhere on the item page and was very disappointed as that was not at all what i expected. We plan on writing on the pages which will push through the back side and will look aweful. I will not be ordering again. I expected a higher value item compared to what i received. The size is perfect but the paper quality and that it is double sided was very disappointing.