website thubmnail of PrinterPix

PrinterPix

How would you rate PrinterPix?
grey star
grey star
grey star
grey star
grey star
Washington
1 review
0 helpful votes
Follow Ashley J.
Unfollow Ashley J.
Send Message
Share Review
Report Review

This was a gift for my mom, and she loved it!
October 17, 2024

This was a gift for my mom, and she loved it! The pictures were great quality, vibrant and just as it looked online. Extremely happy! Will definitely use again!

Date of experience: October 7, 2024
California
1 review
0 helpful votes
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

I am very pleasantly surprised at the quality of the calendars! The printing is sharp and the paper stock is great! I had read so many bad reviews AFTER I had sent the order, but I am very very happy!

Date of experience: September 30, 2024
California
1 review
0 helpful votes
Follow Daun B.
Unfollow Daun B.
Send Message
Share Review
Report Review

I love the product
November 3, 2024

I love the product. The book is high quality and we are very happy to have these memories preserved in this way.

Date of experience: October 24, 2024
Illinois
1 review
0 helpful votes
Follow J O.
Unfollow J O.
Send Message
Share Review
Report Review

This was a reorder due to 2 metal pictures came damaged. (No fault of PrinterPix; Fed Ex did not follow the big red stickers that stated: "Do Not Bend". Customer service was awesome and placed a reorder no questions asked. Great service! Will definitely order again.

Date of experience: August 16, 2024
Virginia
1 review
0 helpful votes
Follow Jerry B.
Unfollow Jerry B.
Send Message
Share Review
Report Review

1
September 26, 2024

1. Filling my simple order took much too long.
2. All photos were cropped to 5" x 7" inch size. This was unexpected and unwanted. What I expected and wanted was each photo to be printed with its maximum dimension set to 7". In several this would have led to some white space, which would have been all right.
3. Prints were rather muddy, not contrasty enough.

Date of experience: September 16, 2024
California
1 review
0 helpful votes
Follow Jennifer F.
Unfollow Jennifer F.
Send Message
Share Review
Report Review

The web site was having issues for a month with processing...
August 25, 2024
Updated review

The web site was having issues for a month with processing payments. So it took me 4 weeks of calling customer service before they could resolve the problem. My book also came with 2 extra blank pages in the front and 2 in the back. I used a razor to cut them out

Date of experience: August 15, 2024

This is the only site that I use to print photo books...
January 18, 2024
Previous review

This is the only site that I use to print photo books and Holiday cards.

Date of experience: January 18, 2024
Florida
1 review
0 helpful votes
Follow Dani Z.
Unfollow Dani Z.
Send Message
Share Review
Report Review

I've used PrinterPix to make custom photo blankets at least 6 times now and I am always pleased with the quality of the fabric and the quality of the print. I have given these blankets as gifts and they are always well received. The designer is easy enough to use as long

Date of experience: September 25, 2024
Mississippi
1 review
0 helpful votes
Follow Rebecca O.
Unfollow Rebecca O.
Send Message
Share Review
Report Review

Moving around the layout was a little confusing and frustrating since it automatically shifted pictures and I couldnt zoom in or out of where the picture was cut off. But overall the experience was good and it made a great gift.

Date of experience: September 24, 2024
Texas
1 review
0 helpful votes
Follow Joshua W.
Unfollow Joshua W.
Send Message
Share Review
Report Review

It took a few weeks to get what I ordered and the calendar I ordered was not what I received. All the pictures I spent much time placing were not in the correct order or right spots. I had pictures on certain dates that were not there. What I received was a calendar with the pictures I uploaded in random spots not even cropped in the right spots. I would like a refund or someone to reach out to me to make the calendar correctly. I was very excited to get the calendar after waiting weeks of waiting to give to my wife and very disappointed when I opened up the package.

Date of experience: September 30, 2024
Georgia
1 review
0 helpful votes
Follow Jon M.
Unfollow Jon M.
Send Message
Share Review
Report Review

Great communication for when the blanket would be delivered from order. Quality was excellent and my wife absolutely loved it for her birthday.

Date of experience: October 23, 2024
Oregon
0 reviews
0 helpful votes
Follow Jim S.
Unfollow Jim S.
Send Message
Share Review
Report Review

App works good, easy to navigate
October 16, 2024

App works good, easy to navigate. Pricing is deceptive however. Advertised prices include a discount for many of the same item purchase. A single photo book or photo calendar is very expensive.

Date of experience: October 6, 2024
Washington
1 review
0 helpful votes
Follow Winston H.
Unfollow Winston H.
Send Message
Share Review
Report Review

Customer service was poor due to the fact I was charged for shipping and informed it would be delivered by October 21st, 2024. However I did not have it delivered until November 4th,2024.

Date of experience: October 9, 2024
Arizona
1 review
0 helpful votes
Follow Jeanne R.
Unfollow Jeanne R.
Send Message
Share Review
Report Review

It was relatively easy to download pictures, arrange pictures. Quality of the photo books was very good. I placed a large order & was pleased with how quickly I received the order

Date of experience: October 14, 2024
Alaska
1 review
0 helpful votes
Follow Cassie W.
Unfollow Cassie W.
Send Message
Share Review
Report Review

Purchased from Groupon, paid the additional $25 for shipping. I didn't know what I was expecting, but it was lacking. And one of mine arrive damaged and bent. I didn't complain because I'm goin in a different direction with this print.

Date of experience: September 16, 2024
Illinois
1 review
0 helpful votes
Follow brian M.
Unfollow brian M.
Send Message
Share Review
Report Review

The print was washed out
November 2, 2024

The print was washed out.
The website required a different browser for payment
Service to resolve has been awful

Date of experience: October 23, 2024
South Carolina
1 review
0 helpful votes
Follow Paulette W.
Unfollow Paulette W.
Send Message
Share Review
Report Review

So far good returned first blanket have not received credit back yet but was told it would be refunded this week. Love the 2nd blanket just didn't like the fleece blanket too much white. Will order again thanks!

Date of experience: September 18, 2024
Colorado
1 review
0 helpful votes
Follow Kelli C.
Unfollow Kelli C.
Send Message
Share Review
Report Review

Phenomenal quality lush blanket with pristine, clear photographs! It was actually much higher quality than even expected and the gift was truly meaningful and well received.

Date of experience: October 10, 2024
New York
1 review
0 helpful votes
Follow Penne K.
Unfollow Penne K.
Send Message
Share Review
Report Review

The calendars were awesome
September 28, 2024
Updated review

The calendars were awesome. I ordered first and didn't think about the year because who would want one for 2024 because it's almost over. They sent two 2024 ones and I messaged them that it should be 2025, they gave me half off of printing them again, which I did but I think they should have reported them for free.

Date of experience: September 18, 2024

Both books were awesome!
May 7, 2024
Previous review

Both books were awesome! Giving them for birthdays!

Date of experience: April 23, 2024
South Africa
1 review
0 helpful votes
Follow Kuyper H.
Unfollow Kuyper H.
Send Message
Share Review
Report Review

Order arrived very late; I was lied to by various customer service agents about the status of the order; everything from "it's shipped" (it hadn't) to "there was a production delay" (there hadn't been) - utlimately, the order was due for delivery before the end of September, yet it only went into "dispatched" on Thu Sept 26. However, on Mon Sep 30 it was still in "dispatched" state, but USPS were still not in receipt of the package. I called multiple times on Tue Oct 1, after multiple agents, supervisors & managers had "promised to call me back" (none did) because the package had still not started moving. The package finally arrived on Oct 4th (obviously as a result of me lighting major fires to get it moving) - this was an EXTREMELY frustrating experience, for a time-sensitive delivery that originally had plenty of spare time. In the end, it made it a few days before I left the country to take it as a gift.

I was promised a refund on the shipping, for my troubles, which I never received.

Not likely to be a repeat customer. Which is a shame, because the actual book was great, but not worth the fight and frustration to have it shipped per the promise date.

Date of experience: October 17, 2024
Minnesota
1 review
0 helpful votes
Follow Marilyn I.
Unfollow Marilyn I.
Send Message
Share Review
Report Review

The website was intuitive and self explanatory
August 20, 2024

The website was intuitive and self explanatory. The backgrounds were good, a few more softer without patterns would be appreciated. So the background doesn't compete with the images. All said, an excellent book building experience. THANK YOU! I'll be back!

Date of experience: August 10, 2024

Overview

PrinterPix has a rating of 3.5 stars from 4,837 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrinterPix most frequently mention great quality, photo book and long time. PrinterPix ranks 2nd among Photo Printing sites.

service
257
value
232
shipping
241
returns
140
quality
192
This company does not typically respond to reviews

Instant Feedback

15,263 reviews
+282