Freelancer

I want to thank Jonny for the precise and professional presentation of the Preferred Freelancer Program (PFP) guidelines and Service Level Agreement. Jonny explained the rules thoroughly, including the restrictions on off-site communication, subcontracting, and direct access to client systems. He ensured I understood the importance of keeping all communication and collaboration strictly within the Freelancer platform and provided concrete examples to clarify what is and isn't allowed. He was patient and detailed, giving me the time to carefully read and understand the material before continuing. Thanks to Jonny's guidance, I feel confident I can comply with the program's requirements and deliver work under the proper conditions.

I had a billing issue that caused me quite a bit of stress, but thanks to Pearl V., it was resolved quickly and efficiently. From start to finish, Pearl was professional and demonstrated genuine empathy for my situation, which made the whole experience much less frustrating. She communicated clearly and kept me informed throughout the process. It's rare to find customer service representatives who truly care and go the extra mile, but Pearl definitely did. I'm very grateful for her help and patience. Overall, an excellent customer service experience that I would highly recommend!

I recently contacted Freelancer support regarding an unexpected automatic membership renewal charge. I was assisted by Hope, who was very understanding and helpful throughout the process. She listened to my concern patiently, explained the situation clearly, and assured me that my refund request would be reviewed. I really appreciate her quick response and professional attitude. It made me feel heard and supported. Thank you, Hope, for your assistance – I hope to see the refund processed soon.

The freelance verification interview was a smooth and professional process that truly enhances credibility. The interviewers were polite, knowledgeable, and well-prepared, making the experience feel structured yet welcoming. The questions were relevant to my industry, allowing me to demonstrate my expertise and skills confidently.
I appreciated how transparent the process was—each step was clearly explained, ensuring that there were no surprises. The verification adds an extra layer of trust to freelance profiles, making it easier for clients to recognize legitimate professionals. Overall, I found the experience valuable and would highly recommend it to freelancers looking to boost their credibility and stand out in a competitive market.

I've had a great experience using Freelancer. The platform is easy to navigate, and it connects me with clients from all over the world. Posting and bidding on projects is simple, and communication tools make collaboration smooth. I also appreciate the milestone payment system, which adds a layer of security for both parties. So far, I've completed several successful projects and look forward to doing more. Highly recommended for both freelancers and employers!

I faced an issue where a client abandoned the project after awarding it. There was no milestone created, and I was worried about losing my project fee. I reached out to Freelancer support and received a quick, polite, and professional response. Within minutes, they investigated and refunded my $5 project fee without any hassle or negative feedback. Really impressed with the way the support team handled everything so smoothly. Thanks again!

My experience with Freelancer.com has been very positive so far. The platform has helped me connect with serious clients and take on professional projects that match my skills. Being part of the Preferred Freelancer Program has opened new doors and added credibility to my profile. I appreciate the support from Recruiters and the tools available to manage projects efficiently. I look forward to growing more on the platform and maintaining a high level of service.

I had the pleasure of interacting with Xavier B through Freelancer.com's support. From the beginning, Xavier showed professionalism, patience, and a genuine willingness to help. He guided me step-by-step, resolved my issues efficiently, and stayed with me until everything was fully sorted. His friendly attitude and quick responses made the whole experience smooth and stress-free. Thank you, Xavier B, for your outstanding support – you truly made a difference! 🌟

I had the opportunity to take the verification interview to become a Verified Freelancer.
The interviewer was very kind, patient, and supportive throughout the process.
They carefully guided me, gave me enough time, and took the effort to understand my skills and work experience. Even though my English was not perfect, they showed great understanding and gave me the chance to prove myself.
I sincerely appreciate the fairness and professionalism shown during the interview. Even across countries and languages, they didn't give up on truly recognizing my abilities.
Thank you very much for this valuable opportunity!

My experience with Freelancer has been positive overall. The platform offers a wide range of skilled professionals, making it easier to find the right talent for my projects. Communication was generally smooth, and the freelancers I worked with demonstrated good expertise and delivered work on time. The interface is user-friendly, which helped me manage the project efficiently. There were occasional challenges with coordinating timelines and clarifying project details, but these were resolved quickly through clear communication. Customer support was responsive when I needed assistance. I would recommend Freelancer to others looking for reliable freelance professionals, especially for short-term and specialized projects.

I'm truly impressed with the support I received from the Freelancer staff during my recent project. Being selected for the Preferred Freelancer Program is an honor, and the onboarding process was smooth and professional. I want to especially thank Mary, who guided me through every step with clarity, patience, and professionalism. Her assistance made a big difference and ensured I understood the process and benefits clearly. The team's responsiveness and commitment to quality help create a positive experience for both clients and freelancers. Looking forward to more great projects through this platform. Thank you!