Freelancer has a rating of 4.7 stars from 19,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.
I was interviewed by Russell V. to receive my verify badge on my account. She was very friendly. The interview questions seemed appropriate for my level of experience; challenging but answerable. The process gave me confidence that the verified badge is an excellent form of legitimacy.
The meeting started on time, given points that refreshed knowledge and helped understanding about the program.
Also, answered my queries.
The experience was great!
Criselda helped me close my Freelancer account. The five stars are for her. Freelancer platform doesn't deserve even 1 star. They don't verify buyers.
I had issue with English Exam and Margaux S Helped me resolved it, the time of the exam was supposed to be 40 min and it only lasted for 10 min and I got timed out, I complained to Margaux and he refund my $5 which further increased my trust in the system here. Thank you Margaux
Russell V. has been patient and helpful during this interview despite my accent and my English knowledge. I'd enjoy having another interview with him if the opportunity arises again.
He was quick to respond. Had impeccable english and he also resolved my issues, and answered additional queries that i had.
Hope the guy gets a raise some day!
Quick and painless process. Was happy to see that the verification process does include ensuring client has proper experience and knowledge of skills listed.
Jonny was professional polite and patient. He took his time to explain everything needed for the program to me and answered my questions carefully. I had a great experience with him/her.
The verification process in Freelancer.com conducted by Russell V was smooth and professional. Though I had a little issue in my connection the interviewer responded without hesitations. Thank you so much.
I was having an issue related with withdrawing my founds, but Selma T. From the Freelancer Team helpedme and solved my problem. Amazing support Team. Thank you!
Nicola R was very helpful in helping me with the withdrawal from my old, deactivated account. She answered my questions and provided links to help me complete it.
Margaux S was really helpfull while experiencing some problems while calling a client, this means a lot because for me to give my clients the most convenient experience is really important
Thanks
I have not used all features by now, but everything I used worked well. I like to mention the thorough verification process which gives profiles a high credibility.
I recently had the privilege of becoming verified on freelancer, and I couldn't be more impressed! From start to finish, everything was handled with the utmost professionalism. The team was clear, courteous, and communicated effectively, ensuring I knew exactly what to expect throughout the entire process of becoming verified.
The entire experience was incredibly easy. The platform was intuitive and user-friendly, making freelancer a breeze to navigate. I didn't feel overwhelmed at any point, and I appreciated how streamlined everything was.
Overall, I highly recommend freelancer to anyone looking for a professional, easy, and fast solution to finding freelance projects. It's a game-changer!
I had a great experience. Angle was friendly and helped me resolve my issue. He walked me through the steps for cancelling my membership fee and ensured my refund was processed smoothly. Overall, he made the entire process smooth and was a pleasure to talk to.
Thank you, thank you so much.
I would like to thank Russel V for his professionalism during my verification interview. He was consistently clear, polite, and friendly throughout the process. Being interviewed for verification was more involved than I initially realized, and I wasn't sure what to expect. However, Russel's approach put me at ease, allowing me to successfully complete the verification process.
I had a fantastic experience using Freelancer. Communication was smooth, and the project was completed on time and within budget. The payment system is secure, and I was always informed about the progress. Overall, a highly efficient platform that delivered quality results.
I had a chat with Heidi P.
She was very helpful and quick to respond. She identified the problem and said she would take action to resolve it for me.
Thank you!
I'm truly grateful for the seamless Freelancer Verified process. The team was professional and supportive, making everything clear and easy. Special thanks to Russell V. for his patience and assistance! This verification adds great value to my profile, and I appreciate the excellent service.
I had a great experience with Freelancer's support. The process was smooth, and the representative, Russell V., was helpful and professional. My issue was resolved quickly, and I appreciate the prompt assistance. Would recommend!
Answer: It is a PR platform that enables scammers to appear legitimate or verified. Freelancer doesn't care. They get a sizeable commission no matter if the posting is legitimate or not. Example: A fake ebook listing. Needs author to write 50000 words for US$ 2000. Unwitting freelancer bids and is 'awarded project' with message saying hurry up and accept. Once accepted, freelancer takes 'project fee' while you get tied up in their help callcenter trying to recoup not only the fee but potentially the fake employer gleaned from you using their platform. This site will be in the news soon. Trust me.
Answer: Hi Dejan. This happened to me in 2014, I lost a lot of money too, I withdrew the money on a Wednesday after the client had paid me $1000 in full. Then the next day, Thursday, I got a message that my withdrawal request was cancelled and the money reversed back to employer. My account was suspended and when I asked why, I was told that the employer looked like he was fraudulent and that the money might be fraud. Up to date, I am still bitter, angry and sad over that $1000 but I never got it back and Freelancer closed the person's account and that was that. So I hope this answers some of your questions and I am deeply sorry for your loss after such hard work. All the best
Answer: Freelancer.com focused on employer only, they just want as many employer and project as they can regardless of their country, verification status and deposits. However all the restriction is for employee. This is the reason Freelancer didn't stop them to post project without deposit. Almost 90% projects are fake (either posted by freelancer itself or fake/fraud employers). You have to be careful. Keep following things in mind will prevent you from fraud much. 1. Don't work for Employers from India/Bangladesh/Sri Lanka/Nigeria/Israel 2. Don't work for Employers whose name looks like Indian 3. Once the project is awarded to you, don't accept it unless the employer created initial milestone. Wait for at least 12 hours after milestone creation then accept it. 4. Ask for release step by step, don't work on next milestone unless previous is not released 5. Withdraw money from freelancer as fast as you can.
Answer: You can't say its fake but at the same time you can't just trust it fully. My point here is: people do get things done for the price but when it comes to money/payment, you can not trust freelancer. Sometimes it gets reversed from your account and you won't even get a satisfactory reason for it. I suffered a loss of 900 USD. All I get to hear that employer had some account issues and we can not disclose this any further. If you looking to work as a freelancer, go odesk or upwork and any other site first and then freelancer.com. Small incident: I worked for a client, designed the logo got the parent for it. Next day when looged in, my account showed negative balance ( payment reversed). Support: employer have acc. Issues Client: never came back or responded to any mails. Result: I worked and still in debt.
Answer: Dispute it with PayPal! Another beautiful example of why everyone hates Freelancer.
Answer: Freelancer is scam. I have very bad experience recently. "The payments you've received from your employer "-----------" were reversed due to their account issues. As a result, their account was closed" Lost over 800$. Freelancer also keep the fee for this job! Their support never answer. SCAM
Answer: Agree, do not use credit card details - freelancer is a terrible organisation when it comes to finances - they just debit your card at will, no warning, no opportunity to review the transaction, no notification of the charge - you just find out once you get your bank statement. Be very, very wary of this company - not saying their dodgy, BUT they are very devious when it comes to transactions. I think their motto is - "debit any time, just don't tell them and they wont complain"
Answer: Contact Paypal and file a dispute. I got a refund for the monthly amount that they should not have charged me for.
Answer: Good afternoon Rostyslav, unfortunately this has happened to most users of Freelancer including people who have been awarded projects. Ensure that you do not start any work or event accept a project until the following criteria have been met: 1. Project awarded 2. Initial milestone/deposit created 3. Client agrees to release the first payment immediately after you accepting the project. If they are unable to do this, tell then politely that you are unwilling to start on the project and keep looking for honest, legitimate clients. Be careful at all time on this website, even if you do vey thing by the book and the client still doesn't pay, the Freelancer support team will not help you. It is left to you to contact the client and chase the payment even of they delete their account.
Answer: Don't share you card. Use Paypal. First of all don't use freelancer they are scammers.