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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,020 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,103
value
960
shipping
657
returns
743
quality
967
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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Washington
1 review
0 helpful votes
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Verified Interview
April 6, 2025

I was interviewed by Russell V. to receive my verify badge on my account. She was very friendly. The interview questions seemed appropriate for my level of experience; challenging but answerable. The process gave me confidence that the verified badge is an excellent form of legitimacy.

Date of experience: March 12, 2025
India
1 review
0 helpful votes
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Preferred Programing Joining - Chat
April 10, 2025

The meeting started on time, given points that refreshed knowledge and helped understanding about the program.
Also, answered my queries.

The experience was great!

Date of experience: March 31, 2025
Albania
1 review
0 helpful votes
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Fast, precise.
February 24, 2025

Criselda helped me close my Freelancer account. The five stars are for her. Freelancer platform doesn't deserve even 1 star. They don't verify buyers.

Date of experience: February 14, 2025
Japan
1 review
0 helpful votes
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I had issue with English Exam and Margaux S Helped me resolved it, the time of the exam was supposed to be 40 min and it only lasted for 10 min and I got timed out, I complained to Margaux and he refund my $5 which further increased my trust in the system here. Thank you Margaux

Date of experience: April 14, 2025
France
1 review
0 helpful votes
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Russell V.
March 1, 2025

Russell V. has been patient and helpful during this interview despite my accent and my English knowledge. I'd enjoy having another interview with him if the opportunity arises again.

Date of experience: February 19, 2025
India
1 review
0 helpful votes
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Excellent customer support
April 13, 2025

He was quick to respond. Had impeccable english and he also resolved my issues, and answered additional queries that i had.
Hope the guy gets a raise some day!

Date of experience: April 3, 2025
Montana
1 review
0 helpful votes
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Review with Russell
February 15, 2025

Quick and painless process. Was happy to see that the verification process does include ensuring client has proper experience and knowledge of skills listed.

Date of experience: February 5, 2025
Nigeria
1 review
0 helpful votes
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Review for Jonny
April 12, 2025

Jonny was professional polite and patient. He took his time to explain everything needed for the program to me and answered my questions carefully. I had a great experience with him/her.

Date of experience: April 2, 2025
India
1 review
1 helpful vote
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The verification process in Freelancer.com conducted by Russell V was smooth and professional. Though I had a little issue in my connection the interviewer responded without hesitations. Thank you so much.

Date of experience: December 21, 2024
BO
1 review
0 helpful votes
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Amazing assistance from Selma T.
April 4, 2025

I was having an issue related with withdrawing my founds, but Selma T. From the Freelancer Team helpedme and solved my problem. Amazing support Team. Thank you!

Date of experience: March 25, 2025
New Hampshire
1 review
0 helpful votes
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Great Service
February 16, 2025

Nicola R was very helpful in helping me with the withdrawal from my old, deactivated account. She answered my questions and provided links to help me complete it.

Date of experience: February 6, 2025
Mexico
1 review
0 helpful votes
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Help with call features
April 25, 2025

Margaux S was really helpfull while experiencing some problems while calling a client, this means a lot because for me to give my clients the most convenient experience is really important
Thanks

Date of experience: April 15, 2025
Germany
1 review
0 helpful votes
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Serious and professional
March 8, 2025

I have not used all features by now, but everything I used worked well. I like to mention the thorough verification process which gives profiles a high credibility.

Date of experience: February 26, 2025
California
1 review
0 helpful votes
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Professional Easy and Fast
April 6, 2025

I recently had the privilege of becoming verified on freelancer, and I couldn't be more impressed! From start to finish, everything was handled with the utmost professionalism. The team was clear, courteous, and communicated effectively, ensuring I knew exactly what to expect throughout the entire process of becoming verified.
The entire experience was incredibly easy. The platform was intuitive and user-friendly, making freelancer a breeze to navigate. I didn't feel overwhelmed at any point, and I appreciated how streamlined everything was.
Overall, I highly recommend freelancer to anyone looking for a professional, easy, and fast solution to finding freelance projects. It's a game-changer!

Date of experience: March 12, 2025
India
1 review
1 helpful vote
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Really Helpful, I Appreciate
January 13, 2025

I had a great experience. Angle was friendly and helped me resolve my issue. He walked me through the steps for cancelling my membership fee and ensured my refund was processed smoothly. Overall, he made the entire process smooth and was a pleasure to talk to.
Thank you, thank you so much.

Date of experience: January 3, 2025
GB
1 review
0 helpful votes
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Freelancer Verification Interview Review
January 11, 2025

I would like to thank Russel V for his professionalism during my verification interview. He was consistently clear, polite, and friendly throughout the process. Being interviewed for verification was more involved than I initially realized, and I wasn't sure what to expect. However, Russel's approach put me at ease, allowing me to successfully complete the verification process.

Date of experience: December 31, 2024
India
1 review
0 helpful votes
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Excellent Service and User-Friendly Platform
January 9, 2025

I had a fantastic experience using Freelancer. Communication was smooth, and the project was completed on time and within budget. The payment system is secure, and I was always informed about the progress. Overall, a highly efficient platform that delivered quality results.

Date of experience: December 30, 2024
1 review
0 helpful votes
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Good and fast response
April 23, 2025

I had a chat with Heidi P.
She was very helpful and quick to respond. She identified the problem and said she would take action to resolve it for me.
Thank you!

Date of experience: April 13, 2025
Saudi Arabia
1 review
0 helpful votes
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Grateful for a Smooth Experience
April 6, 2025

I'm truly grateful for the seamless Freelancer Verified process. The team was professional and supportive, making everything clear and easy. Special thanks to Russell V. for his patience and assistance! This verification adds great value to my profile, and I appreciate the excellent service.

Date of experience: March 11, 2025
Utah
1 review
0 helpful votes
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Smooth and Efficient Support
April 6, 2025

I had a great experience with Freelancer's support. The process was smooth, and the representative, Russell V., was helpful and professional. My issue was resolved quickly, and I appreciate the prompt assistance. Would recommend!

Date of experience: March 13, 2025