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Freelancer

Overview

Freelancer has a rating of 4.7 stars from 19,019 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Freelancer most frequently mention support team, customer service and great experience. Freelancer ranks 1st among Freelancing sites.

service
1,103
value
960
shipping
657
returns
743
quality
967
This company responds to reviews on average within 5 days
How would you rate Freelancer?
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India
1 review
1 helpful vote
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Really Helpful, I Appreciate
January 13, 2025

I had a great experience. Angle was friendly and helped me resolve my issue. He walked me through the steps for cancelling my membership fee and ensured my refund was processed smoothly. Overall, he made the entire process smooth and was a pleasure to talk to.
Thank you, thank you so much.

Date of experience: January 3, 2025
GB
1 review
0 helpful votes
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Freelancer Verification Interview Review
January 11, 2025

I would like to thank Russel V for his professionalism during my verification interview. He was consistently clear, polite, and friendly throughout the process. Being interviewed for verification was more involved than I initially realized, and I wasn't sure what to expect. However, Russel's approach put me at ease, allowing me to successfully complete the verification process.

Date of experience: December 31, 2024
India
1 review
0 helpful votes
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Excellent Service and User-Friendly Platform
January 9, 2025

I had a fantastic experience using Freelancer. Communication was smooth, and the project was completed on time and within budget. The payment system is secure, and I was always informed about the progress. Overall, a highly efficient platform that delivered quality results.

Date of experience: December 30, 2024
1 review
0 helpful votes
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Good and fast response
April 23, 2025

I had a chat with Heidi P.
She was very helpful and quick to respond. She identified the problem and said she would take action to resolve it for me.
Thank you!

Date of experience: April 13, 2025
Utah
1 review
0 helpful votes
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Smooth and Efficient Support
April 6, 2025

I had a great experience with Freelancer's support. The process was smooth, and the representative, Russell V., was helpful and professional. My issue was resolved quickly, and I appreciate the prompt assistance. Would recommend!

Date of experience: March 13, 2025
Kuwait
1 review
0 helpful votes
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A good video meeting with Russell V.
December 30, 2024

I had an excellent and highly informative experience with Russell V. during the freelancer.com verification process. He was incredibly helpful and a genuinely kind person. The interview questions were clear and objective.

Date of experience: December 20, 2024
Morocco
1 review
1 helpful vote
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Excellent support from Magenta
January 2, 2025

I had the pleasure of receiving assistance from Magenta, and I am beyond impressed with the level of service provided. From the very beginning, Magenta was professional, attentive, and understanding of my issue. They took the time to thoroughly explain the solution, answered all of my questions, and resolved the problem quickly and efficiently. Their patience and expertise made a stressful situation so much easier to handle.

Thank you, Magenta, for going above and beyond! I truly appreciate the outstanding support, and I am now a loyal customer because of it.

Date of experience: December 23, 2024
Mauritius
1 review
0 helpful votes
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Freelancer Chat support
February 16, 2025

Your chat support has been excellent. I raised a couple of issues over course of the last two weeks and all of them have been resolved super fast and efficiently. Brilliant

Date of experience: February 6, 2025
Georgia
1 review
0 helpful votes
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Interview about Rising shine with Freelancer
December 28, 2024

Had a very good experience with Johnny T. Who helped to understand what rising shine freelancer. The whole interview went very well on site. I have been working with Freelance.com for many years and am really enjoying working with this platform.

Date of experience: December 18, 2024
Bangladesh
1 review
0 helpful votes
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Outstanding Experience!
January 7, 2025

I am extremely pleased with the prompt and efficient service provided by the support team in verifying my account identity. Their swift response and professionalism exceeded my expectations, ensuring a smooth and hassle-free process. I greatly appreciate their dedication and support.

Date of experience: December 28, 2024
Vermont
1 review
0 helpful votes
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Not user friendly
March 10, 2025

Kept $26 of fees and made me ask to get a refund. Freelancer is worst solution, except for alternative. As soon as im aware of a competing service im switching

Date of experience: February 28, 2025
Australia
1 review
0 helpful votes
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Handover incomplete
March 13, 2025

Project was incomplete as the freelancer i had hired was no longer available.
The team at freelancer helped me resolve this issues in a timely fashion.

Date of experience: March 3, 2025
Italy
1 review
0 helpful votes
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Excellent assistance
April 6, 2025

During the interview for my verification process, Russell V. assisted me with patience and politeness. All my questions were answered quickly and precisely. Thank you, Russell.

Date of experience: March 13, 2025
Bangladesh
1 review
0 helpful votes
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Quick response
April 27, 2025

I really like this service freelancer. Com. I got a quick solution for got problem. The support is very helpful and kind. I really enjoy communicating with them. Thank you.

Date of experience: April 18, 2025
Mexico
1 review
0 helpful votes
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Best service ever
April 23, 2025

Thank u, for making this easy as someone who doesnt have experience at any of this and the account. I'm so grateful because there wasn't any confusions or problems

Date of experience: April 13, 2025
Egypt
1 review
0 helpful votes
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My review for the support (Jayce L.)
February 17, 2025

Clear and professional. They confirmed the handover continues after the contest ends and that the prize will be released in 14 days if no issues arise.

Date of experience: February 7, 2025
Ohio
1 review
0 helpful votes
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Interview with Russell V. from Freelancer.com
March 9, 2025
Updated review

I had a 15 min wonderful meeting with Russell V. who was professional and yet challenging. He asked relative questions about my work and experience in freelancer.com and even

Date of experience: January 27, 2025

Russel V.
March 9, 2025
Previous review

I had a 15 min wonderful meeting with Russel who was professional and yet challenging. He asked relative questions about my work and experience in freelancer.com and even specific questions about what softwares I use how i engage my clients and creations. I was shocked in the beginning but understood his professionalism later on.

Date of experience: January 27, 2025
Colombia
1 review
0 helpful votes
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Really nice attention
February 23, 2025

I had an excellent experience with Criselda, who helped me in a friendly way and solved my doubts with a lot of patience. She was really an excellent support. Thank you very much.

Date of experience: February 13, 2025
GB
1 review
0 helpful votes
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Danette O
April 1, 2025

Great Service and great help. Was able to solve my issue instantly and was very professional. Good enough for me to take my time to write this positive review which is saying a lot.

Date of experience: March 22, 2025
Georgia
1 review
0 helpful votes
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Non-responsive client issue
April 18, 2025

I had a client that had been non-responsive for 72 hours. I went to the support/help chat, and Margaux answered. She was extremely helpful and dealt with the issue with alacrity.

Date of experience: April 8, 2025