Car Computer Exchange
business logo of Car Computer Exchange

Car Computer Exchange

Overview

The company enjoys a generally positive reputation, with customers frequently praising the quality and reliability of their products, as well as the straightforward ordering process. Many appreciate the prompt functionality of the parts received and the helpfulness of customer service representatives. However, common concerns include slow shipping times and occasional communication issues, particularly regarding the need for specific vehicle information before placing orders. While some customers experienced delays and minor product imperfections, overall satisfaction remains high, indicating a strong commitment to customer service and product excellence despite logistical challenges.

This summary is generated by AI, based on text from customer reviews

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2,043 reviews
How would you rate Car Computer Exchange?
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South Carolina
1 review
0 helpful votes
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So Far So Good 😊
May 15, 2025

Wasn't sure of ordering a truck computer offline. Arrived fast and was packaged well. Put the computer into today and had the keys reprogrammed. Started right up and no codes were found. Will be driving it to see if all holds up and no codes pop back up.

Date of experience: May 5, 2025
Tennessee
2 reviews
0 helpful votes
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Fast, Easy, and Ready to Install
May 8, 2025
Updated review

This transaction worked seamlessly. The car dealership didn't have access to a new part, so Car Computer Exchange shipped me a preprogrammed part quickly. The part worked flawlessly. I highly recommend this company.

Date of experience: April 28, 2025

I have ordered the part
April 28, 2025
Previous review

I have ordered the part. They asked for a survey. I have yet to receive the PCM and haven't dealt with their reps yet. The ordering process was easy, and I am looking forward to the rest of the experience. 5 STARS thus far.

Date of experience: April 18, 2025
Washington
1 review
0 helpful votes
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No call back
May 11, 2025

Prior to ordering the remanufactured computer for my 2006 Jeep Commander, I called and asked to speak to someone who could answer my questions. The lady who answered the phone could not answer my questions and seemed put out when I asked if I could speak with someone who would be able to answer. She then took my name and number. I never received a call back. I decided to go ahead and order a PCM anyway and my Jeep ran fine after installing the computer.

Date of experience: May 1, 2025
Virginia
1 review
0 helpful votes
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Over promised and under delivered
June 4, 2025

What started out to be a week turn into two weeks hard to tell a customer that they keep messing you around between shipping and the manufacturer of being so rude when I called for help on the product and data for delivery the person I talked to was so rude for that reason I will not buy another computer from this company or they'll never get my money again thanks to their rudeness and under love delivering I would recommend someone else going somewhere else

Date of experience: May 25, 2025
Georgia
1 review
0 helpful votes
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Temporarily satisfied
May 2, 2025

I spoke with no one and got no emails informing the status of my unit no my notification when shipped and had my order. Was actually starting to think it was a scam. Wish they had kept me informed of everything as the computer was getting programmed. Also thought I was supposed to to ship mine back but didn't receive a shipping label.

Date of experience: April 23, 2025
Oklahoma
1 review
0 helpful votes
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Good Product & Online Service
May 2, 2025

"I recently used an online car computer exchange service, and the process was very straightforward. The website was easy to navigate, and I was able to order the replacement computer quickly. The shipping was fast, and the new part worked perfectly once installed. Everything was handled online, so there was no need for phone calls or in-person visits. Overall, a smooth and hassle-free experience. Highly recommend for anyone needing a car computer replacement!"

Date of experience: April 17, 2025
Oklahoma
1 review
0 helpful votes
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Works great
May 25, 2025

Really satisfied with the product. Price was good plug and play was awesome. Shipping a little slow.

Date of experience: May 15, 2025
Washington
1 review
0 helpful votes
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ECM seems to be the correct part
May 29, 2025
Updated review

Very quick delivery. Seems to be the correct part. Once it was installed, the car started up first click of the key.

Date of experience: May 19, 2025

It took a little bit to be sure I was getting the right...
April 15, 2025
Previous review

It took a little bit to be sure I was getting the right part, I think I have.

Date of experience: April 5, 2025
New York
1 review
0 helpful votes
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Excellent
May 17, 2025

Great people to work with thank you for the computer an hour recommend you to other people when it comes time to

Date of experience: May 7, 2025
Washington
1 review
0 helpful votes
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Great product works awesome
May 12, 2025

Ordering needs to be more specific so you dont order the wrong computer like I did but otherwise good experience

Date of experience: May 2, 2025
California
1 review
0 helpful votes
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Ran before, now does not.
May 9, 2025

Sent off to correct a PCM issue, with loss of signal. Once returned, vehicle will crank, but does not start, when it ran before rebuild.

Date of experience: April 29, 2025
Utah
1 review
0 helpful votes
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2007 ford explorer
May 18, 2025

Fast, sure hope this fixes it, 2007 ford computers are no longer available this is the only way

Date of experience: May 8, 2025
Pennsylvania
1 review
0 helpful votes
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02 Ram
May 26, 2025

So Far So Good Seems to be working ok. Time Will tell. Thats all for now.

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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WHY REPLACE WHEN YOU CAN REPAIR!
March 23, 2025

Quick and easy, we'll plug it in when it gets here, no screwing around with programming or PATS, and customer will be on their way! Then we send our old fubar module back to them then.

Date of experience: March 27, 2025
Ohio
1 review
0 helpful votes
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Satisfied
May 22, 2025

I was very happy and I'd use them again. The experience was very easy

Date of experience: May 12, 2025
Georgia
1 review
0 helpful votes
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PCM for 02 Dodge Dakota
May 1, 2025

Service was good, took a longer than expected to received. However, it was shipped and arrived on dates promised.

Date of experience: April 21, 2025
South Carolina
1 review
0 helpful votes
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2014 Jeep Patriot ECM
April 13, 2025

The replacement ECM worked great... it is truly plug and play.

Only reason they didn't get the 5th star was the time from order to shipping center seemed slow, once it was shipped it arrived a day early (next day). Placed order on a Monday around 11 am on a Monday and item wasn't shipped until the following Monday.

Date of experience: March 17, 2025
New Jersey
1 review
0 helpful votes
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Needed to order a PCM
May 17, 2025

Just received product and have not installed it yet. So far experience has been good

Date of experience: May 7, 2025
Minnesota
1 review
0 helpful votes
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Simple plug and play
May 15, 2025

Followed the included directions and as soon as the new unit was installed it started right up.

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Their process is very straightforward and easy to follow. When multiple units may be available they ensure you get the number off the original along with your VIN. I followed their easy to follow step by step instructions and my Liberty started up and purred. However on my second test drive a similar misfire condition started. In my original Liberty PCM it was a cylinder #4 misfire and ionization problem, the replacement has the same problem except it indicates the #2 cylinder. I sent the replacement back for them to analyze and am waiting for a replacement.

Date of experience: March 12, 2025