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6pm

How would you rate 6pm?
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DO
1 review
10 helpful votes
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All fakes plastic!
January 12, 2018

Bought Coach sneakers and 2 Steve Madden bags. They where al fakes. Plastic, uncomfortable, badly made, low quality. Never buying or recommending this site. It's a hoax!

Date of experience: January 12, 2018
Georgia
1 review
1 helpful vote
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BLACK FRIDAY DEAL SCAM
November 4, 2017

I have been eyeing a couple of shoes on 6pm and have noticed that the price had been increasing everyday for about a week. One pair went from $231 to $338. How coincidental that theses REDICOULOUS INCRESAES occur just a few weeks prior to their Black Friday 15% off site-wide sale.
NOT COOL 6PM. Consumers arent as stupid as you would hope.

Date of experience: November 4, 2017
Justin F. 6pm Rep
over a year old

Thank you for the feedback and allowing us to provide more information regarding our sales policies. We are a deals site and as such, we have daily and weekly sales and specials. Our prices do fluctuate but we would not intentionally raise prices for a specific deal or sale. Our pricing is still below MSRP and we sincerely apologize for any confusion or disappointment regarding the pricing of the item you were looking at. Thank you and please reach out to us if you have any additional questions or concerns.

Nigeria
1 review
9 helpful votes
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TERRIBLE...
April 26, 2014

TERRIBLE... SOMETHING FISHY IS GOING ON HERE. I am an avid buyer of dresses from Tahari, London times, Calvin klein, Jessica Howard, etc. this I have been doing for many years. I was introduced to 6pm.com recently and was attracted to their almost ridiculously-low prices for dresses. So, I order 6 dresses: Nine West, London Times, connected Apparel, at the unbelievable price of roughly $25 dollars for each dress. Holding my breathe and hoping it would be the real McCoy.
As I brought the dresses out the packaging, my heart sank at what I saw. The London times dresses just shoved into plain, plastic bags, the others tackily packed; BUT WORST OF ALL, THE DRESSES LOOKED LIKE CHEAP IMITATIONS OF THE ORIGINAL BRANDS! ( and mind you, I KNOW ORIGINAL!) I was so dissapointed and really dont understand how this can be allowed to go on a place like america, with all the controls and regulations... BTW, I couldnt return them coz I couldnt make the returns window.

Date of experience: April 26, 2014
Rhode Island
12 reviews
55 helpful votes
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I wrote to the BBB about them. They would not take shoes back that were MUCH narrower than a nornal width. I could not wear them. I will never use them again. Stick with DSW or Zappos!

Date of experience: November 13, 2010
Canada
2 reviews
10 helpful votes
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I was going to buy, now for sure after so many bad reviews they lost their customer, thank you for saring, you saved at least one custome from trouble, thank you

Date of experience: August 25, 2015
Georgia
1 review
0 helpful votes
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I ORDER A LOT OF ITEMS FROM AMAZON AND THIS TIME I ORDERED A PAIR OF MERRELL BOOTS THAT I NEEDED FOR WORK AND AMAZON PROCESSED MY ORDER FROM 6PM AND WHEN THEY CAME IN THEY WAS A SET OF USED BOOTS WAITED A WEEK FOR THEM TO COME IN NOW I'M HAVING TO RETURN THEM TO AMAZON AND WAIT ON MY MONEY BACK. A customer service representative sento me a response and I I called the 6PM toll free number and spoke took a lady named Paulline and explained what happen and it took about 30 minutes but she fixed my issue and I ordered another pair of boots and they came in the next edition day. Thank you Paulline and 6PM shoes for fixing my issue great work

Date of experience: February 5, 2017
Justin F. 6pm Rep
over a year old

Hi! We are sorry to hear about your experience. This is not the level of quality we want to offer our customers. If you have received a used or defective item, please call us so we can resolve this. Thank you! 1.888.676.2660

Florida
1 review
2 helpful votes
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TOTAL RIP OFF
March 14, 2018

I bought a pair of Vionic flats from 6pm and had to return due to sizing. It cost me $8.95 to return! Amazon and every other online retailer offers FREE let me repeat FREE returns. TOTAL SCAM!

Date of experience: March 14, 2018
Justin F. 6pm Rep
over a year old

Hi Nancy - we are sorry for any misunderstanding regarding our return policy. We are a deals site and in an effort to keep our pricing as low as possible, we do not offer prepaid labels. You can find out more about our return policy here: https://www.6pm.com/return-questions

South Carolina
2 reviews
1 helpful vote
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Great site!
October 21, 2017

I have only purchased shoes 4 different times. The prices wer great for quality shoes Halfinger wool shoes and Aasics walking sport shoes... all quality and still wearing them. Speedy deliveries!

Date of experience: October 21, 2017
Justin F. 6pm Rep
over a year old

Thanks for the shout out, Martha! We appreciate you!

Montana
1 review
0 helpful votes
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Charge return
September 9, 2023

I bought two itemns for $48 and I have to return it, So UPS charge me $29 for delivery.
It is ridiculous.

Date of experience: September 9, 2023
Justin F. 6pm Rep
over a year old

Hello Alexandra,
I sincerely apologize for any confusion or disappointment regarding our return policy. We are a deals site and in an effort to keep our pricing as low as possible, we do not offer prepaid labels for returns. You can find out more about our return policy here: https://www.6pm.com/return-questions.

I hope that you can give us another chance. Thank you for your feedback. Please contact us at: https://www.6pm.com/contact-us

With Regards,
6pm.com

Illinois
2 reviews
0 helpful votes
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Nice
August 10, 2017

Good Website for online puchasing Clothes and shoes and many more things. Delivery is also Fast, i bought Woodland shoes for me and the quality is very Good.

Date of experience: August 8, 2017
California
1 review
3 helpful votes
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I have ordered 4 times from this site and TWO of the four times, they sent me the wrong item. Nothing even CLOSE to what I ordered. The first one, they wouldn't give me a refund until I sent item back and IIIII HAD TO PAY THE RETURN SHIPPING. I thought it must have been a fluke, and ordered again from them because they have a wide array of swimwear. This time, wrong item again, only apologized for the inconvenience, IS paying for the return, but now what I orig ordered is not available!
They really REALLY STINK.

Date of experience: January 16, 2014
California
1 review
3 helpful votes
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Bad retrun policy
August 16, 2018

You must pay for any return... regardless of situation... i will buy elsewhere

There are just too many other great websites to buy from...

Date of experience: August 16, 2018
Justin F. 6pm Rep
over a year old

Hi Rick - we sincerely apologize for any confusion or disappointment regarding our return policy. We are a deals site and in an effort to keep our pricing as low as possible, we do not offer prepaid labels. You can find out more about our return policy here: https://www.6pm.com/return-questions

Washington
1 review
1 helpful vote
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Great experience!
October 17, 2016

I ordered a pair of Roper brand round toe fringe and studs boots from 6pm for $84.99. I bought them the second I saw the price because they're retailing everywhere else for between 149-186 and I had been just dying for them! Of course I didn't read the reviews until AFTER I submitted my purchase and I became so nervous I ALMOST cancelled my order. I was freaking out since there are so many people who didn't get what they ordered and were forced to pay the return shipping as if it were their fault, and that most of those reviews were people ordering shoes or boots!

Anyways, I tracked the package and discovered it had already shipped. I couldn't cancel! I sat nervous for 5 days halfway expecting to be out $85.00! They arrived today PERFECT! Exactly what I ordered, in flawless original Roper box complete with tags on each boot strap and tissue paper inside to keep them from becoming misshapen during shipment. I was so excited! Maybe I just got lucky. Idk. I don't mean to dismiss the frustrations of other customers, but my transaction was so perfect that it almost made me wonder if some of the negative reviews aren't written by other companies who are tired of losing business to 6pm's absolutely unbeatable prices!

Anyhoo, I love the boots! Love, love, love them! Luckily I already knew exactly how Ropers fit me so I didn't have to worry about a return for size reasons. And even luckier still, 6pm sent exactly what I ordered for free at close to 100 bucks less than everyone else! SCORE! If you know how the brand you're buying fits you, I say go for it! I'm supper happy that I did!

Date of experience: October 17, 2016
California
1 review
0 helpful votes
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Recommended
September 8, 2021

I have been buying from 6pm for over three years. Only had to return something once. No issue highly recommended to everyone.

Date of experience: September 8, 2021
Justin F. 6pm Rep
over a year old

Hello Donald,

Thank you for taking the time to place a review about 6pm.com.

We appreciate the kind words and your continued loyalty as a customer.

6pm.com

Colorado
1 review
7 helpful votes
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They are terrible!
October 31, 2013

They are terrible! They ship for free but gouge you in returns. It's just a big scam. Don't ever shop there.

Date of experience: October 31, 2013
New Jersey
2 reviews
8 helpful votes
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Bought boots for my wife from this site and she did not like them. Trying to return and what a nightmare.

Date of experience: May 5, 2017
Nigeria
5 reviews
1 helpful vote
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Easy to use website with good & lovely description of material and designs for products.
Good service. My order arrived promptly."

Date of experience: April 18, 2021
Nigeria
4 reviews
5 helpful votes
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Appreciation
September 5, 2020

This is an amazing, best online business I've ever seen. They are always punctual and humble.
They give cute discounts.

Date of experience: September 5, 2020
Florida
5 reviews
9 helpful votes
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Nothing but good things to say about 6PM! Huge selection! Great service! Awesome prices! Terrific customer service! I'll be BACK!

Date of experience: December 29, 2017
Canada
2 reviews
22 helpful votes
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Excellent
June 5, 2020

Several times to buy shoes here. Everything suits me. Shoes delivered in a few days. I bought very cheaply

Date of experience: June 5, 2020

Overview

6pm has a rating of 3.1 stars from 393 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 6pm most frequently mention free shipping, name brand and great deals. 6pm ranks 10th among General Apparel sites.

service
76
value
75
shipping
75
returns
58
quality
74
+15