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I ORDER A LOT OF ITEMS FROM AMAZON AND THIS TIME I ORDERED A PAIR OF MERRELL BOOTS THAT I NEEDED FOR WORK AND AMAZON PROCESSED MY ORDER FROM 6PM AND WHEN THEY CAME IN THEY WAS A SET OF USED BOOTS WAITED A WEEK FOR THEM TO COME IN NOW I'M HAVING TO RETURN THEM TO AMAZON AND WAIT ON MY MONEY BACK. A customer service representative sento me a response and I I called the 6PM toll free number and spoke took a lady named Paulline and explained what happen and it took about 30 minutes but she fixed my issue and I ordered another pair of boots and they came in the next edition day. Thank you Paulline and 6PM shoes for fixing my issue great work
Tip for consumers:
The only tip is don't use or buy from 6pm
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I like to buy things in this store, everything is always of high quality and quickly, I am 100%...
Hi! We are sorry to hear about your experience. This is not the level of quality we want to offer our customers. If you have received a used or defective item, please call us so we can resolve this. Thank you! 1.888.676.2660