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Shop luxury watches for men and women at Ashford.com. All high end watches are listed with discount pricing and come with a 2 yr. Warranty and FREE shipping!


ashford.com
Founded in 1997
FAIRFIELD, NJ, United States
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Ashford Reviews Summary

The company enjoys a strong reputation for offering quality products at competitive prices, particularly in the watch and sunglasses categories. Customers frequently commend the ease of the shopping experience, fast shipping, and reliable communication throughout the purchasing process. However, concerns arise regarding the return policy for international buyers and occasional issues with packaging. Some customers also express dissatisfaction with the fraud prevention measures, which can hinder transactions. Overall, while the company excels in product selection and customer satisfaction, addressing return policies and enhancing fraud protection could further improve the customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 14 days

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16,824 reviews
Pennsylvania
1 review
0 helpful votes
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Great prices
July 25, 2025

Great prices. Good models in big brands have deals here!

Date of experience: July 15, 2025
Florida
1 review
0 helpful votes
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Awesome!
July 25, 2025

Item was delivered exactly when expected and exactly as described, highly recommend!
Will definitely be doing more business!

Date of experience: July 15, 2025
California
1 review
0 helpful votes
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Value!
July 25, 2025
Updated review

Great selection and value with prompt service! Have ordered before and will again!

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
5 minutes ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Order cancelled 3 times over payment
March 24, 2025
Previous review

Order cancelled 3 times over payment. Not sure what issue was. I used option given.

Date of experience: March 14, 2025
Tennessee
1 review
0 helpful votes
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GREAT prices on Genuine Swiss
July 25, 2025
Updated review

I've purchased 8 excellent time pieces from Ashford. If you know what you are looking for they have fantastic prices! Maurice Lacroix, Gervil are two of my favorites.

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
5 minutes ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Luxury watches
July 16, 2025
Previous review

I've purchased 7 time pieces and all arrived quickly! Email inquiries are answered within a timely manner.

Date of experience: July 6, 2025
Illinois
1 review
0 helpful votes
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Always have a problem payimg orfer, navigation is bad
July 25, 2025
Updated review

It was OL, but kickinv out my orfers I had go do it agaim and again
Ztook me 1.5 hours placi g this order

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
3 hours ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


I liked that is autentic and lower prices
December 31, 2024
Previous review

I liked that is autentic and lower prices

Date of experience: December 21, 2024
Wisconsin
1 review
0 helpful votes
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Excellent Sunglass Frames!
July 25, 2025

Excellent and fast delivery! Sunglasses are beautiful and they have the best prices on the internet for exact same item.

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
5 hours ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

New Jersey
1 review
0 helpful votes
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Well priced
July 25, 2025
Updated review

No problems -liked the product fitted exactly what I was looking for

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
9 hours ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Thought I could apply the 2nd discount you gave me...
July 12, 2025
Previous review

Thought I could apply the 2nd discount you gave me but cant- for first time buyer free shipping would have been a nice gesture

Date of experience: July 2, 2025
Maryland
1 review
0 helpful votes
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Watches
July 25, 2025
Updated review

Got my first watch from ashford. Price was excellent. Came FAST. Love it. Ordered another one!

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
10 hours ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Great prices!
July 20, 2025
Previous review

Great prices!

Date of experience: July 10, 2025
GB
1 review
0 helpful votes
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Great service
July 25, 2025
Updated review

Fantastic service, arrived to the UK within a couple of days

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
14 hours ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!


Great website
July 12, 2025
Previous review

Great website

Date of experience: July 2, 2025
California
1 review
0 helpful votes
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Do
July 25, 2025

Do sf catch eff. Def dfff
Only 30 more characters to make your standard review into a featured review!

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
15 hours ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Germany
1 review
0 helpful votes
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Nearly perfect service
July 25, 2025
Updated review

My international order was shipped on Monday, having ordered on Saturday - perfect in my eyes, especially considering July 4th is a big thing in the US. Shipping was via UPS, and I had the items a few days later. Packaging was adequate. The items were all in order. Only slight complaint: waranty cards were stamped, but not filled out. Well, I guess this isn't a big issue. Would have been a nice touch, though.

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
15 hours ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


Cant tell until order is filfilled:-)
July 15, 2025
Previous review

Cant tell until order is filfilled:-)

Date of experience: July 5, 2025
GB
1 review
0 helpful votes
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Superb company
July 25, 2025
Updated review

Everything was flawless! Very fast shipping. It only took a few days for the shipment from America to the United Kingdom. 5*

Date of experience: July 15, 2025
Ashford W. — Ashford Rep
17 hours ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


The prices are soo good!
July 14, 2025
Previous review

The prices are soo good!

Date of experience: July 4, 2025
California
1 review
0 helpful votes
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Great
July 24, 2025

Great - I'm just writing this part to meet the 50 character requirements

Date of experience: July 14, 2025
Ashford W. — Ashford Rep
1 day ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Texas
1 review
0 helpful votes
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My new favorite site to shop!
July 24, 2025
Updated review

The site is easy to navigate, has all the product authentication and specifications you could need and ease and security at checkout. The prices and timely shipping put the cherry in the top!

Date of experience: July 14, 2025
Ashford W. — Ashford Rep
1 day ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.


I have no idea whether my order was processed or not!
July 2, 2025
Previous review

I have no idea whether my order was processed or not! All I got was my "callback" whatever that is, timed out. What does that even mean?

Date of experience: June 22, 2025
Maryland
1 review
0 helpful votes
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Gorgeous watch wears a bit large for 42mm
July 24, 2025

Shipping was super quick and the watch was delivered in perfect condition. It looks a bit big on my 7.25 inch wrist though

Date of experience: July 14, 2025
Ashford W. — Ashford Rep
1 day ago

We really appreciate you taking the time to leave us a review, thank you for your kind words!

California
1 review
0 helpful votes
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Awesome watch!
July 24, 2025
Updated review

This is a superb all round watch, slides under the cuff, great for formal and with jeans or cargos. The movement is a very high caliber one that were used in Omegas too. At Ashford prices this should be in your collection.

Date of experience: July 16, 2025
Ashford W. — Ashford Rep
1 day ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.


Good Service timely
July 16, 2025
Previous review

Bought nice Gevril moonphase and Hamilton Intramatic watches and the Ashford service has been always good.

Date of experience: July 6, 2025
GB
1 review
0 helpful votes
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Mido Bellina 11
July 24, 2025

Prompt delivery, disappointed the watch was'nt protected with padding inside it's box, tearing the inside of the presentation box where it had been moving about.

Date of experience: July 14, 2025
Ashford W. — Ashford Rep
1 day ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Georgia
1 review
0 helpful votes
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Nice watch
July 24, 2025

The band is short. It fits but no wiggle room. The band length was not in the description.

Date of experience: July 14, 2025
Ashford W. — Ashford Rep
1 day ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

Florida
1 review
0 helpful votes
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None
July 24, 2025

None none none none none none none asdsaddsadfgfgghgghvggg

Date of experience: July 14, 2025
Ashford W. — Ashford Rep
1 day ago

Thank you for your positive feedback! We're grateful for your support and glad you had a great experience.

South Carolina
1 review
0 helpful votes
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Hamilton jazz.
July 24, 2025

Excellent experience fast delivery great price will do business with them again

Date of experience: July 14, 2025
Ashford W. — Ashford Rep
1 day ago

Thanks so much for the awesome review! We’re thrilled to hear you’re happy with your experience.