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48HourPrint.com

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Virginia
1 review
0 helpful votes
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Awesomeness!
October 3, 2023

My banner came quickly and it was perfect. It was my first experience with ordering a banner at my new job and 48 Hour didn't disappoint! I even had to speak with customer service and they were amazing and so helpful! I would highly recommend. Thank you again so much!

Date of experience: October 3, 2023
Virginia
1 review
0 helpful votes
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Business Cards
May 4, 2023

The process for ordering was great. I usually go to another printer, but thought I'd give you a try. The cards are much thinner and there is a white stripe printed on the left side of all the cards. The print quality is good. The cards are not what I was hoping for.

Date of experience: May 4, 2023
Minnesota
1 review
0 helpful votes
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The outcome of a poster I ordered online was horrible. The image wasn't correctly placed and clearly blurry! The proof sent via email wasn't what I received. Company offered no resolution and no refund. Their response is prewritten cheesy template I kept receiving. A company that doesn't care about quality work they produce and customer satisfaction is untrustworthy. Based on my experience I do not RECOMMEND this company.

Date of experience: February 16, 2023
New Jersey
1 review
0 helpful votes
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Not Done Yet
October 4, 2023

I ordered a banner and it ripped on its second use. I reached out for help and asked for a replacement. The person who helped was kind in the online chat and asked for pictures. I sent them and await a response.

Date of experience: October 4, 2023
Kansas
1 review
0 helpful votes
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Great price and great support
February 5, 2023

I ordered the 2x2 rounded corner square type of business cards and they came out great. I ordered a proof in print first before ordering and it arrived quickly. There was an adjustment to do with the proof so they took care of it and then the print job came in a good amount of time. I'm impressed!

Date of experience: February 5, 2023
Carrie E.
Texas
1 review
0 helpful votes
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I've used them for years. The printing is good especially for the price. The customer service is bad! When there is an issue with the order you have to call a bunch of times to get it resolved.

Date of experience: December 9, 2019
Illinois
1 review
0 helpful votes
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Great Products... Shipping is High Though...
December 1, 2023

Products always arrive on time and the quality is great! But... for a small nonprofit, the shipping charges are high though.

Date of experience: December 1, 2023
Arizona
1 review
0 helpful votes
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Did not deliver - Horrible customer service
August 14, 2024

Avoid at all costs. They will not fulfill your order in time. They really should consider changing their name. Also, I pity you if you ever have to call customer service. I spent nearly 30 minutes on the phone with them for them to finally offer me a refund for their mistake. Then an hour later, they literally called me saying they changed their mind. No refund. Who does that? What an aweful company. Order from literally anyone else.

Date of experience: August 14, 2024
South Carolina
1 review
0 helpful votes
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A+
January 2, 2024

A young lady named Claire went over and above to help me on 2 separate occasions. Shocked and very pleasantly satisfied.
Just as pleased with results.

Date of experience: January 2, 2024
California
1 review
1 helpful vote
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Bad quality, rude customer support
December 28, 2022

I ordered poster printing before, I made a data as their instructions show on the web site, but the printing quality was terrible.
Found out the format(or settings) they show doesn't work well.
I asked for a refund or to redo.
But they responded a week later, which was too late for the event I participated.
Because of their massive delay, I needed to order the same thing at a different store.
A customer support was rude too. She even didn't apologized for their mistakes. No refund.
Not an honorable / trustworthy company.

Date of experience: December 28, 2022
Virginia
1 review
0 helpful votes
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I placed an order September 6. I did not receive my order for 5 days then when I received the order the quality was awful. It's over priced even with the coupon. It's October 11 and I have emailed them three times called four times and have yet set on a resolution. They place you on hold and then ask you to do more research and work to get you off the line. They say let me send you a sample kit so that you can buy something better quality and ofcourse more expensive. I have wasted so much time dealing with them it has been a nightmare. They insist that you order another product. Why would i do that if you don't value me and my time as a customer. Please don't use them.

Date of experience: October 11, 2021
FortyEightHP S. 48HourPrint.com Rep
over a year old

Hi, Jennifer. We are sorry that the order was not received when expected and that you had quality concerns on it. We would be happy to take a closer look at your order and your concerns. Would you be able to update your review to include your order number so we can review it and follow up with you?

Customer Care

Georgia
1 review
1 helpful vote
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Order processing times are not accurate. There are no notifications regarding orders being proccessed and delivered late. This company false advertises with the 48hourprint service as there is no 48 hour print service. All of their orders are delivered pass the guaranteed date and there is nothing that can be done after the items are delivered late. I definitely do not recommend this company.

Date of experience: November 14, 2021
California
1 review
0 helpful votes
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BEWARE! After 36 hours and countless hours on hold, there was no update on the status, no way for us to cancel the order and every time we tried to escalate to upper management, we were put on hold. No one knows what is going on and the customer service is useless. Borderline fraud!

Date of experience: February 11, 2022
Pennsylvania
1 review
0 helpful votes
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Excellent product and excellent service
December 1, 2023

I ordered a vinyl banner with an image I uploaded. I receive feedback PRIOR to printing that it ma not print properly due to the resolution. Changes were made and the banner was shipped out within a couple of days and received. It is nice quality and the customer service is great. And the tweaks to the image made the print perfect. Reasonable prices too. I would certainly order again.

Date of experience: December 1, 2023
Kentucky
1 review
0 helpful votes
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The best place for banner priinting
March 9, 2023

48 hour printing is a great resource for banner printing. The prices are quite reasonable, the service is great, and the quahog the prints can't be best. I first heard about them through a larger business and found that they afforded me the same level of attention.

Date of experience: March 9, 2023
Ohio
1 review
0 helpful votes
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Great Experience
February 3, 2023

Easy to order, great prices and great people who work there. I had placed an order with a low res logo my client gave me. They were so nice and worked to improve it but i canceled the order until i got a better logo. They refunded my money with no problem. I placed the order again with better logo. Very quick service and very good quality.

Date of experience: February 3, 2023
Pennsylvania
1 review
0 helpful votes
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Worst Customer service ever!
I wish I would've read the reviews first!
I placed an order with them and wanted a Z-fold for my brochures but since this is my first time I selected the option to get feedback before approving my proof. Their feedback was to go with a tri-fold after working with someone named Joanna I had EXTENSIVELY REQUESTED that my order be made with a z-fold instead of their recommendation and she responded and was aware of my request. PLEASE CHECK YOUR PROOFS EVEN WHEN TALKING TO SOMEONE THROUGH EMAIL. When the product came in it was nothing folded like how I requested and when I asked for a replacement they (Eric) said we'll give you a 20% discount but thats the best they could do. HORRIBLE CUSTOMER SERVICE PLEASE FIND SOMEONE ELSE AND JUST KNOW THEIR SISTER COMPANY IS UPRINTING SO DON'T GET HIGH EXPECTATIONS FOR ANYTHING THEY DO!

Date of experience: April 7, 2023
Massachusetts
1 review
0 helpful votes
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Great Value
October 2, 2023

48 Hour Print reviewed our files quickly, made our banners quicker, and had them shipped faster than even Amazon delivers. Very happy with their service and will likely return soon!

Date of experience: October 2, 2023
New York
1 review
0 helpful votes
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Brochures
August 5, 2024

Excellent quality, exactly what we ordered. Beyond happy and would recommend to anyone looking for printing services!

Date of experience: August 5, 2024
California
2 reviews
0 helpful votes
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Quick & easy!
October 2, 2023

48 hour has made it easy to design & order postcards for our church. The cards are delivered within a few days making it quick and easy to reach out to our surrounding community.

Date of experience: October 2, 2023

Overview

48HourPrint.com has a rating of 4.7 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 48HourPrint.com most frequently mention customer service, great quality and quick turnaround. 48HourPrint.com ranks 22nd among Printing sites.

service
14
value
14
shipping
14
returns
9
quality
12