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310Nutrition has a rating of 4.14 stars from 573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 310Nutrition most frequently mention salted caramel, customer service, and meal replacement. 310Nutrition ranks 3rd among Nutrition sites.
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I have just ordered 2 boxes lemonade and 2 boxes shakes. The starter packs I received were good. However when trying the ginger cayenne lemonade I found was too spicy. The milkshakes were good. Prices are a little expensive but if I can lose enough weight, hopefully it will be worth it.
I did auto plan and tried to cancel but was hours late (on vacation). Ok, my bad. Then cancelled and returned following shipment on Feb.21,2023. Got refund May 27,2023. Really? I've tried SO MANY different diet drinks and foods over the years. But this stuff, I Can NOT even drink a half glass. I tried 3 flavors. No way. It's like flavored CHALK. OMG. Good luck getting your money back too! Unsealed items going on Ebay!
I did auto plan and tried to cancel but was hours late (on vacation). Ok, my bad. Then cancelled and returned following shipment on Feb.21,2023. Got refund May 27,2023. Really? I've tried SO MANY different diet drinks and foods over the years. But this stuff, I Can NOT even drink a half glass. I tried 3 flavors. No way. It's like flavored CHALK. OMG. Good luck getting your money back too!
Unsealed items going on Ebay!
Tip for consumers:
Keto Friendly Chalk drink-meal replacement
Products used:
Only the Free item.
Measuring spoon
I had purchased the starter pack and I am far from impressed. The powder that did mix was gritty and honestly did not taste very good. It also had a strange aftertaste. I tried the chocolate and mixed it with chocolate milk as I had with others in the past. It didn't mix well and thickened up to the point where I needed to add water to even drink it. I'm glad it was a starter pack because I will not be purchasing a larger bag.
Products used:
Chocolate Protein Powder
First-there is a gritty-like texture even when blended. Second-horrible aftertaste. Lastly the artificial sweetener is awful! Won't be buying again. The 3 I had left went right in the garbage. And what is that round plastic thing that came inside the shaker for? No instructions whatsoever. It also took quite a while to arrive.
Honestly, there are much better products for less out there.
The pack looked promising and i started taking it with my food. Cant say i saw instant result. It's been a month already. Will see
I had to contact the company and Bridgett was my customer representative. Very nice, handled my issue and resolved it for me. Great customer service is hard to find but she did good. Thanks
I will no longer waste my money on these products. I've purchased 3 different bags (chocolate and toasted coconut) that have been over populated with these white chunks that don't break down and are down right disgusting. The last and final bag I will ever purchase I put it in a flour sifter to try and get them out so I could still drink it, but that didn't work as the small chunks fell through. I've asked on the Facebook page if anyone can recommend how to mix it to break them down, but they BLOCK anything somewhat negative about their products to make them look as if they are flawless. Don't waste your money on these product. Totally not worth it!
I added the 310 vanilla to my usual smoothie recipe and it tastes awful. I tried it with plain water as well to make sure it was the drink mix and it definitely is. The mix tastes artificial, has a terrible aftertastes and only mixes well if blended in a blender. Otherwise it is grainy and clumpy and unpleasant. I can't imagine how anyone would say this drink mix tastes great unless their preference is for strong artificial aftertastes and grainy textures rather than smooth. Definitely would not recommend.
Products used:
4 packet trial pack of shakes
2 vanilla
1 caramel
1 chocolate
Very difficult to cancel and/or change settings on subscription. It charged a card I used back in 2017 and I didn't want to use that card and I still haven't found a way to update my subscription to the right card and/ or cancel it. The "virtual assistant" is useless.
I will never order from this company again I got two orders and was very happy with the product but due to the lack of customer service I will never buy from this company again they lost my order they can't replace my money for two weeks but before this I received to my orders and magically lost my address when I asked to pay for more money for my shipping to come quicker because what's the point of being on a diet without drinking the shakes once a day at least I've been well I shake now for a whole week and they told me that there's no way for me to pay more money for shipping and that I have to wait another week
Tip for consumers:
Horrible customer service
Violet,
We strive to provide premier service to our customers; it is our regret to know that we have failed to meet your expectations. As often as we wish we could control the delivery process in its entirety, unfortunately, we cannot as once products depart from our warehouse the delivery is quite literally in the hands of the carrier. When a package is deemed "undeliverable", "stolen", or "lost in transit" there are several actions that must be executed in order to proceed accordingly. Furthermore, once an order has been processed, there is no way for our system to add charges to cover expedited shipping; this option is made available at the time of your order placement.
The refund process is dependent upon your financial institution, thus we may have advised you to allow the standard 7-10 business days (about 2-4 weeks, several factors pending) for your refund to reflect on your bank statement as a credit.
Hopefully, you have has a chance to try your products. If not, please reconnect with us via phone, live chat, or email to discuss the options. Again, we apologize for your experience but do appreciate your expression.
If you need further assistance, we are here for you. Thank you for choosing 310 Nutrition.
Cheers to you and your journey!
Hi everyone, I'm Maria Valbuena and I've been a customer of 310 for awhile now and have even recommended friends to help them sell their products. I ordered a new vanilla cake organic flavor shake mixture they were promoting and said was good so thinking it would taste good I ordered some, well I got my box yesterday morning and to be honest, it tastes like cake batter- not good at all. I spent 67.00 on a box of 24 so I called them to explain my situation how it wasn't good and I only had used one, and I needed to exchange it for the vanilla flavor, always a Winner and after speaking to two employees still, now they are making me wait till I return it - oh ya I gotta pay shipping to return it also and they receive it before they send me back the replacement not caring about Me and My diet and all the hard work I've put in to changing my life and bodies appearance… pretty sad. So if you are serious about your diet - better not make a mistake with these people- cause they don't care about You or any of your Goals or diet as long as they get your money in their account. Bad business practices for people with desire's to look great. Just saying. 0 Star's From Me!
Products used:
Vanilla cake shake was awful
Love the product and just wish you offered other options for faster shipping so I could've paid for 3 day delivery. To go from the West Coast to the East Coast it takes 9 days. Normal I order when I'm down to 1 bag but forgot this time.
Im on a limited income and it allowed me a chance to obtain this product and try it. Only one thing I am allergic to lemon need. Other choices for people like me. Thank you.
I have just ordered 2 boxes lemonade and 2 boxes shakes. The starter packs I received were good. However when trying the ginger cayenne lemonade I found was too spicy. The milkshakes were good. Prices are a little expensive but if I can lose enough weight, hopefully it will be worth it.
Tip for consumers:
Don't know
Products used:
Lemonade and milkshakes
Does not care about the consumer. Would never recommend for anyone to purchase their products. Terrible customer service skills.
Took to long for delivery and tracking of the package didn't work...
Megan,
We simply wanted to extend our apologies for your experience with the delivery of your order. Please know that, since your review, we have been in coordination with our partner carriers to provide a more seamless process. Though we cannot control the delivery, we do offer to ship as soon as 2 business days (weekends and "holidays" not included).
Hopefully, you are still on track to surpassing your goals. Thank you for sharing your feedback.
Cheers!
Way too expensive and lacks essential vitamins minerals and calories to be an actual meal replacement. Also none of the flavors taste good. They taste like the slim fast ones. Just chalky. I will not be buying more.
310 Nutrition is amazing! I love the shakes and lemonade and I am slowly loosing weight and alot of inches. My life has changed since I started 310 and I am so glad I found it.
Shipping was fast and I'm liking the flavors! Too soon to tell results, but seems to curb my appetite in the mornings. Will probably order again after I go thru the starter kit.
I love the products! I will make sure I have at least 3 weeks of shakes shipping took almost 2 weeks to get what I ordered. Customer service was excellent when speaking to them! Add Peanut Butter shakes please!
Very Satisfied indeed! Going to continue on program! Not to crazy about the strawberry... but the rest was ok!
I bought the starter pack and it tasted sooo bad I try it with different fruits and it wasnt good at all... I posted a comment on Facebook about how bad it was and I got blocked from their page i guess they dont care about others bad experience with their product sometimes I feel many of those positive views are just actors or being pay for!
Your feedback is appreciated, Maritza. Starter Kits are designed for customers to sample each product, select their favorites, and establish a routine; it is our regret to know that you were not fond of yours. Our Facebook community is a great place to connect with other 310 members, lock in exclusive deals, tune in to live streams from our health coaches and Tim himself, and more! However, we urge you to review the community guidelines prior to posting, as many of your concerns are addressed in the FAQ section.
Thousands of our customers have a great success and achieved their goals by fully committing to the 310 plan, and our digital community provides them an outlet to share their joyous journey!
Whichever route you take, we hope that you remain dedicated to yourself and your health.
Cheers to you and your journey!
I have ordered before on subscription with no issue, but fell off the bandwagon. I decided to start back up. This time around I still haven't been sticking with it and had slowed the amount of product I needed. 310 does not send any reminders that your auto ship is coming up, they just send you an email saying you have been billed for it. I literally attempted to cancel it within an hour of receiving this email only to be told I couldn't. I was told they pride themselves on fast shipping and as such the order was already being processed… still didn't get it for 4 days but whatever. When I went to open the package there is no return slip. I had to jump through a million hoops to get a return initiated, in which the rep offered to refund me a partial credit of 30% to keep the items. I told her no, I wanted a return and refund - I already have more here than I need. They inform you that you also have to pay for shipping which is a joke, considering I tried to cancel the items before they were even picked for shipping. Additionally, there is no place online to cancel your subscription. The website says you can cancel by calling or emailing. When you call it tells you to email and when you email it tells you to call. It's very frustrating. They expect you to just give up so they can have your money and not worry about refunding you. Also, they have had my return for over 2 weeks and I have not received a refund, and cannot get a hold of a customer service representative. Sounds like it's time to discuss misuse of my card to the bank.
Tip for consumers:
Do not sign up for a subscription, the option to cancel is difficult to come by.
Products used:
N/a
Ordered, paid. Product did not show up on as promised. Called 800 number. Of course get a foreigner. Deth gave numerous excuses, she LIED and said the tracking number changed. I asked for BOTH numbers. Well the new number was EXACTLY the first number. She lied. She said no supervisor was available to talk to me because it was the weekend. She also said although I was provided a specific date they actually have more days to deliver.
I hung up and immediately called back. I got a different worker who confirmed my tracking number NEVER changed,, AND he passed me to a supervisor. Outsourcing is always a nightmare. I find the lack of truth adversely affects the business. I will await my products. I will find another company who cares about who it customers are stuck with when an issue arises!
Judie,
We would like to extend our apologies to you for the experience you had with the delivery of your order; please know that your satisfaction is our priority. Our Customer Service Agents have been trained to assist our customer in the most efficient way, though at times the tracking information tends to cause confusion as it can change on a daily basis. We chose to outsource so that we can offer 24-hour service to ensure that our clients are taken care of in a timely manner.
Hopefully, you have enjoyed your products and will take the time to consider how greatly the benefits of a healthy lifestyle outweigh the rarity of tracking complications. If you have not, please do reach out to us to discover what your 310 experience can be like.
We hope that you are remaining dedicated to your Self and your health. If you need assistance, we are here to help.
Cheers to you and your journey!
Keeps you fuller longer. Price can be a little more reasonable. So far once a day due to schedule.
Gain trust and grow your business with customer reviews.
Find the proven, healthy diet shakes you need at 310 Nutrition. These delicious, 90 calorie meal replacement shakes are optimized for healthy weight loss.
We appreciate your feedback, George!
You must remember that every body is different. Yours may require more or less time to adjust to your new diet, whilst the next person's body may react instantly. Keep in that, yes 310 Shakes are meal replacements designed to help you lose weight, but there are many factors that equate to the success of a healthy lifestyle:
We suggest replacing two meals per day, and the one meal that you have should be sensible and well-portioned. You will most likely feel hunger pangs for the first few days, but you must remember that snacks are a good thing!
Ensure you are having small, healthy snacks between meals and shakes. You may want to stock up on nuts, berries, or low-carb snack bars so that you can take them on-the-go. Snacking is conducive to the maintenance of your metabolism, which is an important piece of the weight loss puzzle.
To further expedite your goals, you will need to incorporate some type of body movement. You do not have to take on a rigorous fitness routine, but you will want to walk briskly and with purpose, run or jog, bicycle, take on beginner yoga, or weightlift if you are at this level. There are so many ways to stay active, but always be sure that you are doing what is right and feels good for you!
The reality is that some people see results in two weeks, whilst others do not see any until the eighth week. I like to suggest maintaining a health journal so that you can notate the internal changes that take place. You may begin to notice that you have more energy and that your appetite is curbed before you witness physical changes. The transformation begins within!
If you have any questions or concerns along the way, we are more than happy to assist you. Thank you for choosing 310 Nutrition.
Cheers!