24Studio.co.uk

I purchased the floor polisher with great excitement thinking it would polish my granite kitchen floor instead of having to hand polish.
It really isn't up for the job sadly it doesn't polish the granite but swivels over it and the polish cleaner smells horrible. Not all a loss though I do have wooden floors upstairs and on those it worked well enough but not to the standards the products suggests.
For my kitchen I now know that I need a heavy duty polisher.
Its true what the saying says "you get what you pay for". Fortunately it was inexpensive.
I am going to invest in a proper machine.
Better luck next time

Bought a rattan patio set, 2 seater, 2 single and a table, apparently was 499.99 but we paid 129.99 plus delivery charge of 35 pounds. It says easy assembly, don't believe what you read. We started to build the set at 16.00 today it is 20.38 now and we have just finished it. Very badly done, screws wouldn't fit properly. It was a complete nightmare to put up and the quality is rubbish, looks nice in the book but definitely wouldn't have paid 499.99 for it, think twice before ordering this item, unless you want a huge headache.!

The customer service for this company are ridiculous and grossly unprofessional. I ordered a twelve pound order a month ago, which said I would get the goods between 3 - 5 days. I chased the order up after a week only to be told I need a credit check for this twelve pound order. I have been getting an email every 7 days to tell me im still being checked out! I have now been told the check has got stuck! Stuck, how professional are they. I cant cancel the order, I cant complain because the stuck check is still going through! They are ridiculous. Completely ridiculous. Stay well away!

The first time I used them my first order they sent the wrong item which I needed for a night out so had nothing to wear. They arranged a collection of the item but when the courier came he could not collect it due to them not issuing the correct return label. When you speak to them they are so rude and unhelpful. I am due a full refund but they will not refund the postage why should I pay and loose money on an item that I did not order in the first place. I am so disgusted with the whole out come and I will never use their company again absolutely ridiculous and they have not even offered any compensation. I have now been inconvenienced 3 times by them 1. The wrong item sent 2. The courier 3. I've got to wait for a QR code then I have to take it to a shop to make the return. NEVER AGAIN DO NOT ORDER FROM THIS WASTE OF SPACE COMPANY

Got sent the wrong items was suppose to receive a 3kg item ended up receiving a 34kg item and I went to lift it thinking it was my light item ended up hurting my back badly I'm 62 years old with alot of health problems and was left in pain for weeks and they said its not there problem even know they sent the wrong item and labelled it with my item information I'm suppose to have xray vision and see though a box they have no respect or duty of care for there customers they only care about money

I've been with studio since April 2017, my credit limit then was set at £80, now 5 months on it's still £80, even though I always pay what they ask every month. Theres no point even phoning them about this you get the same bog standard response: Your credit limit is reviewed each month and it will decrease or increase Delong on your account FGS I no this studio but why is it still £80 after 5 months whenever other catalogues I've been with since march have increased my credit limit to £1,000 already? It doesn't exactly make me feel valued or trusted! I put in an order for an iPhone 7 I rang yesterday and man who answered the phone told me it's been successfully processed onto my account and he sees no reason y I shouldn't get this well it still didn't show on my account so I rang them just now only to be told sorry if you want this order you'll have to pay the outstanding £600 or so if I had that money I could go out and buy one that's the beauty of catalogues you can pay but by buy! They never answer emails in fact they have given me compo for keeping on ignoring me they never collect returns either I've been awarded £20 for that all in all I think it's a useless catalogue what's the point of having a catalogue if you can never order from it? So I think I'll pay them the £80 I owe them then close my account they shouldn't promise you can have something either and disappoint you like that I'm not happy with studio at all they're not very good!