1STOPlighting

Order process was easy as well as finding what I was looking for. Great prices, fast shipping on in stock items!

So apparently this is the only means by which a person can get a response from the customer service department at 1StopLighting, so here I go singing the same song as the other DISSATISFIED and IGNORED customers. I ordered a 60" downrod (order# *******). On 6/26/20 I received the wrong downrod. I ordered polished chrome, they sent me bronze. Easy fix right? Just call customer service and ask them to exchange it for the correct item... That would make sense if you're dealing with a professionally functioning business that actually cares about their reputation and their customers. 1STOPLIGHTING is no such company! I have pursued every means instructed by their website and customer service call line to simply get a return authorization code so I can return the item... I would not dare try to reorder from them. But I can not get ANY RESPONSE. When I call ( and like the other reviewers I've spent HOURS UPON HOURS on hold), I enter any number that I think someone would answer. On two separate occasions, both of the employees that answered could care less about helping me get any resolution, no matter how desperate I expressed that I am to get help. They just placed me back on hold to wait for hours longer. I am not the type to speak disparagingly about a company, but I feel the need to warn potential customers that if they consider purchasing any items online from 1STOPLIGHTING, you should prepare yourself for absolutely NO CUSTOMER SERVICE response or assistance. Perhaps now someone will contact me? Just listen to the several messages & emails sent to you from the customer with this order number above.

Beautiful light at a great price! We looked everywhere for a double vanity light and found it on your website.

I had been looking at this item on other sites but when I found it here, I had to order it. The shipping and the discount exceeded my expectations!

Very Pleased with the customer service I received when I called in to order the product. Sabina was very professional and courteous.

Great prices and wonderful products. They had the exact product I wanted and ordering was so easy and the price was terrific.

This is a nice globe light. Slight smoky light with a light brownish swirl. Perfect light over the kitchen sink. And the price... Great.

Experience was great. The fan was in perfect condition. And delivery time was ahead of what was expected

I was very satisfied with the beautiful lighting and the quality of the product!

Had a difficult time placing order problem was cc company..

Great price on a beautiful vanity light we used to replace our builder grade fixture. What an improvement!

Easy to order, it was the perfect size for my kitchen.

Easy ordering, fast delivery, product as described.

After a long wait due to the Covid situation. The customer service was very helpful! The light arrived in a timely manner and is perfect.

The light came in so many pieces. Hard for my husband to put together. Wouldn't recommend it because of this!

The lamp had a short in it, and when I called it was replaced within days. Great response! Thanks.

Easy to work with and I love the lights! I get so many compliments on them.

Very good price, quick shipping and good style

Thats all i have to say

Very well made product. Product shipped relatively quickly and arrived faster than expected.

Good just a little nervous there was no image. The description was accurate