1STOPlighting
Questions & Answers

So far in July 2020, it is impossible. Service line does not respond, emails are not answered and promised delivery status updates are non-existent.

I originally chose the company because it was the best product for the best price I could find. I was looking for a large cabinet for the kitchen with most upper cabinets glass and stone lower hidden storage, as my kitchen cabinets are sparce. It was an investment piece but still cheaper than installing cabinets. I received that cabinet sooner than i anticipated but it had a dent on top and one of the doors stuck and was difficult to open and close. I followed up with the company and they ended up giving me a full refund even though the return policy states packaging must be intact. Thank goodness bc for me it was an investment and I would not have been happy using it daily without it being smooth. So although I originally chose them for a good product at a good price, I will continue costing them for their above and beyond customer service, easy to reach and pleasant staff, and knowing they are a stand up company that will do what is right and our the customer first! If you are hesitant don't be!