• 1 Sale

Overview

1 Sale has a rating of 2.19 stars from 201 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about 1 Sale most frequently mention customer service, business days, and tracking number problems. 1 Sale ranks 275th among Daily Deals sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • No customer service either place, they need to be reported to the state attorney generals office.
How would you rate 1 Sale?
Top Positive Review

“I have been using 1sale for a while”

Nicky S.
4/1/14

I have been using 1sale for a while. It has changed pretty drastically in the past few years but the items offered still remain consistent. I check it everyday and like that thee is always something new. Don't stress too much if you miss something, be sub chances are it will return. The items are not always the best quality, but normally have a great price. I'd recommend it.

Top Critical Review

“Scam scam scam”

kim d.
9/16/22

Bought a duffle bag off tiktok... piece of crap, zipper broke after 1 use, refuse to refund and want me to mail back to China!

Reviews (201)

Rating

Timeframe

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Reviews that mention popular keywords

customer service (43)
Thumbnail of user kimd981
1 review
0 helpful votes
September 16th, 2022

Bought a duffle bag off tiktok... piece of crap, zipper broke after 1 use, refuse to refund and want me to mail back to China!

Thumbnail of user kiml957
1 review
0 helpful votes
April 15th, 2022

They stink they're cheap and they fit horrible. Website pretended to be QVC and they weren't. What a scam.

Thumbnail of user mrt5
1 review
1 helpful vote
July 9th, 2014

One two occasions I ordered a backpack. The first one was delayed over 3 weeks until I cancelled the order. I had contacted them several times and all I got was "just give us 3-5 more days". They charged my card immediately but stalled on shipping.The packs came up on sale 3 weeks ago and I reordered. Same crap started; card charged immediately and more shipping stalls. I would tell anyone not to buy here. The prices are the cheese in the trap.

Thumbnail of user sadieb
4 reviews
10 helpful votes
December 10th, 2014

I have made numerous purchases from 1 Sale and for the most part have quite satisfied with the exception of merchandise that comes from Nomorerack.com. Attempts to return an item and receive full credit just don't happen! So if you're interested in an item and when you click on "view offer' and get redirected to Nomorerack DO NOT purchase from Nomorerack! FYI They charged me $2.00 for shipping to me yet when I returned it they charged approx. $12.00 for shipping!

Tip for consumers:
If you get redirected to Nomorerack don't purchase from them.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidk77
1 review
0 helpful votes
January 29th, 2014

Ordered a watch from 1 Sale a Day in December, and it arrived defective. The glass on the watch face was misaligned, and I'm surprised it was even sent out in that condition. I emailed them as they instructed for an RFA, which was to take 3-5 business days to arrive, but never heard back. I emailed them twice in a month's period but still no reply. This company is a SCAM! I notified my bank to stop and dispute payment. Buyer beware

Thumbnail of user cs78
3 reviews
9 helpful votes
September 6th, 2014

Shirt arrived badly damaged. Emailed 1Sale; their reply was to send pics. Did so, then 3 more emails to 1Sale asking about credit; no response from 1Sale in over a month. Today put on "Dispute" with my Master Card account. The sale price is in process of being credited to my MasterCard account. Thank you, Citibank. This might be a way for others to resolve, since 1Sale Customer Service doesn't reply.

1Sale used to be a great site to order from, but no more. They've lost us as customers.

Tip for consumers:
For damaged or mdse. not received, start a 'dispute' with your credit card company. That's if after several attempts by you, there is no communication or resolution from 1Sale.com

Thumbnail of user dianet10
1 review
0 helpful votes
January 7th, 2014

I ordered a diamond pendant on Dec. 9th and have not received any response from this site. Attempt to contact them via email and phone have failed. Yet my money was immediately taken. I'm disappointed in this site and will never order from them again. I will be giving them another week for delivery of the purchased pendant as a courtesy they don't deserve and then pursue litigation. The cost of the pendant was over $300.00, additionally a Christmas surprise has now become a nightmare. This site must be accountable.

Thumbnail of user selwyng
1 review
1 helpful vote
November 20th, 2014

Terrible experience. I bought several pairs of earrings A few came broken. Sent pictures and asked my credit card co to decline. They fought it and won. So I got ripped off by 1Sale big-time.
BEWARE.

Tip for consumers:
Stay away.

Service
Value
Shipping
Returns
Quality
Thumbnail of user paulam55
4 reviews
1 helpful vote
April 4th, 2016

I have ordered a few items from this site and have had no troubles until now. I ordered a flat Iron a month ago and still have not received it, sent an email asking about it and no response.
I just received my $5.00 mystery box and I got used eye liner and hot pink lip liner that had seen better days. Threw them away not worth my time to even send back.

Thumbnail of user tinav8
1 review
2 helpful votes
March 18th, 2014

We have been ordering from 1saleaday for a couple of years now. We have ordered tvs, jewelry and my husband loves his small electronics. It has been a great experience. I love that you never know what may show up on the site. And the flash sales (new items every 30 minutes) are a lot of fun and great prices, too!

Thumbnail of user perryb22
1 review
1 helpful vote
March 17th, 2014

This site is full of great deals! I have purchased many items thru them. I had an issue once, but they were quick to reply and make it it right. I tell people about them almost daily and check the website nearly every day for new deals. HIGHLY RECOMMENDED.

Thumbnail of user daniell356
1 review
0 helpful votes
April 1st, 2014

Cheap prices, easy ordering. Everything always as described. Sometimes things take a while to ship but for the process and free shipping not that big of a deal.

Thumbnail of user ating
1 review
1 helpful vote
January 4th, 2014

These guys are fraud. I ordered on Dec 4 2013 and still waiting for my item. Even after repeated emails asking for a tracking number. (now Jan 4th) - - no one responded. Today I post a message on their Face Book page and they immediately removed the post. Can some one suggest how to drag them to court.

Thumbnail of user dwightc21
4 reviews
2 helpful votes
November 21st, 2013

This is the worst buying site I have ever dealt with, the shipping will take over three weeks and if you want to return any item forget about it. You will never get a customer service person since I called and was crazy enough to wait 30 minutes for the person on the other side to answer which they never did and I did this twice. I sent three emails with one reply saying, we will contact you in 3 to 5 days and it's going on two weeks. So forget about this site it is the worst.

Thumbnail of user jeffb93
1 review
2 helpful votes
August 24th, 2014

Terrible customer service. Purchased something, hated it and they played games until my product was out of the return policy time. HORRIBLE. I cannot believe they are refusing to repay me $25 as they will probably lose $100s if not more in sales from me and EVERYONE I have influence over. Not smart.

Tip for consumers:
Do not order. There is a reason it is so cheap….oh yeah…cheap!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user scottl45
2 reviews
6 helpful votes
January 10th, 2014

Ordered jacket 11/18. Finally received jacket 12/18, but wrong size jacket. Sent first support request 12/18 with no response. Sent second support request 12/25 with no response. Finally received response via email 1/9/14 with return authorization, however I must pay shipping and 25% restocking fee. There is no phone number listed anywhere on their website, so searched online to find one, only to call and get message that call volume is too high, use email (which we know will be ignored).

Thumbnail of user jayd140
1 review
0 helpful votes
February 4th, 2014

I ordered my mother a watch for Christmas on Dec 3 2013, I got the shipping notice right before we left to go on vacation before Christmas. I was hoping to get it in before we left but it didn't, no biggie right? It still wasn't there when I got back 7 days later and in fact it still isn't here on Feb 4th! I contacted the site and got a response 30 days later saying it would ship in 3-5 days, that was 2 weeks ago. Terrible terrible terrible site.

Thumbnail of user joshb48
1 review
1 helpful vote
January 26th, 2014

Ordered Beats Headphones 12/19/13. Quoted ship time was 7-10 business days.
After several email attempts I got a long-winded mass apology email about delays.
Delays on customer service response time? And shipping times? Garbage.
Finally just got a shipping confirmation email 1/26/14. In that email it states 7-10 business days. But it also states, "Under limited circumstances, up to 30 days " In what world? The product price seemed too good to be true. I'll be lucky to get the headphones before they go out of style. Garbage company. Never again.

Thumbnail of user juliew20
1 review
2 helpful votes
December 31st, 2013

I ordered a Christmas gift on December 3,2013 -- plenty of time for reputable sites to deliver. Today is New Year's Eve and my order still hasn't arrived. Instead, I have received multiple apologetic emails with conflicting reasons for the delay. I am so angry about this poor customer service! I have had a bad experience with this group in the past and will NEVER order from them again.

FYI for those who aren't aware 1saleaday.com and 1sale.com are the same website.

Thumbnail of user marcr16
2 reviews
7 helpful votes
December 7th, 2013

I should've looked into this place before ordering, and now I'm kicking myself in the butt. The fact that they grab your $ unlike Amazon opened my eyes and I decided to check online ratings. So with all these poor shipping ratings, I guess I'll have to not count on receiving my gift purchase before the holiday. I knew something stank about this site. Hopefully I will even get what I ordered. I see the writing on the wall. Never again, and I don't care if it arrives tomorrow.

Thumbnail of user susans72
1 review
0 helpful votes
March 12th, 2014

Ordered pillows and they were as described they did take a bit longer to mail them out

Thumbnail of user nickys2
1 review
2 helpful votes
April 1st, 2014

I have been using 1sale for a while. It has changed pretty drastically in the past few years but the items offered still remain consistent. I check it everyday and like that thee is always something new. Don't stress too much if you miss something, be sub chances are it will return. The items are not always the best quality, but normally have a great price. I'd recommend it.

Thumbnail of user mikeo18
1 review
0 helpful votes
December 19th, 2013

Well, thank you for considering my disability of typing, the sheet set and pillow cases had unfinished seams. I would like them replaced, and or refunded, and a means of returning the one set I was sold and sent. Life is challenging enough, without having to go though this.
Ben at 1saleaday dot com is going to hear us LOUD AND CLEAR
There will be a considerable factual and negative social network campaign regarding this website if this is not resolved.

Thumbnail of user rg18
1 review
3 helpful votes
December 31st, 2013

I used to really like this website. USED TO are the operative words here. They now print labels way in advance, but don't ship out the item until weeks afterwards, if at all. So, you have a tracking number (which you probably check every frickin' day), but nothing comes up. So frustrating! And they don't respond to "support" emails either. Their support is about as supportive as a bra made out of tissue paper! Stay Away! You've been warned...

Thumbnail of user gertrudeo1
1 review
1 helpful vote
January 19th, 2014

They don't even deserve a 1star review. I will never order anything from this site again. First off I ordered dec 14 they said I would receive the item before dec 25. Then I don't receive it til jan 7. Then when I give it to my daughter it's the wrong item and they refuse to give me a refund. They said because it wasn't defective they wouldn't refund me. How would I know if it was defective or not if I can't even use it. Hate this web site don't waste your money.

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Eli F.

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201 reviews
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