I ordered my mother a watch for Christmas on Dec 3 2013, I got the shipping notice right before we left to go on vacation before Christmas. I was hoping to get it in before we left but it didn't, no biggie right? It still wasn't there when I got back 7 days later and in fact it still isn't here on Feb 4th! I contacted the site and got a response 30 days later saying it would ship in 3-5 days, that was 2 weeks ago. Terrible terrible terrible site.