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From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was very easy for me to order my lenses. I received them way before the date they say it would be delivered
Love ordering contacts online. Customer service is great to work with when there are questions. Appreciate the follow up after the order has been received, shipped, and received.
Got my exact prescription the wait is just a bit longer than i expected
Your processing fees are crazy. I can't get my contacts local, and not have to wait on delivery.
Great service and received my contacts within a few days with no issues at all.
I love the contacts I can see a lot clearer
Product as described & delivered quickly although I was not provided tracking information
Having to wait long time for delivery but overall just fine.
My experience was extremely good after I talked to someone that was live she helped me very quickly
Easy and quick. Customer service is helpful. Friendly and professional.
The gentleman I talked to was AWESOME. I have been using 1 800 contacts for years and the rebate is not to shabby either. I have never had a problem with them
Thank you
The original order is was having trouble with contacts. So I ordered different kind and these were shipped immediately. Thank you
The process was super easy. Just add your information and they do the rest.
Super easy to order the contacts online, and with the rebate, also super affordable.
No problems. Received product in a short time. Will use service again
I decided to get contacts through this site instead of through my eye clinic because it was almost 75 dollars cheaper. I also thought I'd get them a little quicker. Yes I saved money but I also had to wait alot longer then I was expecting to get them. I didn't have a back up pair of contacts so was stuck wearing my glasses all the time. My fault, yes for not having an extra pair of contacts. But was not expecting to wait as long as I did to receive them. Im on the fence about ordering my next boxes through them
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members