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From the business
Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.
1-800-GET-LENS Reviews Summary
The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.
This summary is generated by AI, based on text from customer reviews
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The shipping was kind of slow, but overall I am happy with the service and my order
Good experience just don't want to fill out forms and why does it have to be 50 characters?
Convenient and easy to do from your computer or phone. Your contacts arrive within just a couple days
It was quick & cheap always a plus love ordering from you guys never an issue greatly appreciate you 🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰🥰
Everything was great! Communication about order, shipping, delivery! Everything was great
The contacts came alot earlier than expected which was a pleasant surprise. As for the contacts themselves, they do feel very good so far. :)
The cost was the best I've found online! The contacts were delivered promptly and the order was correct.
Super affordable lenses and shipped nice and quick. I'll be ordering from here instead of one 800 contacts going forward.
We were misled when ordering that damaged contacts would be replaced no problem. This is untrue - you get a credit of just over $8 for your next order. We bought for a year to get rebate - my daughters first month of prescription her right lens broke in half. They will not replace so she will be short at the end of the year.
I love this site because they continue to supply me with the contacts I need when the optometrists in my area say they are unavailable. They're great at communicating what's going on with the order process. All and all an A+ experience!
They had the street address instead of my PO box. It was most likely my fault
I placed my order and everything went smoothly as possible thanks
Fast shipping. Easy to order and a pretty good price will order again in the future
The process was very easy. The representative was very nice and helpful.
Easy ordering process, very quick to confirm and ship. Will use again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members