business logo of 1-800-GET-LENS

1-800-GET-LENSReviews 2,916

4.3

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From the business

Since 1944, 1-800-GET-LENS has made it its mission to provide contact lens wearers with brand name contact lenses at the lowest possible prices. These lenses are the same exact lenses sold by your eye doctor. The difference is that you will save up to 70% when buying from 1-800-GET-LENS, and your order will be delivered right to your door. 1-800-GET-LENS has become a leader in this industry and our customers always enjoy great value and excellent customer service.


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1-800-GET-LENS Reviews Summary

The company has garnered a mixed reputation, with customers appreciating the ease of ordering and competitive pricing for contact lenses, often highlighting a smooth online experience and effective prescription verification. However, several reviews point to significant concerns regarding service delays, unexpected fees, and occasional issues with customer support. While many customers express satisfaction with the product quality, the frustration over communication and transparency in pricing suggests a need for improvement in these areas. Overall, the company demonstrates potential for customer loyalty but must address operational inefficiencies to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

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133 reviews

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Colorado
1 review
0 helpful votes
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EASY
May 31, 2025

It was easy to order mycontacts. The manufacturer had a 105 dollar rebate so that made it definitely a win!

Date of experience: May 31, 2025
New York
1 review
0 helpful votes
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Easy!
May 30, 2025

I called and explained what I wanted and the sales representative was patient and knowledgeable. They were great!

Date of experience: May 30, 2025
New York
1 review
0 helpful votes
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Received my order
May 30, 2025

It was good. Got here before it said it would. Came with the correct prescription.

Date of experience: May 30, 2025
Texas
1 review
0 helpful votes
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Delivery
May 30, 2025

Overall experience was pretty easy delivery was very fast.

Date of experience: May 30, 2025
Texas
1 review
0 helpful votes
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Early delivery!
May 30, 2025

My experience was a wonderful one. My supply on contacts not only arrived early, but I was eligible for a nice rebate as well!

Date of experience: May 30, 2025
Texas
1 review
0 helpful votes
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Over priced
May 30, 2025

250 bucks for 2 boxs of contacts for each eye is ridiculous. I wont ever recommend

Date of experience: May 30, 2025
Kansas
1 review
0 helpful votes
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Efficient!
May 30, 2025

The fill out was easy, and the order was within the timeframe. Excellent service.

Date of experience: May 30, 2025
Missouri
1 review
0 helpful votes
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Hidden Fees!
May 30, 2025

Did not care for the hidden fees. Show them BEFORE the final order is placed. I will be shopping elsewhere for my next order.

Date of experience: May 30, 2025
Virginia
1 review
0 helpful votes
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Easy ordering but slow delivery
May 29, 2025

The in app ordering was fairly easy but it took over two weeks for delivery.

Date of experience: May 29, 2025
Pennsylvania
1 review
0 helpful votes
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Air optics
May 29, 2025

I'm satisfied. I always use this kind of contact lenses. Good good good!

Date of experience: May 29, 2025
Colorado
1 review
0 helpful votes
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Convenience
May 29, 2025

I appreciate the fact that it was relatively easy to get what I needed.

Date of experience: May 29, 2025
Florida
1 review
0 helpful votes
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Contacts
May 29, 2025

Everything was smooth and quick thanks ………………………………………..

Date of experience: May 29, 2025
Vermont
1 review
0 helpful votes
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Excellent Experience and received my contacts within a couple of days. Thank you, will be using this site again in the future.

Date of experience: May 29, 2025
Virginia
1 review
0 helpful votes
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Saved a lot
May 29, 2025

The process was easy and I saved a lot by using 1-800-contacts.

Date of experience: May 29, 2025
Virginia
1 review
0 helpful votes
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Great service
May 28, 2025

No issues at all. Ordered in line and received them in a timely manner

Date of experience: May 28, 2025
Michigan
1 review
0 helpful votes
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Trustworhty, Fast
May 28, 2025

I got my contacts quickly and they are exactly what I ordered. Cheaper than paying out of pocket other places after hitting my insurance cap

Date of experience: May 28, 2025
North Dakota
1 review
0 helpful votes
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Easy to order.
May 27, 2025

Custom service was very helpful! I had to reorder my prescription they had it all set up for me.

Date of experience: May 27, 2025
Pennsylvania
1 review
0 helpful votes
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Good job
May 27, 2025

Great experience in ordering. Will do again. Soon. In the future

Date of experience: May 27, 2025
Ohio
2 reviews
0 helpful votes
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Quick contacts
May 27, 2025

Unfortunately I ordered my contacts with the wrong parameters, but they were delivered quickly.

Date of experience: May 27, 2025
Washington
1 review
0 helpful votes
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Efficient delivery of contacts
May 27, 2025

Quick and easy way to get rx contacts. Order arrived earlier than even anticipated.

Date of experience: May 27, 2025