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What does NMR mean when they say you will receive multiple shipments to complete your order? Does it mean you have to pay more money???
asked by Ashley g. on 8/14/13
50 Answers
They sent me the wrong item 2 times.

Their customer service stinks - took 20+ emails to get the right one and get the wrong items credited!!!!
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There is NO return policy. One item I bought from them was not at all what was pictured and di not fit. I returned it to them with the label they sent me, only to have it returned back to my home saying it was not a valid address. What the...?? It is their label! And I was only credited $ 6.00 of the $17.00 purchase price. They said they only accept items for return if they are defective. Another item was defective, so I i quired how to get an exchange for a workable item. They would not even exchange it, nor refund my money, nor could I send it back. They are liars and just want your money for the crappy products they sell. DO NOT BUY FROM THIS COMPANY.
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Do NOT buy ANYTHING from this horrible website! They are 1st-class rip-off artists--you WILL lose money doing business with these critters that own it.
DO NOT BUY ANYTHING FROM THIS SITE UNLESS YOU WANT TO THROW YOUR MONEY AWAY!
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The question one has to ask him/herself after reading all of these negative reviews? What do all of these complainers have against this company? Hmm! I wonder! Is is possible that there is even the tiniest possibility that they are telling the truth about their own experience with NMR/Choxi? I would look at the number of negative and positive reviews and weigh the odds. if they appear in your favor, order away! Plus, who knows, you might just be the type who likes to stand on the top of a building and throw handfuls of money to the wind, and if so, of course, you should proceed with ordering so you can feel that same rush you get from being on top of that aforementioned building. Enjoy!
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Their quality is good for the price you pay. Sometimes you get a really great deal. Returns can be complicated though.
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NMR means No More Returns, which will be my motto because I will NEVER shop here again and emailed them and asked them to take me off their mailing list (which I must say they did quickly and with no questions asked.)
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It depends on what you order, and from which "partner" company is offering it. Folks, Choxi is not shipping this stuff out. They are however, the ones raking in the cash. The reason you get so many packages is because it is being shipped from those companies. Choxi is the middleman. Where the buck stops. To my knowledge no extra shipping charges were ever applied.
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You will get the items one at a time. All in separate packages. Ugh!!!!
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Hi, i have orderd from NMR several times especially at Christmas, yes some of the the items came at differant times but i did receive them. I have ordered about 5 of there I pads and they were awesome Grand kids love them. I have ordered more bedding than anything and let me tell you their soft comforters are soooo nice, and so is their sheets. I did have a mix up on some dolls i ordered but grand girls loved the ones i received. I am happy with choxi aka NMR its a blessing for me since i am disabled and cant get out and shop alot, so....sorry for other peoples misfortune but i am very happy, and i have bought all my Christmas gifts and got them on time but you need to order no later than middle of November to maker sure you have them on time.
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Hello, I have had such a bad experience with the company, but here's what you should do. If they made the error, tell them that you want a full refund and return shipping paid for. If they say no, ask to speak to a supervisor. Tell them it was not your fault and if they don't comply, you will reverse the charges from your credit card or however you paid. Tell them you will be happy to file a complaint with the Better Business Bureau. Be strong and don't take no for an answer. They will eventually agree to send you an emailed return label that you can print out and when they get the item back, make sure your bank account is credited properly. They are very good at giving partial refunds. If this happens call them again and ask to speak to a supervisor. If you hang in there and keep bugging them, they will eventually refund your money.
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My experience is that NO, you don't pay for multiple shipments (since you may be paying the $2/per item--unless you buy during their No Shipping Charge time).

Overall, my experiences with NoMoreRack actually have been very good.
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855-847-7225
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1-800-538-9798 or email customercare@nomorerack.com
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does anyone have their phone number
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I have not recieved my order that said it was delivered order number 1072796 p[ease check for me . .I have a lot of orders that seem to be taking a long to get here..
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Gloria,

We can't actually check for you, but I did do some digging online. This might be the phone number though I'm not 100% sure (it was on a forum: http://www.pennyauctionwatch.com/forum/penny-auction-red-flags/13709-bidrack.html)

Nomorerack Retail Group Inc. Nomorerack Retail Group Inc.
Nomorerack Retail Group Inc.
#154-1917 West 4th Ave
Vancouver, BC V6J 1M7
Vancouver
BC
V6J 1M7
CA
Phone: +1.6047641459

Another forum listed this: Address #154 - 1917 West 4th Ave Vancouver, BC V6J 1M7
info at nomorerack .com . or 800-538-9798

Can't be sure if either number will work...

Best of luck...
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Sorry that I did not save the phone number when they called me. I had left my phone number for them in my email that I sent and I got a call within about an hour. But I opened up a dispute ticket first, then when they sent me back a confirmation that it had been opened I replied to that email as well as it was a different one. and within about 30 minutes someone called me from customer service and apoligized, gave me ten more dollars in credit and said he would credit my card. I did receive the boots and even though they say a size 10 they fit me like an 8 which is odd but I love the boots so I just kept them instead of worrying about the credit.
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And here's yet another response (from another person). Honestly, her response is more reassuring to me. I guess I should trust it for what it's worth and move on. :)

Thank you for reaching out to us and we sincerely apologize for the late response and inconvenience this may have caused you. Please don't worry for this is an inclusion of California State law for imports. Our supplier informed us that this letter is required by California state law due to the bags coming from China. The bags do NOT contain any harmful chemicals but by law the supplier is required to have the tags in there when importing to California.
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I would like to know how "Terri L" has 20,906 friends...and when she's only been a member since December 2010?!?!?? What is the deal with "friends" on that site anyway? How do you get so many "friends"?
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I am the one who ran down their location, made a video (uploaded to you tube - which their layers had taken off), and even was charged with a crime (assault as I entered their building to make the video) which was dropped and know how to find their staff. If you have been ripped off I will help. marktrn@telus.net

I am not afraid - they can do what ever they want to,"shut me down" and I shall respond with an intellectually enticing but legal response that they know I am capable of.
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I have never ordered on here but have been watching for the "ne" Insanity deals pretty vigilantly. I know on 2 occasions I was in a position to have "won" the deal but of course it always says "sold" or "out of stock". After reading all of the complaints on here about this website I am convinced it is a total sham! I am through with them too. You would have thought since it was on the various TV shows like an endorsement it would have been legit…I have my doubts. I would just advise you shop with care!
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I'm going to continue to keep my eye on this website - I have not yet ordered anything with them but, am anxious to see what continues to happen with them. I will be upset if I have been interested in a company that seemed to be legit and turns out to be a sham. I take that pretty seriously.
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I think is bs to get people buy junk that they really don't need like the smaller items that people are thinking there getting a good deal but NoT the big ticket items, i have been up with my computer on since black friday when the first doorbuster appered the lg screen i tried to click buy it now and it would not connect i clicked it immediately nothing would connect I thought maybe could be too many people trying to connect at the same time so i decided to test the site on my own since Friday i have had my computer on 24/7 desktop laptop tablet you name it i had a connect i kept refreshing the page every 10 mins throughout the day then every 20 minutes in the a.m. after 12pm i refreshed my page new items appeared like a laptop that were selling for 500 wheres the deal in that and some other unnecessary cr@p also along with that it had 3 purple insanity deals box with an ipad 55inch screen and and iphone s, all marked sold out .So people be your own judge they are just directing traffic to there site maybe every click they make money who knows all i no i really don't believe it ..pissed I hate it they should rename it to nomoreWack
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we bought a dress it came in a small size could u send us a large size mcjc80@gmail,com
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Im from vancouver an this nomorerack site was on the news the other nite,,They are the biggest scam going right now in the better bussiness bureau ,,BBB says do not order from this site .stay away from here
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There TOS states that they do not ship outside USA??? but i signed up and i am Canadian, so they can take my money and not ship product?? sounds like a scam to me
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has anyone bought a travel deal through no more rack? What was the outcome? was it a good deal?
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What I've noticed about this website.."Nomorerack" is that I just signed on today (4/29/12) and tried bidding on a digital camera. What makes me think that this site behaves in fraudulent activity is because...1. It was not clear when I gave my credit card info that they would automatically deduct their initial bidding package of 100 bids for $79.00. They never made that clear... 2. When bidding on a digital camera, which was listed as $799.00, I found myself bidding with two other people. Soon it became one person only (the other one obviously got frustrated and dropped out); The timer finally got down to seconds and would indicate..."Going, Going..." and when the bidder sees that it is ready to close, you are encouraged to keep bidding!!! (Of course, this is how they get your money, by pushing you to waste your bids). The reason I see this as a NO WIN, B ID/MONEY WASTING activity is because when I stopped bidding at the 3rd second moment, the one bidder kept bidding and pushing the clock from 1 second to 22 seconds, by continually bidding against him or herself!!!! HOW IS IT POSSIBLE THAT ONLY ONE PERSON IS BIDDING AND THE BIDDING DOES NOT CLOSE OR SHOW WINNER? THE ONLY ANSWER IS THAT THE NOMORERACK COMPANY IS USING THEIR OWN PEOPLE, TO KEEP UNSUSPECTING BIDDERS FROM SAVING THEIR MONEY! THEY PUSH US TO B ID ON A FALSE SITUATION/BID THAT APPEARS TO BE SET UP BY THEIR OWN PEOPLE!!!
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I ordered a set of sheets and a comforter set. The sheets arrived, still no sign of the comforter. The sheets have no tags on them anywhere to say how to wash them, the package claims can be washed over and over again, but the threading on the sheets is so bad, I know if I wash them, they will fall apart. You can even see through the sheets. To top it off, they have that awful smell that screams "made in China" which they were, but the ad did not indicate this, or we would not have purchased them. Their ad was extremely misleading, their return policy is shady at best. I made it clear that I do not want to buy anything else from them and will probably be returning the comforter if it ever arrives, but was offered store credit minus shipping, plus I have to pay to send them back, if I return the smelly sheets (but according to their policy, it is up to their discretion when they receive them if I get a refund aka store credit.) Hmmmm, you knowingly sell me crappy items, and I have to accept credit to buy more crap and pay shipping? No thank you. I will shop somewhere reputable in the future.
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dcmarie says: question where does this company get their merchandise from? I ordered on 9/17 after reading the reviews i am leiry....... I wont order anything else until i receive my order. does anyone know?
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Just ordered some items yesterday. Paid by paypal so not too worried about getting my money back. Is this company really as bad as everyone says? Should I be worried?
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supposed to be the best android tablet to date i meant
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I ordered some boots for my daughter on 11/26, almost 2 weeks later I have not received a receipt or any shipping details from this company. I have opened a ticket 3 days ago with no response yet. I am about to have the charges reversed.
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I ordered 5 items, received 3. I sent an email inquiring about my missing items. Nomorerack's response was that there was no history of a purchasing account either under my name or my email address. How can this be? I have made several purchases from this company but this is the first time I've had a problem. I'm very disappointed. The items were meant to be Xmas gifts.
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I placed my first order on December the 27th 2012, I received an email on the 28th stating my purchase had been shipped. I told a friend of this great site, she signed up and place an order, she did get her 10.00 credit, so I am thinking this is great!! I received 1 of the 4 items in about 2 weeks, to date I have not received any thing from the company, I did an on line chat,"sorry for the inconvenience" I have located your order, we are "expediting your order" that was about 12 days ago. I am so disappointed!!
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Do you have to buy some sort of 'Memebership' in order to buy from this site
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Does anyone reccomend buying a ipad on nomorerack?
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I ordered a handbag from Nomorerack on 2/21/13 and it was immediately drafted from my account. On 2/26/13, I received an email stating the "We are extremely disappointed to bring you some bad news, unfortunately our supplier was unable to deliver a product that you had ordered" and "Rest assured, this is not a regular occurrence." Instead of crediting the account from which the purchase was charged, they chose to put it into a "Nomorerack" account. I'd checked their refund policy, and it clearly states refunds will be given when the cancellation is the fault of Nomorerack or their suppliers. I called their 800 number and spoke to someone, requesting an immediate refund. Instead of saying okay, the guy had the nerve to warn me that it may take 5-7 business days. I let him know that's fine because I have no intention of ordering anything from their site again. I believe they may be understaffed and overwhelmed with the influx of customers. That and their suppliers aren't reliable enough to go the extra mile to satisfy their demands.
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got a chain pendant for my wife and the chain was all notted...got a watch the same day and it is so big it would fit on my leg..jeweler told me chain could not be fixed and the watch band cant be sized

now this man is a jeweler and told me that he was sorry he could not help..and was nice enough not to charge me anything...i will stay with e-bay and local stores..may paya little more but i will not end up with junk and nobody to fix the problem..WHEN IT IS TO GOOD TO BE TRUE IT USUALLY IS!!!
TOM NEWMAN
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I had order 2 items from them but their material is so cheap. One of the Cotton-Blend Open-Front Light Cardigan - Assorted Colors doesn't has a tag on it and it way to big for when I order size small. And the other item was iphone 5 battery extented something like that it doesn't work either. I will never buy anything from them again. Their stuff look good on the site but when you get from them it all look cheap. DO NOT BUY THEIR STUFF EVER AGAIN!!!
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Be very careful when ordering... I didn't notice the items I purchased were Final Sale because it was written in small print. The material was so cheap, I was so disappointed. I have had several bad experiences with this business. Very hard to deal with, returns get "lost", customer service is a joke. I will never buy anything from them again.
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I ordered about 1 month ago and was told on 4/19 it was shipped and how to track shipment. Never received item. Contacted nomorerack today and they emailed me they never had the item
. Did not give me a choice for a refund but said I could have online credit. I want my money returned. Feel they were very deceptive. Will be contacting my credit card company if I can get money back and contacting State Atty. General about this deceptive practice...
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I placed an order on the 23rd of May and the system didnt recognize my address correctly so when I emailed to have the problem corrected and I simply explained the system assumed my address was an apartment and it wasnt then she automatically cancelled my order without my permission. Now due to their screw up I'll have to wait 5-7 business days until I'm refunded my money. I called the 800 number on the 24th but of course they just made excuses and put it off like its my fault. I'm very unsatisfied with my experience and will never order from them again.
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Omg after reading all these comments im scared. ...I had ordered a vacuum. ..and a few other peaces of jewelry. ..and a cell phone case...im wondering if it was a mistake. ..I also bragging to all my friends about this website....I really hope I don't have these type of troubles....
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Man ,I do not like when people play with my money , no matter what amount, I ordered something from NMR on June 30 , Here it is July 3 still hasn't shipped , so decided to check out any forums on the company , wow!!!!! this will be my first and last order, glad I paid with paypal , I can't believe this company is paypal certified
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I hope a lot of these reviews are wrong. I just ordered a set of sheet and 4 pillows, I am closing on my new house on July 19th and I hope they arrive before I move and also I hope they are good quality.

Jill English
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I ordered two sheet sets in navy, got one navy and one red. I have sent emails SEVERAL times and it comes back as undeliverable. I wish I had read reviews before I ordered. :(
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I live out of the USA and Canada how can I place my orders
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Do they ship to Jamaica.
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I want to buy a camera for when I go on vacation will it be worth it?
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